Murray has pleasant calm manner, is a good communicator and listener. Any requests for clarification or to run a check on an aspect were always promptly carried out. We were impressed with the level of support offered to older, inexperienced buyers/clients, we were kept informed at every step in the process and of where the market sat for both buyers and sellers. Harcourts" guidance in helping us chose & purchase a suitable property was invaluable; Murray is an effective, conscientious member of their team.