Shane's profile

Shane's reviews

  4.9  
Shane has 501 reviewsacross 50 different locations, showing 12.
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Shane's qualities as told by our client reviews: reliable, responsive, honest, supportive, friendly, local expert, clear communication.
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Buyer review
Excellent service!
over 6 years ago
Excellent service!

What a great house-buying experience! Throughout the process, we received clear- and knowledgeable communication from Shane. He handled all aspects very professionally, even when we wanted to view the property multiple times. Shane provided first-class, individualized service and his attention to detail ensured peace of mind and reassurance.

Seller review
Two house sales one agent!
over 6 years ago
Two house sales one agent!

We have recently completed two house sales with Shane and Julie in control of both. We received excellent service. Shane is diligent around protecting the interests of the vendor and we cannot recommend him highly enough. Well done, great job!

Buyer review
Extremely Professional
over 6 years ago
Extremely Professional

Buying our property through Shane has been a refreshing experience. We have been buyers before on a few occasions and found that the agents were only looking after the seller, but with Shane we have found he looks after both parties equally.

Seller review
Great results, friendly and professional
over 6 years ago
Great results, friendly and professional

I felt confident with the team from the moment they came into our home and the house was sold. Their knowledge of the current market and skill of providing multiple offers was honest and efficient. Superb communication as we knew what was happening every step of the process. I would recommend this team without hesitation.

Buyer review
Wonderful!
over 6 years ago
Wonderful!

Shane has been professional and fair throughout the whole process. He's very knowledgeable and will let you know the things you need to know about the house and the property market in general. He takes care of you! He goes all and beyond. 5 stars!

Seller review
True Professionals
over 6 years ago
True Professionals

Shane and Julie were true professionals throughout the whole sale process. Working as a team, they used their knowledge and experience to manage our expectations and fears making it a less stressful experience, especially over the Covid-19 lockdown period. Shane and Julie went out of their way to keep us involved as much as possible and were willing to adjust their own practices to the evolving lockdown situation. We never felt panicked, or pressured, as we had a full confidence in their actions.

Buyer review
House purchase with Julie Robinson
over 6 years ago
House purchase with Julie Robinson

We recently bought a house through Julie. She was very helpful through the whole process. She kept the channel of communication open. Answering our questions and putting the deal together. We are very happy with the results.

Seller review
Covid Success
over 6 years ago
Covid Success

If someone asked for real estate advice on selling a property it would not be to list you house 1 week before the announcement of a Level 4 nationwide lockdown, forgo viewings and drive-bys, and rely only internet advertising. We did exactly that and on exit of L4, Shane and his team arranged the first inspection under the strict L3 rules, presented an offer that met our list price, and the property sold. Shane and Julie did not act for us; they worked for us. Their constant focus was to assess the effectiveness of the restricted marketing campaign and informing us on where and how long the on-line presence should run, even placing supplementary print media advertising at their own expense. When there was a concern from tenants, or need of small maintenance attention, Shane sorted it. There was a real estate job to do and and the job got done. We would highly recommend Shane and One Team to anyone.

Buyer review
Professional and Positive
over 6 years ago
Professional and Positive

Both Shane and Julie Robinson were exceptional through the buying process. I was kept well informed and any information I needed was forthcoming in a timely manner. True professionals.

Seller review
8B Eskvale Street. St Kilda
over 6 years ago
8B Eskvale Street. St Kilda

Thanks Shane and Julie for the excellent service and keeping us up to date as to how the sale was going. Your rapport was great and would recommend you to others.

Seller review
Sold within a week !
over 6 years ago
Sold within a week !

I would like to thank both Shane and Julie for their expert knowledge of the housing market, selling my home in one week! They are friendly and always professional, making the process stress free.

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