Always willing to help and answer questions

We had been looking at a few houses in Waikanae Beach and Jemma said she knows the exact house for us. She encouraged us to go and take a look at it. As soon as I walked in I knew this was going to be the house that I wanted. I found both Sharalyn & Jemma very professional showing us around and very informative. When we went to put an offer on the property they made the paper work very easy and smooth. Any questions we had they answered them very quickly. We were very excited when Sharlayn rang us to tell us we got the house. Sharalyn was able to sell our house very quickly which was amazing and kept us up to date with everything that was happening. I would highly recommend Sharalyn Fraser Agency and would use definitely use them again.

Sharalyn and Matt made choosing our lifestyle property simple, because they fully understood what we wanted. They found our home for us and made the purchase process straightforward. We couldn't be happier with the result.

We’ve been through five property transactions, and without a doubt, Jemma McLean was the best agent we’ve ever worked with. Her professionalism, attention to detail, and commitment to achieving the best outcome was outstanding. She did an exceptional job of presenting our property to attract the right buyers, and her strategic approach exceeded our expectations on price. Throughout the process, she kept us informed, making everything smooth and stress-free. If we ever return to Kapiti, we wouldn’t hesitate to work with Jemma again through Sharalyn Fraser Agency, Highly recommend!

Sharalyn and Matt are a great team and delivered us a great result either way multiple offers- would highly recommend

Sharalyn, Jemma and the team show their professionalism with strong market knowledge providing research of current trends in the area and the different options when selling. The entire team are very genuine and were happy to answer any questions we had. I found Sharalyn and Jemma to be very honest and punctual when reporting back after each open home on interested parties and feedback. Selling a home is one of those big, often stressful times in life (in my case on behalf of a relative who went into care). I found the understanding of our situation reassuring. I live overseas and was kept informed every step of the way. Their negotiation skills meant we got the best possible price for my Aunt.

We had a fantastic experience with Jemma - professional, knowledgeable, and an excellent communicator - consistently kept us updated and answered all of the questions that we had in a very timely manner. Would highly recommend Jemma and the Sharalyn Fraser Team if buying a home.

I was the purchaser here but based on my experience I would definitely use Matt & Shalalyn when selling

Sharalyn, Jemma and the team helped us navigate the sale of our home through an effective marketing strategy, sound advice and timely communication. They did all this in a friendly and well organised way and we would recommend them to others without hesitation.

I don't write agent reviews. I'm making an exception. I sold my Waikanae property with Sharalyn and her team while living well out of the region. Absentee vendors know the problem: you're dependent on your agent for everything, and most agents are built for sellers who live around the corner. Sharalyn's operation isn't. When the lawns needed mowing and odd jobs needed doing before open homes, the team jumped into action. Not arranged, not quoted, did them. That's the difference between managing a listing and owning a result. On price, she told me what the property was worth, not what I wanted to hear. No inflated appraisal to win the listing, which is exactly why it sold in a tight time frame in a market where overpriced stock sits for months. The weekly reporting was the best I've seen: open home numbers, genuine buyer interest, honest market feedback. I made every decision with full information from a distance. Presentation was sharp, communication was constant, and the deal got done. If you're selling in Waikanae and can't be on the ground, this is who you call.

We had high expectations in a difficult market, and it all came together in the end. Sharalyn sets a high industry standard that you can totally trust. You will get honesty and integrity and a process that sets out to achieve the best possible result for both buyer and seller alike. Hitting that "sweet spot" takes skill, and a set of capabilities that is reflective in the way the entire team operates. Thanks, in particular to the lovely Jemma - always there, always on time! We loved your style!

We had already bought our current house through Sharalyn and were so impressed with her thoroughness and communication that we chose her agency to sell our old house. The agency clearly has a thorough knowledge of the local market and was able to connect us with a genuine buyer quickly. Sharalyn and the team were extremely professional throughout the whole process, we can't recommend them highly enough.