Roger was professional and clear at all times. Happy to explain things to me if I needed help to understand. I would recommend him to anyone as a good agent.
Roger was professional and clear at all times. Happy to explain things to me if I needed help to understand. I would recommend him to anyone as a good agent.
Roger was absolutely amazing to deal with. As a first time seller (and living overseas) he made everything simple and painless for me. No matter what questions I had, he was happy to answer and his communication during this process was second to none, even taking time outside of hours and the international time difference to call me. I couldn't be happier with the results and would recommend Roger and Harcourts to anyone wanting to buy or sell.
Very easy to deal with, good communication and found what we wanted quickly.
We met Roger when he was at the house next door that was for sale. When we called him almost a year later to say we were ready to sell - he was amazing to talk to with lots of great knowledgeable advice - he wasn’t phased by my brave brother who wasn’t scared to ask tricky questions. It was a bit of a tricky time with the market having dropped and looking at where the value lay & hoping the right people would come along and love our place. Roger’s reassurance and friendliness all the way through and his willingness to meet our suggestions with positivity and help us understand the way it all worked was great. We are very grateful that everything went so well with his help. We wish him all the best.
Good to deal with and very helpful with making visits to the property we bought. Got back in contact promptly after messages or number left. Very knowledgeable and pleasure to deal with.
Roger was friendly and very helpful with our purchase. He was very knowledgeable and made the whole process very easy. He went out of his way to make sure everything was done to a high standard and done the right way.
Roger was great to help guide us through the selling process... especially with navigating the legal potholes and requirements for getting a property ready for sale. His local contacts also came in handy for us with prepping the house for the market. His help with sorting out issues with cleaners also helped us immensely. Roger tried to have a break for a family event while our house was on the market and still kept negotiating for us while on holiday. We appreciated the extra effort which got us a quick sale. Would happily use Roger again.
I bought my first house for myself through Roger. I found him to be helpful through the process, professional and willing to help with any questions or issues raised. His communication was clear and consistent and he was knowledgeable about the market which was useful considering I was an out of town buyer.
Roger manages to find a good balance between friendliness, efficiency and professionalism. The process of selling my father's house was managed in a timely manner, I was kept well informed at every juncture.
Roger is a man who knows what he's talking about. I found that he was able to explain things when I got confused with the process. A nice bloke. Selling (and buying) has become much more complicated since I las did so but Roger and Nerrida held my wife and my hands through the process.
I was impressed with Roger's passion and professionalism from the start, with the quality of Harcourts digital presence snaring the contract with the agency. Roger was always focused, easy to communicate with, affable and driven to complete the assignment. I appreciated the effort he put into running open homes every weekend and providing feedback, especially knowing that Roger lives well out of town. We almost had a sale in a month, but the market seemed to be falling away over time, which provided frustrations at times, getting the dominos stacked up, which was what was required at this end of the market. I wondered if Roger lived and played in Matamata, if he would be getting more leads and follow up opportunities.