We would not hesitate to use Penny and Sacha again. Their direct communication style meant we understood what was going on, there was no pretence or unreal expectations and they were friendly, helpful and professional. A great team to work with.
Penny and Sacha worked as an experienced team assisting with our purchase in Kinloch. They were punctual for all meetings and nothing was too difficult in assisting with local information, market knowledge, and interaction with the venders. Happy to recommend them as an effective team in Taupo real estate market.
Penny and Sacha were wonderful to deal with. Their communication was excellent and their commitment to ensuring the process was smooth was great. We were out of town purchasers, therefore our needs were slightly greater than if we were local. Penny and Sacha ensured we were supported and our requirements were dealt with efficiently. Thanks so much!
Penny was very helpful and kept in touch throughout the whole process, kept us updated without being pushy.
We have chosen to do an evaluation of agents & process as we have had a mixed journey through out the sale of our house. Penny Lyons was recommended to us by neighbours who had purchased through Penny & they really rated her. We were very happy with Penny’s presentation & chose her as our listing agent. Sacha was her assistant/acting agent. The major disappointment of our journey was when one sale fell through, the ink wasn’t dry on the contract! Penny did front this unfortunate situation & did continue to work our property. We were delighted when the sale was secure & sold sign at the gate! Penny delivered beautiful flowers & champagne.
Sacha was a the dream agent, easy to deal with and really went over and above what we expected. She made the process very easy. Highly recommended.
Sacha was dedicated to helping us sell our house. A great hard working attitude which helped us get a great sale thanks to Sacha and Penny.
Sacha did a great job of listening to our needs and showing us properties that fitted the criteria, She was friendly but also professional, We would not hesitate to recommend her,
We gave Sacha a brief of what we were after and she nailed it! Her knowledge of the local market was awesome and nothing was too much much of a problem. Sacha went above and beyond for us as out of town purchasers and we couldn't speak more highly of our experience. Thank you!
Penny was a delight to work with, helpful and worked tirelessly to get a positive outcome for me. I recommend her to anyone who is looking to put their house on the market
Sacha was awesome to deal with. Friendly, knowledgeable and helped with the whole purchase process. Kept us informed, flexible with our requests and even had a tape measure to measure the fridge space for us. Would highly recommend Sacha and the Penny Lyons team.
