Raelene's profile

Raelene's reviews

  5  
Raelene has 50 reviewsacross 28 different locations, showing 12.
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Raelene's qualities as told by our client reviews: empathetic, responsive, pleasant, friendly, supportive, clear communication, local expert.
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Seller review
Guided us with ease through the entire process of selling.
about 1 year ago
Guided us with ease through the entire process of selling.

Raelene communicated well throughout our sales journey and was easily contactable and willing to answer any questions that we had. Our experience with both Raelene and Colin was faultless and a reflection of their professionalism in their field. Would highly recommend to any prospective vendors.

Buyer review
Genuine, warm approach and puts clients best interest at heart
about 1 year ago
Genuine, warm approach and puts clients best interest at heart

Raelene sold us our next family home and from the moment we met her, we felt that she was genuine, professional and thought to be an absolute pleasure to work with. She was transparent, great communication and incredibly responsive when we have questions. We met a number of sales agent throughout the process (probably close to around 15 agents) of looking our next home for our family, Raelene stood out amongst. We felt that she cared not just about the sale, but about us and our next journey. I would recommend her to anyone selling or buying their next home, in a heartbeat.

Seller review
Raelene was there 24/7 with any help and advise. It didn't matter what time I rang she answered.
about 1 year ago
Raelene was there 24/7 with any help and advise. It didn't matter what time I rang she answered.

We live 6 hours away and Raelene handled everything as if it was her own property, right down to dealing with the tenants and if any maintenance needed to be done, she was onto it straight away. She is straight up, honest and always right to the point. No mucking around. I don't no about Raelene but I slept well knowing everything was in her capable hands. Raelene and her team have and are still doing a great job for us.

Seller review
Great communication
over 1 year ago
Great communication

Kept us up to date with all the people who viewed the unit.let us know any intrest and gave good advice on the process.easy to talk to and communicate with day or night especially as we were on a different time line.very happy with how the sale went.

Seller review
Couldn't of asked for a better sales agent
over 1 year ago
Couldn't of asked for a better sales agent

We wanted to take a moment to express our sincere appreciation for the outstanding support Raelene provided during the sale of our home. She truly went above and beyond, and we are so grateful for her dedication. Raelene was incredibly accommodating with scheduling viewings and open homes, and we really appreciated her flexibility whenever we needed to adjust plans. Her and her team's honest and upfront approach with both us and potential buyers was truly refreshing and gave us a great sense of trust. Selling a home can be a stressful time, and Raelene's genuine empathy throughout the process was so reassuring. It really helped ease some of the pressure. We also truly valued how well-informed we were at every stage, knowing exactly what was happening and where things stood. Thank you so much for the fantastic and personal service we received

Seller review
Professional and exceptional service
over 1 year ago
Professional and exceptional service

As a homeowner, it’s never easy selling your home, but with Raelene and Colin as your guide and real estate professional, it is so much easier. Feedback was always timely, honest and most of all, incredibly useful in allowing us to make the decision to sell. Thank you Raelene and Colin for your hard work and commitment to achieving a very positive result for us.

Seller review
Excellent service
over 1 year ago
Excellent service

Raelene and Colin are very experienced agents, their professionalism, dedication, and expertise made the entire process smooth and stress free. They demonstrated a deep understanding of the market, clear communication, attention to detail, timely updates, and a commitment to achieving the best outcome. I would highly recommend their services to anyone looking to buy or sell a house. Thank you again for your excellent support.

Seller review
Very Professional Agents
over 1 year ago
Very Professional Agents

We found both Raelene and Colin to be very professional in their approach to the sale of our home. Their communications were regular and informative, keeping us up to date every step of the way. With daily phone calls and weekly written reports we were updated on any progress. We have no hesitation in highly recommending them, in fact we already have, to relatives looking to move. If you are looking for guidance in the real estate market, I would contact Raelene today.

Buyer review
Found our dream because of Raelene!!
over 1 year ago
Found our dream because of Raelene!!

We met Raelene at an open home and at this point we were doing everything on our own and we weren’t having any luck. I was coming up from Christchurch almost 2 or 3 weekends a month and looking at between 10-20 homes over a weekend. After meeting Raelene, she reached out to us and offered to help us find our dream home and we couldn’t have been more grateful. Not being in Auckland was very hard but Raelene definitely helped make that process a lot easier and we are so appreciative of that. Finding and buying a home is never a fun or easy process but Raelene definitely helped to make things easier for us!

Seller review
Genuine, an excellent advisor and very supportive agent
almost 2 years ago
Genuine, an excellent advisor and very supportive agent

We first met Raelene at an open home when we began our home ownership journey almost 10 years ago. She had so much passion to help us find our first home with countless viewings and brilliant advice. Although in the end we ended up buying a home through another agent, she still turned up on our new front doorstep with a bottle of wine to congratulate us. That is why we knew that when we would one day come to sell our first home, Raelene would be our person. Over the years she has offered further advice and numerous appraisals as we came to a cross roads as to what to do next. She showed care and consideration and we never felt as though she was pushing us for a potential sale. She is incredibly caring about your situation and will go out of her way to find solutions on your behalf. When we eventually sold our beloved first home, she was with us all the way. It was not an easy process for us but she supported us through the journey and we are incredibly grateful for her and Colin's guidance through the process and even running open homes for us when we couldn't be there. At the auction they were both amazing, as was the auctioneer. We couldn't have been happier with everyone at Barfoot & Thompson. But if you want a real estate agent who genuinely wants the best for you, Raelene is your agent.

Seller review
Friendly and professional
almost 2 years ago
Friendly and professional

Raelene and Pav were great. Professional and efficient throughout and a pleasure to deal with. Easy to recommend them if you're looking for a real estate agent.

Seller review
An outstanding service from start to finish :-)
almost 2 years ago
An outstanding service from start to finish :-)

I cannot rate both Raelene and Colin highly enough throughout the entire process of selling our home. Both were extremely professional from the outset but at the same time it was like talking with old friends. The advice and guidance we were given was always sound and based on not only experience but also the ebbs and flows of the current housing market. We elected to auction our home (on advice) and we were guided through this stressful experience with both encouragement and reassurance. All developments during the marketing phase were passed on in a timely fashion so we knew exactly how successful our efforts were at any given time. I truely believe that Raelene and Colin achieved not only the best price for our home but exceeded our wildest expectations. We thoroughly enjoyed the sales journey with them and I know they worked all hours on our behalf. Although the initial meeting was for a business arrangement I feel we have finished as friends. We are extremely grateful for all the efforts and would recommend utilising their services without hesitation. Many many thanks and all the best wishes for the future.

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