I can’t thank the team enough for the care, patience and support they gave me throughout the process of selling my home. Before putting my house on the market, I was honestly quite frightened. I’m not computer literate, I had never sold a house before, and I had no idea how I was going to manage everything on my own. It all felt very overwhelming. From the very beginning, they were incredibly kind, sympathetic and understanding of my situation. They took the time to listen to me, explain things clearly and make sure I understood what was happening. I was never made to feel like I was asking too many questions, and nothing ever seemed like too much trouble. Communication was fantastic. Between Olivia and Gary, I was always kept so well informed, and there was always someone at the end of the phone whenever I needed help or reassurance. They were genuinely concerned about how I was coping, not just about selling the house. They also understood that I needed to move into a retirement village and that timing was really important for me. They worked hard to get the best possible outcome while being sensitive to my circumstances and the fact that I was managing everything on my own. Selling a home is a huge thing at any stage of life, but for me it was particularly emotional and challenging. The team made me feel supported every step of the way, and I never felt that I was facing it alone. I honestly wouldn’t go anywhere else, and I would happily recommend them to anyone looking for a real estate agent who genuinely cares about their clients. Their kindness, patience, communication and willingness to go the extra mile meant more to me than they probably realise. Thank you for helping me through such a big chapter in my life and making the whole process so much easier.

Olivia has done an exceptional job in a difficult market and we are thrilled with the result she has achieved for us. She is highly professional, a great negotiator and communicator, as well as always being bright and friendly. She has great market knowledge and goes out of her way to assist - she has informed us vendors as well as assisted with purchasing.

We felt incredibly supported by Olivia throughout the entire process of selling our home. She was patient, understanding and always so supportive, which made a stressful time feel so much easier. Olivia kept us fully informed every step of the way and was proactive with the advertising and marketing of our property. Her communication, professionalism and genuine care made such a difference. We couldn’t have asked for a better agent and would highly recommend Olivia to anyone looking to sell their home. ❤️

Olivia has been absolutely amazing from start to finish! She is incredibly knowledgeable, approachable, and always happy to answer any questions. She made the whole process of selling our house so much easier and far less stressful. We couldn’t have asked for better support and would highly recommend Olivia and Gary to anyone looking to buy or sell. Thank you both so much! xx

We had a great experience with Olivia. She kept us informed every step of the way, communicated really well throughout the whole process, and was always happy to answer our questions. Buying a first home can be stressful but she made everything feel straightforward and kept us updated from our offer right through to going unconditional. We really appreciated her professionalism, honesty and friendly approach. We wouldn't hesitate to recommend her to anyone buying or selling, and we'd absolutely use her again if we ever decide to sell our home. Thank you for all your help!!!

We used Olivia due to her expert knowledge of the area. Every property on the market with Olivia was sold within days, a remarkable feat in this current market, and we were looking for a simple and fast sale, so Olivia and Team Atkins were the natural choice. Olivia kept us informed throughout the entire process, keeping it as straightforward as possible. I really admire the fact that she genuinely worked around our busy schedule, and this was a huge benefit for us. But most of all, I really admire Olivia's "no BS" style. She delivered on her promises, showed the right potential buyers around our property, and strove to get the maximum return as she could. I've had experience of over-promising and under-delivering, as well as poor market strategy, but Olivia gave us so much confidence in that her strategy was in our best interests, not hers. I can't recommend Olivia and Team Atkins any higher, especially if you are in the West Auckland area. True knowledge, expertise and guidance from Olivia!

I could not fault Olivia and her integrity. Her communication was unmatched. As a first home buyer I was a little lost, but Olivia's knowledge and willingness made the process very straight forward. Any issues I had were resolved quickly. I really feel she went the extra mile to be helpful and kind. I hope to be working with Olivia again, on my next property purchase.

We recently purchased our first home through Olivia and couldn't be happier with the experience. She was friendly, knowledgeable, and kept us informed every step of the way. Her communication was excellent, and she made the buying process smooth and stress-free. Highly recommended.

We cannot recommend Olivia and her team highly enough! She came and met us where we were at, heard our goal and then got us there with ease. She was clear and prompt in all her communications and was incredibly respectful of the fact we are a busy young family. Olivia is the most knowledgeable agent in Waitakere by a mile, she knows her community and it shows.

We selected Olivia, despite her being an out-of-suburb agent, to sell our property, and it was one of the best decisions we made. An offer was presented to us prior to the set sale date, and from start to finish the process exceeded our expectations. The marketing was exceptional, communication was clear and consistent, and Olivia's experience and professionalism shone through every step of the way. We highly recommend Olivia to anyone looking to sell property in West Auckland. Her dedication, expertise, and ability to achieve outstanding results made the entire experience seamless and stress-free.

Olivia’s communication was clear and friendly. We immediately felt at ease. She knows the area so well having been a local herself. She has such a strong eye for detail. She gets things done efficiently and confidently, and keeps everything running smoothly and well organised from start to finish — we felt confident trusting her with the sale of our home and would highly recommend her.

From the beginning the experience exceeded my expectations. Olivia was happy to answer the many questions I had before I selected her as my agent and throughout the selling process. The service was great value for money, and I felt at ease knowing that locals were looking after my property. Olivia's negotiating skills were amazing, I'm really happy with the sale considering the tough market, and I just know she looks after buyers too so everyone comes away happy. Would absolutely recommend Team Atkins to anyone selling in West Auckland. Thanks again team I really appreciate what you have done for me here