Those are the words I'd like to use to describe Nicky to future buyers and sellers. Nicky was very supportive of us thoughout our somewhat long buying journey. We viewed somewhere around 150+ properties over a span of 10 months, and Nicky helped us to see many of those, always willing to make time and always putting in the effort. She was very patient with us, even when ours started to wear thin when we were getting under more pressure to find "the right place". At every viewing, I found her knowledge of homes, facolities, suburbs and the general industry to be absolutely invaluable. When Nicky spoke, I listened carefully. I got the sense that I could absolutely trust what I was being told. Overall, Nicky was the absolute professional in every respect. Considering our needs as buyers, but always adhering to the foundations of trust that sellers (and Barfoot & Thompson) have put in her to facilitate the sale, and I respect her for that. She will be our #1 choice t work with should we ever need the service of an agent again. For now, we will settle in to our awesome new home.

From the very beginning, Nicki was incredibly professional, patient, and attentive to every detail. No matter how big or small the issue was, she always responded promptly and made us feel supported throughout the entire process. Her communication was excellent, and we always knew exactly what was happening. What impressed us most was Nicki's professionalism and sound judgment. We trusted her advice every step of the way, and she always respected our preferences while offering honest, knowledgeable recommendations. She was also very accommodating to all of our requests, which made the whole selling process much less stressful. In the end, Nicki achieved a sale price that we were very happy with, and we are truly grateful for everything she did for us. We highly recommend Nicki to anyone looking for a dedicated, trustworthy, and knowledgeable real estate agent. We will definitely work with her again in the future. Thank you so much!

We recently purchased our home with the help of Nicki O'Sullivan and had an excellent experience. She was trustworthy and genuine and we never felt that she was playing games. Nicki has a great understanding of the local market and always gave us clear answers. She was really supportive through the whole process from the first open home to the auction to welcoming us into our new home. She accommodated our needs without hesitation and she was genuinely happy for us when we moved in. Thanks Nicki, it was a pleasure!

We were selling our rental property in Auckland to release funds for our retirement. Being based in Taupo added to potential problems during the sale. We put the property on the market before the tenant moved out. Nicki handled this situation with great aplomb without upsetting the tenant and at the same time getting potential purchasers through during open homes. The property passed unsold at auction but with Nicki's guidance we set a realistic market price and advertised it as such. My wife and I were delighted that we achieved our asking price without negotiation! Unrealistic opportunistic offers were given short shrift. Nicki's communication skills are excellent, never an email unanswered and telephone calls always returned promptly. Nicki went the extra mile helping tidy up a couple of property issues on site which for us was great being based in Taupo. Clare and I are delighted with the result and have no hesitation in recommending her to potential clients.

Nicki was choosen by us as she had sold the neigbours property and had good feedback. She just gets on with it and works hard for the vendor. Get's the numbers to open homes but no fluff and very honest about serious buyers. Clear in her expectations of us as vendors and settlement figure was higher end of her estimate. Communicates well and kept us in the loop when access to the property was required. Sold at auction and she got bidders in the room. Would recommend as a strong agent in the current variable market.

Nicki is a hard working agent, working around the clock to get things done. She is a great communicator and supported me through my relocation to Auckland. I would highly recommend her to anyone who wish for smooth transactions.

Nicki went above and beyond to help make our experience great. Any time of the day no matter how big or small the question or problem she was there to help. Being first home buyers we were nervous and hesitant but she made us feel comfortable and made sure we understood everything that was going on from start to finish. Nicki was very professional the entire time we worked together and I have no doubt I would use her services in the future. She displayed great knowledge of the area and knew our house inside and out, we were given all the information we needed and then some. Overall it was a pleasure to have Nicki help us get into our first house and I would recommend anyone needing a fantastic, knowledgeable, 10/10 real estate agent to work with her.

Nicki listens to your requests, asks questions to clarify and understands your real estate needs. She was extremely helpful in helping me find a new home. I appreciated her direct, clear style of communication and her perseverance. Professional to work with. I

From the beginning, she was incredibly determined to help us find the right place - far more than others who promised they could help in our search! She is always prompt to respond, and genuinely lovely to chat with. She made what can be a stressful process feel much more manageable. When it came to making an offer, her guidance was invaluable. I would recommend her to anyone buying or selling, she really understands people - and the market!

We met Nicki at an open home and while viewing we were very impressed with her professionalism and attention to us . Although we didn't purchase that particular home we listed our own home with her. It was important to us that the agent we selected would be trustworthy , considerate and committed to the sale of our property.Nicki was all of that and more. Her assessment of our home within the market was extremely accurate .She maintained superb positivity throughout the sale process, advising us the way of the best process for selling. This worked out superbly. Marketing the property was done to a high standard as was the preparation of documents for buyers. We would highly recommend Nicki for her professional relationship with clients and her thorough work effort to get the best possible outcome.

We by chance bumped into Nicki when viewing an open home. She immediately impressed us with her professionalism. Selling and buoying is a daunting process and Nicki ensured the process was seamless. She worked tirelessly to ensure we were fully appraised throughout the sale process providing advice where needed, without being forceful. We actually don’t know how she manages to fit what she does into a standard day! Through her efforts we managed to sell our house really quickly considering the current challenging market environment. Certainly a 5 star service - we fully recommend her. Thank you Nicki!

5 star service! Absolutely professional and willing to go the extra mile to ensure the buying experience went smoothly. Extremely knowledgeable and assertive, but yet not forceful which was refreshing. We have only good things to say about Nicki and recommend her to any prospective client. Thank you Nicki!