When we decided to list our property, we engaged with 3 potential Real Estate companies to discuss marketing options, market conditions and the agent's overall demeanour. It became apparent that Rachel had a vast knowledge of the market and was receptive to our expectations. She very quickly gave us confidence with her communication skills and especially her solution minded approach. During the selling process she kept us well informed and suggested slight changes to our marketing strategy. Her enthusiasm and warm personality is very evident and is extended to all parties involved in the process. We would recommend her to anybody considering buying or selling property not only in the New Plymouth area but more widely the Taranaki region.

From the very first moment we engaged Rachel Williams to sell our house we knew we had made the right choice. Rachel was extremely professional in her management of our house sale. Rachel's communication was exemplary and we were kept fully informed. Rachel worked tirelessly and went well beyond expectations. She most definitely went the extra mile. If anyone is wanting to sell their property and they are looking for an agent with integrity, honesty and extremely hard working then I would look no further than Rachel. We would have no hesitation in recommending her.

Rachel worked with me during a very difficult time, selling the family home following the death of my mother. Rachel was at all times very kind and considerate of my circumstances, while maintaining professionalism in completing the sale. She went beyond expectations in helping with the presentation of the house and its maintenance when these overlapped with funeral arrangements and commitments. Her communication was excellent while always unobtrusive. She quickly secured a sale price higher than expected. I would highly recommend her.

Rachel’s positive and friendly attitude selling our house took a lot of stress away. She gave good advice when needed and she was helpful, professional and proactive right through the process. I will recommend Rachel without hesitation.

I could not have asked for a more friendly, pleasant and discreet agent to work with. Always composed and helpful Rachel made herself available whenever I needed her. At no time did I have any pressure put on me, just advice when I needed it. I wish Rachel all the best for her future in this demanding and changing career.

Right from the outset Rachel was amazing to deal with. Selling our mother’s house and having to deal with several family members did not perturb her in the slightest. The whole process was seamless, and nothing was too much trouble for Rachel, her ability to assist and guide us through the whole process was excellent and very much appreciated by our family. Her professionalism and diligence were outstanding – we were kept informed every step of the way with thorough feedback following open homes and enquiries. Her knowledge of the market was exceptional, and this was reinforced by the outstanding result. I would and have recommended Rachel to anyone looking to sell their property who want an exceptionally knowledgeable, professional, and also friendly and approachable Real Estate Agent for the best result. Thank you Rachel.

Rachel was great, she listened to our needs and came up with a property which suited us perfectly. She was responsive, knowledgeable and detail-oriented. Rachel made buying our first home easy and we wouldn't hesitate to buy or sell from her in the future.

Rachel recently sold my home and from the start she was an absolute pleasure to work with. Her great attitude and bubbly personality, as well as keeping me informed of progress along the way, meant that the "Selling experience" was not as daunting as it could have been. Rachel always followed up with buyers and provided informative updates, which meant we achieved a good result in a short timeframe in the current market. I would definitely recommend Rachel to anyone wishing to sell their home, and would choose Rachel as my agent, should i wish to sell again in the future...

After selling my home, Rachel worked with me to find a new home that appealed to me - one that i would love and be happy in for a long time. We looked at a number of properties together and Rachel was always well informed about each property that we viewed. I settled on a home a little out of the ordinary, and once the decision was made to purchase, Rachel was extremely efficient at making sure that everything that needed to be done was taken care of quickly and without fuss. Rachel is a delight to work with, has a warm and caring manner and works hard at making sure that purchasing a property is a smooth process for all concerned. I will certainly work with Rachel again should i choose to buy another home again sometime in the future.....

“Sincerely thank-you Rachel. Without your lead across this property, I (for one) may not have pursued to this outcome and completion. Your communications, availability, understanding along with our amazing Legal Team, got this across the line...Thank you also for your well wishes, thoughtful, awesome (unexpected) gift. Wish you all the very best on your real estate journey. For now we’ve got an exciting project on our hands, however please add me to your property portfolio as happy for our paths to cross again”

"After almost 30 years in the same home the prospect of moving was daunting to say the least. However Rachel was amazing and made the entire process from start to finish a dream. Nothing was too much trouble and probably what impressed us most was her ability to keep us informed every step of the way. Her dedication, enthusiasm and commitment to the sale were such that she made us feel special and her only clients!! As a result our house sold within three weeks. Quite an outstanding achievement especially given the current challenging market. We greatly admired her professionalism, integrity and general calm approach throughout. We would not hesitate to recommend Rachel to any prospective client considering buying or selling their property. We are confident they would not be disappointed. Thank you Rachel."

Rachel Williams has been the best real estate agent we have ever had. She spent so much time with us and really went the extra mile. She knew everything about our property when it came to listing. She guided us through the entire process. We are very busy and she made sure we always knew what dates we needed to be ready by and was always in communication. She was very patient and did a lot of listening. She held multiple open homes on different days and times to get a range of buyers through. Overall the experience was seamless. The advertising, especially the video walkthrough was stunning. I would highly recommend Rachel and Bayleys.