Rachel's profile

Rachel's reviews

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Rachel has 101 reviewsacross 13 different locations, showing 12.
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Rachel's qualities as told by our client reviews: pleasant, easy to work with, supportive, friendly, responsive, local expert, clear communication.
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Seller review
Great advice, hard work, and real estate 'street smarts'
about 3 years ago
Great advice, hard work, and real estate 'street smarts'

We interviewed and received proposals from three established agencies in Taupo. We chose Rachel and Kylie at Tremains to sell our modest first-home buyers, former rental property for a number of reasons: their strong track record and relaxed team approach, good agency support from Tremais, their honest appraisal and valuation of our property, clear understanding of the current and challenging market conditions, their sales strategy, and their practical advice on how to best present the property and provide the best information to attract potential buyers. Rachel also introduced is to her trusted support team: a handyman and a house stager who did a wonderful job turning our average-looking duckling into an attractive-looking swan. We appreciated Rachel and Kylie's team approach with us, and their willingness to adapt and respond to circumstances as the sale played out. Thanks to Rachel and Kylie's marketing strategy, and their lists of active buyers, and the support of their fellow Tremains agents, we had 3 signed offers submitted within 6 days of the house going on the market. In less than 10 days we had a signed agreement, at a price point we were comfortable with. Until the property went unconditional two weeks later they continued to host open homes and report on interest. In the face of a very challenging buyer's market in April-May 2023, with a large number of properties on the market and buyers with lots of options, we were able to sell our house for a good price, with minimal conditions. We've worked with a number of agents over the years and highly recommend Rachel and Kylie. We are grateful for their hard work, great advice, and real estate smarts'.

Seller review
Surpassed all expectations
over 3 years ago
Surpassed all expectations

Rach and Kylie were a real pleasure to work with. They were extremely patient and made the process easy. Highly recommended

Buyer review
Rachel is the best!
over 3 years ago
Rachel is the best!

Rachel was thorough, professional and great to work with. She kept me informed at all times, and answered all of my many questions. She is honest and forthright, and went well above and beyond. Would happily recommend her.

Seller review
Sold first try
over 3 years ago
Sold first try

Rachel gave us a realistic price range for our home and had it sold before it even hit the market! She was extremely professional and made all the arrangements on line while we were on holiday. We could not have hoped for a better, quicker result, which allowed us to move on to our new home. Thanks so much.

Seller review
Communication is key
over 3 years ago
Communication is key

We have had the pleasure of working with Rachel when we brought and have recently sold 2 properties with her. She works very efficiently, even when a tight deadline was set. Rachel is an excellent communicator and kept us updated every step of the way. Rachel and Kylie work very hard to find the right buyers and don’t stop until the job is done. Thank You so much for your extreme effort in helping sell our latest property.

Buyer review
Rachel went the extra mile
over 3 years ago
Rachel went the extra mile

Rachel has helped us to purchase our first home. We found her to be incredibly helpful, honest and informative. She went the extra mile by talking to other agents and exploring all possible properties that met our criteria. Thank you.

Seller review
Seamless experience
over 3 years ago
Seamless experience

Great communication, took care of everything and made the experience as stress free as possible. Got us a good price and negotiated settlement date and conditions to suit us.

Seller review
Best agent I have worked with
over 3 years ago
Best agent I have worked with

I was impressed with how Rachel would help me and present the property. I felt they work to a very high standard of service and always very prompt in all communications. I would recommend Rachel to anyone.

Buyer review
5 Scott drive Nukuhau purchase
over 3 years ago
5 Scott drive Nukuhau purchase

Rachel has a pleasant manner, she is very helpful and easy to deal with, when phoned or emailed she answered all our questions promptly.

Seller review
Brilliant experience
over 3 years ago
Brilliant experience

From our first meeting at the property we quickly decided to engage Rachel as agent as Rachel was full of enthusiasm and was well prepared to present us with all options. Rachel worked tirelessly throughout no matter what day of time of day with excellent communication and follow up. I would seriously recommend Rachel to take care of your house sale process.

Seller review
Rachel Thomas
over 3 years ago
Rachel Thomas

Rachel was awesome to deal with. She was very accommodating to my needs and flexible when if came to meeting times. Rachel went above and beyond and was available to talk and to help me to navigate the entire process. This was the first time I have ever sold a property. Rachel assured me throughout the process and was understanding of my specific needs when both selling and purchasing another property. I would recommend Rachel to anyone who is looking for an agent to sell their property.

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