Rachael's profile

Rachael's reviews

  5  
Rachael has 96 reviewsacross 20 different locations, showing 12.
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Buyer review
Super personable & professional
about 1 month ago
Super personable & professional

My partner & I have had an excellent experience with Rachael! She has been easy to reach at all times and gone the extra mile to ensure we felt looked after throughout our whole house buying process. We would love to work with her again sometime! Thanks for all the hard work Rachael x

Seller review
Above & Beyond
about 1 month ago
Above & Beyond

Rachael really went the extra mile, she is an incredible communicator, thorough and completely reliable. We chose Rachael because we felt she would be personable with buyers, and she absolutely was and really went the extra mile for us. Rachael is warm, direct, honest and trustworthy. We had a wonderful experience selling with Rachael and 100% recommend Rachael as your sales person. We are so grateful we took Rachael's sound advice throughout the sales process, as it paid off to a successful sale.

Seller review
Excellent all round experience
about 1 month ago
Excellent all round experience

Rachael was excellent to deal with, we were kept up to date all the way through the selling process. However, my main reason for giving 5 stars is that I always felt she was working for us, the vendors, trying to ensure she got us the best deal to be had in the current market. Her professionalism, communication, market knowledge and negotiation were all without fault.

Seller review
A supportive and hardworking team player who made our house selling journey feel easy
about 2 months ago
A supportive and hardworking team player who made our house selling journey feel easy

Rachael was outstanding from the first time we met her. She was positive and optimistic, without being unrealistic. Rachael told us that she had a hands-on style which didn't suit everybody, and she encouraged us to go with a REA that we felt most comfortable with, even if that REA wasn't her. Rachael was extremely professional and kept us fully informed throughout the sale process via regular comms in a WhatsApp group. We found Rachael to be refreshingly honest, sensitive with her suggestions, and we trusted her judgment all the way. She listened to us and was available at all hours to respond to our queries. Nothing was too much trouble. Rachael has an abundance of empathy and was lovely with us, and also with our purchasers. She really wants to achieve the best outcome for her clients, vendors and purchasers alike.

Buyer review
House purchase - North Shore
4 months ago
House purchase - North Shore

Great agent! Understood the market and the area very well. Super responsive to information requests and other queries needing answering. Highly recommend and would approach Rachael again when entering the market.

Seller review
Excellent communicator and super efficient
7 months ago
Excellent communicator and super efficient

Rachael was on top of every aspect of the sale process and kept us informed all the way through in a clear precise way and she was enjoyable to work with. I never anticipated selling a house would actually be such a straight forward process and she got the price we wanted despite this being a tricky time in the market. Highly recommend!

Buyer review
Lovely, honest agent; no pressure, great communication and local market insight.
7 months ago
Lovely, honest agent; no pressure, great communication and local market insight.

We had a fantastic experience purchasing our home with Rachael as the vendor's agent. She was genuinely lovely, open, and honest throughout the entire process, with absolutely no pressure at any stage. Communication was always easy and straightforward, and she kept us well-informed from start to finish. Rachael also provided great insights into the local area and market, all while maintaining a high level of professionalism. We wouldn’t hesitate to recommend her.

Buyer review
Great experience as first home buyers
8 months ago
Great experience as first home buyers

Rachael was friendly, approachable, and kept us well informed throughout the process. As first home buyers, she made the experience feel far less daunting by being transparent and ensuring we were never left in the dark. We felt genuinely supported the whole way through, even as the buyers.

Seller review
Strong Negotiator, Excellent Local Knowledge
9 months ago
Strong Negotiator, Excellent Local Knowledge

We had an outstanding experience working with Rachael. From our very first meeting, her presentation, preparation and strategy clearly outshone the competition. She acted with confidence from the moment we first spoke, and it was clear she knew exactly how to position our home in the market. Being well known and highly regarded in the Hauraki area was also a big advantage. Throughout the campaign she was consistently professional, always showed up, communicated clearly and managed every detail seamlessly. Her negotiation skills were excellent. We were very clear about the number we needed to achieve, and she worked hard to push the deal to that level. We genuinely believe her calm, strategic approach during negotiations helped secure a great result in what is still an uncertain market. Rachael worked tirelessly behind the scenes, kept us informed at every stage, and made what could have been a stressful process feel structured and controlled. We would highly recommend her to anyone looking for a professional, confident and results-driven agent who truly delivers.

Seller review
Outstanding service & great results!
9 months ago
Outstanding service & great results!

Rachael is a brilliant agent and we couldn’t have been happier with the outcome she achieved for us. From the outset, she demonstrated a clear understanding of the market and positioned our property exceptionally well, which resulted in a very quick sale. Her communication throughout the entire process was outstanding - clear, efficient, and thorough at every stage. She kept us fully informed, explained each step in a way that was easy to understand, and ensured we felt confident and supported in our decisions. Rachael’s professional yet approachable style made what can often be a stressful process feel seamless and well managed. We would absolutely recommend her to anyone looking for an agent who delivers strong results while maintaining the highest level of service and integrity.

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