I can't recommend Nicki highly enough even though I have have met her in person. As a family selling a property from a distance we spoke by phone with a few Wanaka-based sales people before settling on Nicki as our preferred agent. She sounded like a straight talker who knew her stuff and that's what she turned out to be. It only took Nicki two weeks to sell our property (with multiple offers) but over that period she was always at the end of the phone to discuss anything and everything whenever we needed her. She didn't feed us jargon and she presented the property beautifully for us. If you're looking for an agent you can really trust then absolutely go with Nicki.
