Monique was great as our sales person,very professional and personable, we had some issues with a neighbour, and Monique help us threw that, pushing it over the line.
This is the second time we've entrusted Monique with selling our home, and once again she exceeded every expectation. Having worked with her for both the sale and purchase of properties, we can confidently say her knowledge of the local market is second to none. Her expertise across both Glenfield and West Harbour gave us complete confidence throughout the entire process. From the very beginning, Monique's advice on presenting and marketing our home was invaluable. She guided us on exactly what was needed to maximise our property's appeal and connected us with reliable, trustworthy professionals to help get everything sale-ready, including a fantastic clearance company and quality remedial tradespeople. Having those recommendations took so much of the stress out of the preparation process and made an enormous difference. Monique's communication was exceptional throughout. She kept us informed every step of the way, was always available to answer questions, and provided honest, knowledgeable advice that we knew we could trust. Her professionalism, attention to detail, and genuine commitment to achieving the best possible outcome were evident from start to finish. Selling a home can be a daunting experience, but Monique made the entire journey smooth, straightforward. Her passion for what she does, combined with her deep understanding of the local market and her dedication to her clients, truly sets her apart. We wouldn't hesitate to recommend Monique to anyone looking to buy or sell property. After two successful sales, we can honestly say Monique is an outstanding real estate professional, and we'll certainly be calling her again when the time comes for us to leave Auckland for the country lifestyle. đź’«
“We had a fantastic experience working with our real estate agent. They were always on time, resilient throughout the process, and maintained such a positive attitude from start to finish. Their follow-up and communication were excellent, keeping us informed every step of the way. They were highly motivated, professional, and clearly well connected within the market, which made the whole experience smooth and stress-free. We truly appreciated their dedication and would highly recommend them to anyone looking to buy or sell a home.”
Monique walked me through the buying process, and was great to deal with. Good communicator, kept the pressure on, and worked through what needed to be done - which was done at pace. Thank you for the help through the process. Very happy new (but old) homeowner.
I'm not based where the house is and I found Monique to be excellent at keeping me up to date with activities being undertaken to sell the house. She was happy to work around my work schedule to keep me fully informed. Updates were always timely and at know time was I wondering what was going on.
The absolute best! Monique MacKay from Harcourts North Shore Central helped us buy our first home in Glenfield. She made the process easy and stress-free, guiding us every step of the way with care and expertise. Monique genuinely cares about her clients and the community she serves, her advice and support made all the difference. We can’t recommend her enough!
I can't recommend Monique MacKay highly enough. She recently helped me as an executor sell a family home —a process that was not only emotional, but also complex. From the very beginning, she approached the sale with professionalism, deep industry knowledge, and a strong understanding of the current market conditions. What truly stood out, though, was her empathy and compassion during what was a difficult time for our family. She took the time to understand our unique situation and needs, and consistently went above and beyond to make the process as smooth and respectful as possible. She was always available to answer questions, kept us informed at every stage, and handled every detail with care and expertise. It was clear that she wasn't just doing a job, she genuinely cared about helping us navigate both the practical and emotional aspects of selling a much-loved family home. If you're looking for someone who you can trust and combines professionalism with a personal touch, Monique is exactly who you want by your side.
What an unbelievable buying experience! Monique's expertise and real estate knowledge is incredible. We felt very confident with her advice which was matched by her positive can-do approach. Nothing was too much trouble for her - even when we felt like we were bothering her with little things. Every phone call and text message was friendly and professional and watching her interact with her real estate colleagues was a delight as she exhibited respectful and strong salesmanship skills. That was an important quality to us as buyers. If you value a sales agent with integrity and "balls" then we highly recommend Monique MacKay. Kia Kaha e hoa!
"Monique was an absolute joy to work with! Her extensive knowledge and professionalism guided us seamlessly through every step of selling our home of 25 years. She was attentive to our needs, responsive to our questions, and provided invaluable advice that made the process much smoother than we could have anticipated. We highly recommend Monique to anyone looking for a dedicated and skilled real estate agent!"
Our dream was to have a home with a sea view and, as a cherry on top, have beach access. As overseas buyers, we knew we needed a special agent to make this dream a reality—someone patient with our long list of must-haves, honest, knowledgeable, and truly determined. Monique exceeded our expectations and was there for us every step of the way, helping us secure our own little piece of paradise. We highly recommend her!
Monique is very knowledgeable, helpful and committed to selling. She was helpful throughout the entire process and communicated with us clearly.