From the very beginning, Sam has been incredible. She was there to help us with the first house we looked at, and even though that one wasn’t the right fit, she never stopped supporting us. She stuck with us through the whole journey and helped us find the home that was truly meant for us. As first-home buyers, we had so many questions and a lot of nerves, but Sam was always patient, honest, and happy to explain everything. She kept us updated every step of the way and was always easy to get hold of, it felt like she genuinely cared about helping us make the right decision rather than just making a sale. Her kindness, professionalism, and dedication made what could have been a stressful experience so much easier. We always felt like she had our best interests at heart, and we couldn’t be more grateful for everything she did to help us buy our first home. Thank you, Sam, for going above and beyond for us. We honestly couldn’t have asked for a better agent, and we would recommend you to anyone without hesitation. You’re an absolute star, and we can’t thank you enough. 10/10!
Sam's reviews
From my initial contact, working with Sam was an outstanding experience. Throughout the whole sales process, Sam was the ultimate professional, providing unwavering support, guidance and invaluable insights at each stage. Her vast expertise, contacts and established networks proved to be immensely beneficial and were crucial in attaining a sales result that exceeded my expectations. Although I thought the process would be a stress case, her outstanding service and responsive communication made it much easier and a lot more comforting. Sam's diligence, dedication, and continuous support were very much appreciated. To anyone searching for a committed, connected and exceptionally skilled real estate professional, get at Sam!
As first home buyers, have little knowledge about market, we are grateful to work with Sam helping us navigate to reach our goal within timeframe. She showed professionalism throughout the process. She was giving us honest and clear informations, communication was timely and well-organized. We also lucky to have someone that open mind to cultural aspects. Keep up of your great work Sam!
From the time we made the first phone call to Sam she was amazing, she answered every question open and honestly, she supported us from the very start. She stayed transparent throughout the whole process. She worked around the clock keeping us posted on every step that was made between the vendors, the Other Agent keeping us in the know. She supported every idea we had, she explained the whole process and how we just need to enjoy it all. She made our whole experiance the best one. We highly recommend her 💯 amd we love her so much for helping us land our dream whare. Nga mihi nui kia koe Sam Hita thank you from the bottom of our hearts for all the hard mahi you done❤️.
My experience with Harcourts was significantly below expectations and did not reflect the level of professionalism required when selling a property. From the outset, the process was poorly coordinated and unnecessarily stressful. I was advised that the property was worth approximately 650K, a figure that appeared more aligned with securing the listing than with an accurate market assessment. Four months after signing the contract, the only offer received was 575K. There was a consistent lack of urgency, and the agreed‑upon sales strategy was not executed. Communication was fragmented, and I frequently had to follow up, restate instructions, and seek clarity on tasks that should have been proactively managed by the agency. The only positive aspects were that marketing and staging were covered, and Sam provided assistance with obtaining neighbour consents. However, these limited benefits did not offset the broader issues of inadequate execution, minimal accountability, and an overall absence of effective leadership throughout the campaign. Overall, the experience was disappointing and far more stressful than it should have been.
Sam is very responsive,on point and honest.She listens to what you say and guided us all through the process.As much as we wanted to buy the property we were interested in,she made us feel "yes,this property should be sold to you" and go above and beyond to make the deal a success!!!
Teena koe Sam. Kei runga noa atu koe. Your up there G. Thank you for your great efforts?, communication through out and your positive energy right up to hammer down. Team Harcourts number one aldae erdae all day every day.
This was a first home purchase experience. I felt Sam listened to me and was ultra responsive. When I asked a question she promptly responded and I always felt included in decision making. I think she could improve on information sharing, sometimes too much information was given and it can be overwhelming especially when all information is new. However, I enjoyed her honesty. Her being Māori made the relationship relatable and mutually understanding. I would highly recommend Sam for first home buyers like myself. Thank you Sam.
Sam hita Is the superstar Amazing at her job Does the job and the 9 yards plus more She is kind caring and determined working with Sam was like working with a family member she felt like home She helped us from the beginning even when offers didn't got through she pushed us to keep trying She so awesome that she booked an enter day of viewings rather then spreading them out She accommodated our childen in the viewings as well as our needs Best agent ever truly a godsend and a superstar
We found Sam an amazing agent who helped us to stick to and ultimately achieve Stage 1 of our Grand Plan. Sam communicated all parts of the process with us effectively and due to her experience and knowledge of the industry we trusted her. She is an absolute professional and pleasure to work with. We will definitely be calling on her skills and expertise in the near future! Sam is the Winner!!
Very helpful with extensive knowledge of the market as well the whole process. She guided us through the process and in a professional way and we never have to wait a day or more to have answers to our queries we got the responses/answers within 30 minutes. She is so on the job to help people get into their home - especially first home buyers with less or no knowledge at all in the property world.
