From the first meeting Rachel made me feel comfortable with the whole process of selling my Parent's house. Her knowledge of the market, her compassion and understanding of my situation put me at ease early on in the process. From the start of the process, the marketing, photo sessions and right through to the auction, where they worked hard to get me a good result, Rachel and Mark were there every step of the way, guiding me yet making sure I felt in charge. Their advice was invaluable, the way they looked out for my indoor cat during open homes and viewings gave me so much piece of mind. I am so happy I followed my instincts and went with Rachel and Mark from Barfoot & Thompson and highly recommend this team. I feel they went above and beyond for me as they also helped me secure a rental property once the house sold. I would definitely recommend and would engage again given the opportunity

Her professional work and support made everything possible!

“Rachel was fantastic to work with — approachable, efficient, and incredibly knowledgeable. She handled a difficult situation with empathy and professionalism, always remaining punctual and easy to reach by phone when needed. I would recommend her to anyone in a heartbeat.”

Rachel, the dream Agent in my corner, made buying a home easy, Homes I’d be interested in, she had us going through them a breeze If I felt unsure about anything she would walk us through things step by step Also enjoyed not having to deal with vendors agents, She took care of everything Professional, with care, We highly recommend having your own agent and it’s Rachel

Rachel helped us getting our first home and she was a dream to deal with. We couldn’t be happier with the experience. From the outset, Rachel was super professional. She was always available to answer questions, offer advice, and guide me through each stage—from viewings to negotiations and finally completion. Their attention to detail and commitment to excellent customer service made the entire experience stress-free. I would highly recommend to anyone looking to buy or sell property.

Rachel and her team have been very thoughtful and kind from the moment they stepped foot into our family home. We were looking for an agent who understood the market, had a strong network, and most importantly, someone we could trust with our beloved family home. As first-time sellers, the process felt daunting at first, but Rachel made everything feel effortless. The house came with some challenges of its own, but she achieved the outcome we were hoping for in an impressively quick turnaround - such a relief! We are very grateful for all her support and would wholeheartedly recommend Rachel and her team to anyone.

As a first home buyer in Bayview, Rachel helped me navigate the process. She took the time to meet with me several times before I was ready to commit, and never made me feel rushed or pressured. She responded quickly to messages and was always happy to arrange private viewings. Rachel explained everything clearly, answered all my questions, and guided me through the process step by step. She was really approachable and easy-going. If you’re a first home buyer looking for a real estate agent in Auckland who is patient and approachable, I recommend Rachel Readhead. She made buying my first property a positive and stress-free experience!

We engaged Rachel to sell our house. As it was an estate sale on a cross-lease section it was more complex. Our queries and concerns were met with patience and respect. Her experience and knowledge were invaluable and ensured no problem was too big. With a thorough understanding of the current housing market and a warm and friendly manner, she was able to secure us a great outcome. We would highly recommend Rachel. Many thanks again.

Rachel was super helpful. She offered to take us through any property outside of open homes and any times! This is how we found our property! If it weren’t for her taking us for a private viewing a few days before the open home, we would never have been able to purchase this property- therefore potentially losing out to the other buyer! (Ended up being a multi offer). Thank you Rachel for your guidance, advice and efficient and quick communication! We appreciate you!

We were impressed by Rachel's professionalism and openness at our first meeting with her. As we had not sold a property before, she walked us through the process very well. While the house was on the market, she gave us regular updates on the different ways she was marketing the home, adjustments to advertising etc and sent us weekly updates on the open homes. This regular communication was much appreciated. When the home went conditional, Rachel assisted us with organising inspections and the minor works to be completed which was really helpful as we don't live locally to the property. Overall the process has been very good and I wouldn't hesitate to recommend Rachel to anyone else looking to sell their home.

We had been looking at purchasing our home for about 6 months, having very little luck. We'd asked a few agents for help but most cut contact after only a few suggestions, if they got back to us at all. We met Rachel at one of her open homes, and she stuck with us over the next year until we found our house. She attended open home after open home with us. When we needed information on a property, she did the digging and got back to us quickly. Even with our offers being declined again and again, she helped us stay positive until we found our one. On the day of the auction, she attended for us, giving us the feel of the room and who we were up against. She talked us through the process so we knew what we were doing and did all the bidding. Her determination, bright personality and 'go get em' attitude was the reason we managed to get this home and if I had to do it all again, I would use Rachel in a heartbeat. I would strongly recommend her to anyone looking to purchase or sell their home. I can say for certain that the only reason we managed to find and purchase our first home was because of her.

Rachel did an amazing job in a not so amazing market. She was very good at communicating with me and kept me well informed of everything related to marketing and open homes. Her negotiation skills were excellent and I was very happy with the outcome. I have used Rachel before and will continue using her as my agent.