Shan's profile

Shan's reviews

  5  
Shan has 23 reviewsacross 11 different locations, showing 12.
about 2 months ago
A Truly 120/100 Selling Experience

We couldn’t be happier with the outstanding service our agent provided — truly a 100/100 experience. Selling in a newly developed area with many homes still under construction meant buyers had plenty of options, which made the process more challenging despite our home being very well maintained. However, her professionalism, market knowledge, and consistent, positive negotiation skills made all the difference. She kept communication clear and proactive throughout the entire campaign and worked tirelessly to create strong buyer interest. Thanks to her strategic approach and dedication, our property successfully sold under the hammer — something that is quite rare in our area. We are incredibly grateful for her hard work, expertise, and commitment, and would highly recommend her to anyone looking to achieve the best possible result!!

about 2 months ago
Just Right real estate agent!

Professional, knowledgeable, experienced, excellent communication skill, and hard work

2 months ago
Friendly, supportive and engaging agent.

Shan was easily contactable, quick to respond and very friendly. She was easy to engage with and assisted with all extra tasks as necessary. Her market knowledge is very up to date and made the negotiation process easy.

2 months ago
So hard working yet still charming

Shan was always a dream to work with. Highly professional and hard working and yet always cheerful and thoughtful. There were a times when I'd send an email late at night in case I forgot in the morning, and yet more often that not, Shan would reply that night. Not that anyone should expect a reply at 10pm, but I wasn't complaining. Despite her crazy work ethic, she never seemed jaded and was always impressively focused. Because I'd bought a new property with Shan's help, it meant I was in a hurry to sell my old home. I suggested we drop the price for a quick sale, but Shan remained calm and said we should hold the price for a little longer as she sensed it would still sell....and she was right (again). Thank you Super Shan.

3 months ago
Shan is Very good.

Excellent. Shan is VERY hard working, very helpful, and highly professional. Has full knowledge of the market. I would recommend her to anyone.

7 months ago
The Best Agent Ever Worked With

Shan did an absolutely outstanding job selling my property. After successfully selling my neighbour’s house, she kindly offered to help sell mine off-market once she had seen it. The very next day, after all the paperwork was completed, she organized a single open home with 6 qualified buyers, and within one week, I received multiple offers. The property was sold shortly after. Having bought and sold many properties over the past 40 years, I can confidently say that Shan is the best real estate agent I have ever worked with. She is thoughtful, dedicated, responsible, and exceptionally hardworking. Shan handled every challenge professionally and efficiently, made the entire process smooth and stress-free. Even the buyers she brought through my home spoke highly of her service, which says a lot about her professionalism and integrity. I am truly impressed and would highly recommend Shan to anyone looking for a reliable and results-driven agent.

8 months ago
Very professional and knowledgeable

Shan was great from the start. Kept us well informed. Had great knowledge of the market and provided good service following the sale. She's one of the best agents we've come across while looking for a house. She's gone above and beyond.

8 months ago
A wonderful experience with Shan Chen

Shan went above and beyond—patiently showing us many homes, helping us see the value of Remuera, and giving us confidence and emotional support throughout the process. Her dedication made a real difference in our home-buying journey.

8 months ago
Professional, efficient, and delivers great results!

Shan is a highly competent real estate sales person, very dedicated to her work. She understands the market well, positions the property accurately, and is able to identify key buyers while clearly capturing their needs. Her communication is timely, precise, and efficient. We truly enjoyed working with her—she manages the process with structure and rhythm, consistently driving things forward to achieve an excellent outcome. We very much look forward to more opportunities to work together in the future.

8 months ago
Amazing agent and an excellent purchasing experience

Shan is super hard working, she supported us in the buying journey with the utmost patience and guidance. She displays a caring nature, she worked through the challenges we threw her way, and in a professional manner. Her communications were timely and effective. We are very happy with her and would no doubt work with her again. Wishing you all the success Shan, you are truly amazing!

10 months ago
The best agent forever

Shan has been very helpful in the past, energetic and active on the market. We have tried other agency didn't sell and Shan has kept us updated about the market, provided best advice in terms of marketing and strategies. In the 4 weeks campaign she worked really hard with offers. We eventually sold through multiple offers and we are thrilled to move on.

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