Ryan sold my apartment after 3 months on the market, at the very end of the agency period. Initial engagement was good with just few minor instances of him not doing what he said he would. However when it came to the pointy end of the contract and negotiation on an offer in the final hour, I felt that Ryan was working for the buyer and - due to an error by Ray White which saw a clause left out of the contract - I was being pressured to compromise. I accepted the offer below price expectation on the basis of Ryan having told me an identical apartment in the building (5 floors lower； my apartment was penthouse level) sold for $40k less than my offer. That apartment sale was the key data point and price indicator for me in decision making and Ryan repeatedly referred to it. I also accepted the offer as I felt an obligation to ensure Ryan didn’t walk away empty handed. I discovered on settlement day that the other apartment did not sell for $40k less than mine, but only $5k less. When I raised the discrepancy with Ryan, he was adamant the other property had NOT sold for the cheaper price that he had originally advised and repeatedly referenced. Giving him the benefit of the doubt and assuming he didn’t deliberately mislead me from the outset, his response indicated that he had discovered it sold for a higher price at some point and chose not to disclose this to me. In my view, Ryan didn’t do the right thing and correct what he got wrong. Adding to this, also on settlement date I discovered from public records another apartment in the building with a similar layout to mine a few floors down sold 4 months prior and at no time was this disclosed as a relevant comparative sale. Both sales were very relevant and would have significantly influenced decisions on my selling price. I engaged with Ryan about this issue before writing this review. Time was taken to ‘investigate’ but his response addressed very few of my points. Sharing my experience for others to judge.

Ryan is a good real estate agent—easy to deal with and successfully managed to sell our apartment.

Ryan was great to work with, and he impressed me with his proactive and communicative style. It was my first time selling anything, so it was great to have Ryan take care of everything. He walked me through the auction and sale process and provided realistic feedback about buyers’ price expectations.

I am very happy with Ryan's service and would certainly recommend him to any future vendors. He kept me well informed throughout the process and happily sold my unit at auction.

We were very happy with Ryan's handling of our sale. His advice was helpful and timely. Communication and professionalism couldn't be faulted. Would have no issue with recommending Ryan to other vendors.

This sale was not straight forward and Ryan was clear and direct from the start. Did not over promise or sugar coat the situation. Sold well above expectations and couldn’t be happier with the result or service.

Ryan is a great agent, he continuously kept me informed of the market. The right amount of professionalism and friendliness. The auction was an easy operation in selling my property.

Ryan is very knowledgeable with the market that we are in at the moment hard working to get the best result, i would highly recommend Ryan to sell your property .

Outstanding agent. Kept me in the loop. Clear communications. Greatly appreciate your patience in helping me navigate an environment I am not familiar with.

Ryan's very informative and had great knowledge with the market and situation with the property. Very helpful and extremely grateful for him to guide through the whole journey.

Excellent performance

Ryan gave us excellent insight to the market for our type of apartment. Considering we live in the South Island he took care of everything in Auckland. He knew what we wanted and went for it. Kept the tyre kickers at bay. Thank you Ryan and to your assistant Carol. Cheers Shirley