Quick and professional response through the negotiation
Quick and professional response through the negotiation
I've developed and sold properties for nearly twenty years, and I enjoyed working with Shan Chen. Shan is friendly, relaxed, meticulous and works with the client, and in a tough market, eventually closed the sale. I have now recommended Shan to other developers and consider her part of my team.
Working with Shan was an incredible experience. She is exceptionally hands-on and works tirelessly to ensure every detail is handled perfectly. Shan doesn't just get things done—she takes the time and effort to get them done right. Her work ethic, dedication, and proactive approach took all the stress out of the process. If you want a property agent who genuinely goes above and beyond and delivers top-tier results, I cannot recommend Shan highly enough!
Shan developed a clear and effective marketing plan tailored to our property and executed it with impressive thoroughness and infectious energy. Her attention to detail and accurate administration throughout the entire process gave us complete confidence, ensuring everything ran smoothly from start to finish. Her negotiation skills at the auction were impressive. We enjoyed dealing with her very much.
We couldn’t be happier with the outstanding service our agent provided — truly a 100/100 experience. Selling in a newly developed area with many homes still under construction meant buyers had plenty of options, which made the process more challenging despite our home being very well maintained. However, her professionalism, market knowledge, and consistent, positive negotiation skills made all the difference. She kept communication clear and proactive throughout the entire campaign and worked tirelessly to create strong buyer interest. Thanks to her strategic approach and dedication, our property successfully sold under the hammer — something that is quite rare in our area. We are incredibly grateful for her hard work, expertise, and commitment, and would highly recommend her to anyone looking to achieve the best possible result!!
Professional, knowledgeable, experienced, excellent communication skill, and hard work
Shan was easily contactable, quick to respond and very friendly. She was easy to engage with and assisted with all extra tasks as necessary. Her market knowledge is very up to date and made the negotiation process easy.
Shan was always a dream to work with. Highly professional and hard working and yet always cheerful and thoughtful. There were a times when I'd send an email late at night in case I forgot in the morning, and yet more often that not, Shan would reply that night. Not that anyone should expect a reply at 10pm, but I wasn't complaining. Despite her crazy work ethic, she never seemed jaded and was always impressively focused. Because I'd bought a new property with Shan's help, it meant I was in a hurry to sell my old home. I suggested we drop the price for a quick sale, but Shan remained calm and said we should hold the price for a little longer as she sensed it would still sell....and she was right (again). Thank you Super Shan.
Excellent. Shan is VERY hard working, very helpful, and highly professional. Has full knowledge of the market. I would recommend her to anyone.
Shan did an absolutely outstanding job selling my property. After successfully selling my neighbour’s house, she kindly offered to help sell mine off-market once she had seen it. The very next day, after all the paperwork was completed, she organized a single open home with 6 qualified buyers, and within one week, I received multiple offers. The property was sold shortly after. Having bought and sold many properties over the past 40 years, I can confidently say that Shan is the best real estate agent I have ever worked with. She is thoughtful, dedicated, responsible, and exceptionally hardworking. Shan handled every challenge professionally and efficiently, made the entire process smooth and stress-free. Even the buyers she brought through my home spoke highly of her service, which says a lot about her professionalism and integrity. I am truly impressed and would highly recommend Shan to anyone looking for a reliable and results-driven agent.
She is the most professional , enthusiastic and dedicated real estate marketer I have ever met . She successfully sold the property I entrusted to sell in just 3 weeks.
Shan was great from the start. Kept us well informed. Had great knowledge of the market and provided good service following the sale. She's one of the best agents we've come across while looking for a house. She's gone above and beyond.