Owen's profile

Owen's reviews

  4.9  
Owen has 33 reviewsacross 10 different locations, showing 12.
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Owen's qualities as told by our client reviews: empathetic, friendly, honest, hard-working, supportive, clear communication, local expert.
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Seller review
Owen and Sue were fantastic to deal with
over 3 years ago
Owen and Sue were fantastic to deal with

We were in the position of having to sell our Mothers estate property in a falling market and we also needed to complete a significant refurbishment. Owen and Sue were helpful in advising us as we were completing the works and were also helpful in determining how best to present and market the property. We were lucky enough to be presented with 4 offers in a multi offer scenario after 1 week of marketing and accepting an unconditional offer. Our family was very pleased with the outcome.

Seller review
A pleasure to work with
over 3 years ago
A pleasure to work with

Owen and Sue were professional and gave sound advice throughout the process of the sale of our home. They proved to also be transparent in their approach and provided a range of options so we could make informed choices in an uncertain market. Thanks to you both.

Seller review
A great experience
over 3 years ago
A great experience

My wife and Ifound Owens guidence through the house selling process extremely helpful. we had plenty of questions along the along the way that Owen provided all the answers to, we had a short window to sell our house or miss out on the house we wanted to purchase. Sensible advice around asking price in the current market helped us get an offer quickly. we were able to sell our house and purchase our new home within our short time frame. Thank you Owen for all your help.

Seller review
Incredibly amazing agent!
over 3 years ago
Incredibly amazing agent!

Would highly recommend Owen and Sue to anyone trying to sell their house. They both work so well together and compliment each other with their expertise. We were highly impressed with their communication with us through our house sale - nothing was a silly question and they were available to chat and answer any questions whenever we needed. They are experienced, high motivated and enthusiastic in what they do and worked extremely hard to get us a sale - which in these times is definitely more challenging! When we go through the process again we will, without a doubt be calling them to support us through the next sale! Thanks again Owen and Sue - you were amazing!

Seller review
Best agent
over 3 years ago
Best agent

It's been a long journey (approx. 8 months) from the beginning till our house is unconditional. Sue & Owen have been working closely with us and carefully managed the whole process with details. Selling the house was very painful but we are grateful to have Sue & Owen as our agents. I would highly recommend Sue & Owen.

Seller review
Positive and Recommended!
over 3 years ago
Positive and Recommended!

Sue and Owen were are pleasure to work with. The timing for our house sale was not ideal with the declining market but they remained positive with nice feedback we were doing all the right things and kept us up to date with who had came through the property and followed up with any interested parties. I would recommend their services to anyone in the future, they are down to earth and real people. A rare thing.

Seller review
Best choice
over 3 years ago
Best choice

Working with Owen and Sue, was the best decision I made when selling my house. In a tricky market they gave sound trustworthy advice. I appreciated their understanding of my circumstances and limitations. I felt like I had people with my best interests on my team. Would highly recommend.

Seller review
Above and Beyond.
over 3 years ago
Above and Beyond.

Owen was great to work with while feeling our home. He was professional and knew all details regarding the sale and made us feel at ease. Would use again.

Seller review
Best service we have experienced in the industry - hands down!
over 4 years ago
Best service we have experienced in the industry - hands down!

Sue & Owen (or the dynamic duo as we like to call them) were nothing short of amazing. They went above and beyond to assist us in selling our Auckland property during the uncharted territory of a Level 4 COVID-19 lockdown. They worked tirelessly and often late at night to pull together interested parties for our auction that was brought forward. We cannot fault them and cannot thank them enough for the effort they put forward. We thank you for your drive and tenacity. There is no other team that we would work with in the future.

Seller review
Superb team- Sue and Owen
over 4 years ago
Superb team- Sue and Owen

We want to acknowledge one of your team members, Sue for her excellent and superb service! Sue is a fantastic relationship builder! She has been always helpful and available. Sue is knowledgeable and able to answer our questions efficiently. She made the process as stress-free as possible and helped us sell a property during this tricky time without me attending the auction- because I know we are in Sue and Owen's capable hands! We are grateful and highly impressed by her dedication and hard work.

Seller review
Excellent service from Owen Roberts and Sue Matete
over 4 years ago
Excellent service from Owen Roberts and Sue Matete

I had always said that I'd use Sue when the time came for me to sell our Wattle Downs house, as she always stood out within the area. Then came team Owen & Sue! They guided us in a very professional manner through: - Expert advise and information during the appraisal process - Preparing the property to ensure the presentation was first class - Hard work was put into the photography & video sessions, working though heavy rain and unfavourable conditions - Finalising a very attractive online ad/listing of our property - Regular updates on buyer enquiries, including intel on what the market was doing and sales within the area - Coordinating safe viewings under Level-3 restriction, ensuring that we maximised the limited opportunities available. - Very helpful advice and guidance on the auction process, including where to set the reserve and how to manage the process when called upon Very glad that we reached our target price and the settlement date works perfectly for our next move. Most importantly, we felt very safe in their hands, even adding the personal touch of keeping me hopeful despite being downbeat by the lockdown restrictions. In summary - not just good agents, but also wonderful team to work with. Only downside is that we're leaving Auckland, taking away any chance of working with you when the time comes to sell our next property. Thanks, to the A-team!

Seller review
Fantastic Selling Experience!
over 4 years ago
Fantastic Selling Experience!

Deciding to sell our home of 20+ years had us on an emotional rollercoaster, particularly when we were trying to find an agent we were comfortable to list with when we weren't sure whether we were doing the right thing by selling. At our first meeting with Sue and Owen we were really unsure with where our house sat in the market. They guided us through the process, showed us what other homes were doing in our area and walked through our home with us, at our request, to offer suggestions on what we could do to get a better price at the auction. They gave us the confidence to list with them. The encouraging texts from Sue when she saw what work we had done and the feeling that Sue and Owen were proud to be showing our home really encouraged us and helped us get the result we got. We can't thank Sue and Owen enough, we built a fantastic rapport with them and they were the right people to celebrate with immediately after our house sold. We can highly recommend Sue and Owen, they turned what was potentially a stressful experience into an enjoyable one. Kind regards Fiona and Rex

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