Rachel's profile

Rachel's reviews

  5  
Rachel has 32 reviewsacross 15 different locations, showing 12.
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Rachel's qualities as told by our client reviews: responsive, local expert, clear communication.
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Buyer review
Great support
5 days ago
Great support

Great response 👍, always there to answer

Seller review
Excellent communication, friendly and professional
about 2 months ago
Excellent communication, friendly and professional

Rachel was an absolute pleasure to work with. We always felt she was working in our best interests and she worked hard to help us find the right property. Great communication throughout, and familiar with the market trend, she was patient and kind with a very friendly manner, while always remaining professional. We thoroughly enjoyed working with Rachel and would highly recommend her to anyone either buying or selling.

Seller review
Responsive, Professional and Respectful
5 months ago
Responsive, Professional and Respectful

Having lived in our house for 49 years, this was our first experience in selling a house and we found Rachel to be just the right person to support us through this potentially traumatic process. At all times, Rachel was responsive, professional, respectful, realistic and reassuring. Always one step ahead, she smoothly guided us through the complexity of legal and marketing matters. She had a thorough understanding of the local market. Her communication with us was excellent and she was always available for answering our myriad of questions. We thoroughly enjoyed working with Rachel and she comes highly recommended by us!

Buyer review
Excellent communication skills and a willingness to resolve issues raised.
5 months ago
Excellent communication skills and a willingness to resolve issues raised.

Megan and I found Rachel excellent to work with. She was very responsive with our queries and even when she didn't have the answers immediately to hand she quickly resolved any issues that we had leading up to the auction. Rachel kept us up to date with all the developments as the campaign progressed and we were able to update our stakeholders accordingly, this put us in a position to be able to purchase the property on the night. We are very grateful for Rachel and James and their support that they gave us and we are thrilled with our purchase..

Seller review
Authentic communication and guidance from start to successful sale
5 months ago
Authentic communication and guidance from start to successful sale

Rachel fully engaged with us from the first meeting, genuinely interested in us, our much-loved home and the neighbourhood. Her advice was always spot-on, given with consideration and evidenced knowledge of the area and the current market. With Rachel we were able to have time to make decisions and never felt pushed. Her experience showed in pre-empting problems that could have arisen and providing well explained solutions. When it came down to choosing tradies for work to be done in a hurry or recommendations for stagers and movers, she had answers right at hand. The result: we sold on auction day for a price just above the top of her initial value range and have continued to receive professional but friendly post-sale communication right through settlement and settling into our new home. We recommend Rachel as an agent who would be acting in your best interests, shoulder to shoulder through the whole process.

Seller review
Professional and friendly and a great communicator
5 months ago
Professional and friendly and a great communicator

Rachel is a great agent to use when going through the sales process. She was always available to us, communication was excellent and we found her very knowledgeable. Nothing was ever a problem for her. The market was tough. She was happy to advise but final decisions were always ours.

Buyer review
Great results
6 months ago
Great results

Working with Rachel was a fantastic experience from start to finish. Buying a home can be a stressful process, but she made everything feel seamless and straightforward. Her communication was exceptional; she kept us informed every step of the way and was always quick to respond to any questions we had. We truly felt like she had our best interests at heart, providing great advice and support throughout the entire process.

Buyer review
Warm, friendly and genuine
7 months ago
Warm, friendly and genuine

Rachel had a warm and friendly manner. She was genuine and a pleasure to work with. I would recommend Rachel wholeheartedly to anyone wishing to sell, as she was lovely to deal with as a buyer.

Seller review
Calm, warm-hearted, and genuinely trustworthy.
10 months ago
Calm, warm-hearted, and genuinely trustworthy.

We lately bought one through Rachel. It’s rare to meet an agent you’d confidently call again when it’s time to sell — She is one of them.

Seller review
Exceptional service
11 months ago
Exceptional service

Rachel is an exceptional agent. We had been considering selling our home when she cold called us. We were not ready to list, but with our agreement Rachel brought several potential buyers through. Once we were ready to list, Rachel and Liz pulled out all the stops and got a great result. We would choose to work with Rachel again any time.

Buyer review
Excellent
12 months ago
Excellent

Rachael has been wonderful to deal with. Right from our very first interaction at the open home, subsequent open home visit to auction day and beyond. Rachael communicated well, was always professional balanced with light hearted, guided us and always made us feel nothing was a problem. But what I loved most was her understanding of our situation and felt like she went on the journey with us, this was truly appreciated. Would recommend Rachael and the team at Barfoot and Thompson.

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