While we didn’t deal with Shelley directly, Lara was incredibly helpful and patient making sure we understood everything fully and found a way to enter into a backup offer that worked for our situation. She also kept us well updated as we went through the process of buying.
From both a sellers and buyers perspective I can’t convey enough how diligent, honest, hard working and stress free Shelley & the team at Professionals make the buying and selling process. Putting in work that most others would shy away from & producing consistent, happy results every time. They certainly know how to balance a professional yet down to earth and friendly attitude, and that’s normal for them! There is a reason why Shelley & Professionals are our go to agents, rest assured you won’t be ignored if your offer falls short and you won’t be forgotten after your sale has concluded, the team at Professionals will always have your best interests at heart as people first not business so if you are looking for credible agents that treat you like a person and not a dollar sign, who will put work in at any hour on any day, help you understand the process if your not familiar with it then make Professionals your one stop shop, I guarantee you won’t regret it. Thanks once again Shelley and the team at Professionals, kiaora (thank you) & arohanui (much love) L & M :)
Shelly engaged myself and my mother right from the start of the process: her explanation was clear and the price set for the sale was accurate: We were kept well informed each step of the way and were very happy with the result: we would have no hesitation in trusting Shelley again in the selling and or buying process.
Selling a property remotely can be stressful, but Shelley made the entire process seamless from start to finish. I live in Auckland and the house was in Invercargill, so I needed someone I could completely trust, and Shelley delivered beyond all expectations. She went well above what could reasonably be expected: personally overseeing the preparation of the house, coordinating contractors, offering smart recommendations to address small issues before they became big ones, and even saving me money by doing some of the finishing touches herself as part of her service. Her communication was first-class, keeping me informed every step of the way. What impressed me most was her dedication. Even when her own home suffered significant damage during the October 2025 storm, Shelley continued working tirelessly for her clients, a true testament to her professionalism and heart. She genuinely puts her clients first. We wanted a quick, effective sale, and Shelley delivered with the right advice and suggested sales method. Within just a few weeks we had multiple offers, and she found the perfect buyer who could see the property’s potential. It was a genuine win-win for both sides. If you’re looking for an agent you can trust implicitly, who will treat your property like her own and go the extra mile in every possible way, I can’t recommend Shelley Henderson highly enough. Stephen Sylvester - Auckland
Shelley and her team were awesome to deal with. Always greeted with a smile. I would definitely forward there names to anyone seeking to buy or sell. Thank you team for a great result.
Shelley is a great communicator and is very easy to talk to. She understands the Southland market and works hard to get a good result for the vendor. I have given her some very difficult sale scenarios and she has always worked hard to solve the problems and get a good result. I enjoy working with Shelley.
We would highly recommend Shelley to sell any property we owned we have in the past and future
Shelley's many real estate skills were tested by this difficult scenario. I was grateful for all of the help she was able to give me and was impressed by the consideration she showed for all parties involved and her staff. Shelley is pleasure to work with.
I have had many dealings with Shelley over the years. Shelley is the type of person you just want to sit down with and talk about everything that's going on. No B.S, no hype, no sales pitches or cheesy catch phases. Just straight up information. Thanks for being a super straight shooter Shelley!
Shelley is the consummate professional. She supported me through the selling process and made is as quick and easy as possible.
After six months of looking for a home,and varied experiences with agents, Shelley turned up. What a wonderful contrast! A professional that brings new meaning to the word. We got to enjoy a very easy and comfortable purchase because a thoroughly good human and a meticulous professional took the helm. Nothing was a problem to Shelley and communication and and support to guide us through the process was superb. I note that much that Shelley did was outside of an agents brief, and going the extra mile seemed to just came naturally. We would recommend Shelley to anyone who wants both a kind and patient human, and a very knowledgeable, professional Real Estate Agent. Shelley seems to have that lovely gift of an honesty and integrity that serves both the seller and purchaser equally. She really listens.. Thank you Shelley.
