The process of buying and dealing with you was absolutely unprofessional, pathetic, and unpleasant. First of all I have been pushed hard by you to make decisions without doing proper due diligence, to the point where I had to opt out from the contract, half way through the process.Then Kate got involved, and she was okay with addressing all my concerns, but when it came to settlement, the experience was nothing but below the belt since you was handling the final process. I was informed by my lawyer that they had received confirmation that the sellers' lawyers had received funds as full and final settlement and had given instructions to release the keys to you and previous owner. I had to follow up with you for a couple of hours to get the keys, and eventually you said you was busy in a meeting and if you want keys, then do come and collect the keys from you as you were at the food plaza on Liadert Street. The handover of the keys was like one key, and I guess the rest of the keys are in kitchen cabinets. Help yourself. I think this is highly unprofessional when you are an agent, where your role is a key for us (first-time home buyers) to trust them and believe them, as they are following the process and caring about both parties. Whereas you was nothing but absolutely unprofessional and didn’t even congratulate in person or have anything to say about anything except take your keys! Thanks, Ajoy.
Sam's reviews
We found our home on the day before its deadline and it's as if the stars had aligned. We don't know we hadn't viewed it before, but one look & we knew it was our home for our family. Sam was so awesome to purchase with, she had great communication & quick to answer. We were so appreciative as things with our sale on other house went less than smoothly. We would highly recommend her to anyone looking to buy/sell
Sam was absolutely amazing to work with. Her bubbly personality and confidence kept us positive as this house took awhile to sell but she got us the result we wanted. Couldn't have asked for a better person to list our house with.
Sam's professionalism and dedication are outstanding. Her understanding of the real estate rules and regulations was excellent and she was able to explain them in simple, clear terms. She researched the market and was well informed. I loved working with her and talking things through. She listened, gave me suggestions and options and kept my up-to-date with progress and issues. She was flexible, positive, hard working and fair. As well as that, she is a lovely person and really went the extra mile for me. I highly recommend Sam to anyone looking for a real estate agent in Taranaki.
It was a pleasure working with Sam on the purchase of our property. We would not hesitate to recommend Sam to anyone who was contemplating the purchase of a property.
Sam was easy to work with and had excellent communication throughout our property purchase process. We would be happy to have her involved in future sales or purchases.
Selling our property with Sam was stress free and positive. Sam is easy to work with and her experience and communication was great and best of all she sold our house!
Exceptional, professional and friendly. Was extremely confident with her manner and regular updates. Willing to work in with our wishes and always available to answer any queries. Would willingly recommend her.
Sam was great to work with and made the process so easy. She was really responsive and guided us through the process.
Sam was so patient with all the hoop jumping we had to go through and was so understanding she made it easy. Her knowledge and help through it all make it fun and exciting making our dreams come true.
We would highly recommend Sam Woods as an Estate Agent. Sam's insightful market knowledge resulted in our home achieving a solid offer after just FOUR DAYS on the market. Sam communicated effectively by providing advice and guidance around preparing our property for open homes and staging for photos. This meant prospective buyers were able to view our home at its best. Her professionalism was highly valuable, especially when we had competing offers - she timed things perfectly for us - achieving a sale price well above our expectations. Sam's genuine interest in our needs as a family allowed us to find a new home that suited our needs as well as helped us to sell our well loved home at a very favourable price. In short, we felt incredibly fortunate to have Sam work on our behalf. Her integrity while presenting our home to prospective buyers and her energy to finalise a highly acceptable offer allowed us peace of mind and we felt that we were well taken care of.
