When in the rare situations I come across someone, or a service, or an action that was beyond the call of duty, or was more than I'd expect from another person, I find it moving. It deeply resonates with me. To experience someone caring about your needs, and consistently demonstrating integrity, grit, and a strong work ethic that is now, unfortunately, a dying art-form, is a beautiful thing. Neal embodies these things and more. I cried happy thanks when I explained this to him. I'm so pleased I chose him. And I would again.


