Mike made an experience which can be uncertain and stressful as smooth and easy as it could be. Accessible through the whole process, Mike knew his stuff and his enthusiasm did not wain at any point. Being able to trust that a professional has your best interest at heart is refreshing.
We had a great experience working with Mike and Fay as a first home buyer. We listened to their expertise throughout the process and we couldn’t be happier with our new home.
Our experience with Mike Goatley & Fay Hancock-Coombes was an extremely positive experience. They had excellent communication skills and treated us with the utmost respect and consideration every step of the journey. Their market knowledge was very thorough and they acted with professionalism at all times.
Mike goes beyond the call of duty and this makes him different from everyone else. You can tell he loves what he does and he gets deeply involved in making the experience something to enjoy and remember. Not just to the point of sale but well after the sale. He was still answering our questions well after the sale. Even organised a personal handover between the seller and the buyer. Greatly appreciated and beyond our expectations.
Mike knows his stuff! His friendly and professional manner, along with knowing the market to an exceptionally high level, made this process quick and easy.
We can't rate Mike and his team highly enough - there aren't enough stars to adequately express our appreciation for his service. If you're looking for a real estate agent who combines expertise, market knowledge, and professionalism with genuine care and unwavering support, all while making the process enjoyable and fun, Mike Goatley is your go-to. He doesn't just meet expectations; he exceeds them in every way! We've worked with Mike since 2020, and his commitment and support have been nothing short of exceptional. Back then, when we discovered undisclosed damage and the sale fell through, Mike didn't disappear! Instead, he stayed by our side throughout the discovery and kept in touch throughout the repair, demonstrating the genuine care he holds for his clients. Now that renovations are complete, Mike has done an outstanding job marketing and selling our property. His expertise in showcasing our home's best features has been impressive, backed by his excellent market knowledge. Mike's insights into understanding the market were invaluable in positioning our property for sale. What sets Mike apart is his genuine connection with his clients, coupled with his excellent communication skills. He kept us informed every step of the way, explaining processes clearly and quickly addressing questions and concerns. His responsiveness and transparency made us feel valued and in control throughout the entire process. Mike's absolute professionalism is evident in every interaction. He handles all aspects of the sale with such competence and integrity. Yet, remarkably, he manages to keep the whole process fun and enjoyable. His positive attitude and friendly manner turned what should have been a stressful experience into an engaging and enjoyable journey.
I have known Mike for decades and he is committed to seeing the best outcomes for those he works with regardless of the challenges that present themselves. This man is relentless in working to help others. Multi faceted competency and professionalism are critical components to Mike and his team being able to build confidence that even when crisis hits it is being handled well. He sold our old house in a less popular suburb with multiple issues for above the expected price. The marketing achieved significant listing views over 5000 in the time on the market, the deadline sale was brought forward with multiple offers, and a backup offer was secured. Each time something happened he was there to help guid us through. The reporting and open homes were exceptional as where the referrals to other professionals across a wide range of skills. The presale property preparation guidance Mike provided was critical to its sale success. Mike definitely knows how to get things done in a practical and targeted fashion and connect you with who can help to achieve that. He helped us get presale finance which was a significant component to get the property finished for sale and resolve insurance issues.
Everyone who’s thinking of or actively trying to sell their property in the current market will understand how challenging the task is. Which is why we wanted to give our sincere appreciation to the work Mike and Wade from OneAgency did for us. We had a tough time choosing an agent with a down-to-earth, realistic view of the market who’s able to give valuable and timely advice in line with the rapidly changing conditions - and OneAgency was our lucky and rightful bet. We would like to commend their outside-of-the-box thinking and tailored approach to a client’s marketing needs and budget, listening to client suggestions and concerns. Mike and Wade gave us a detailed explanation of different sale strategies and their uses in different market conditions. We also appreciated their reliability, great communication skills and general helpfulness. And the greatest part? The proposed strategy, despite tough market conditions, worked really well: even when comparing TradeMe views it allowed us to have 2x-3x more than the comparable properties without firm marketing strategies, allowing our house to stand out and be seen by the right group of buyers. Ultimately, not only we achieved our target sale price and found exactly the buyers we were looking for, but also did it in half the time the comparable properties took to sell. Which is why we would highly recommend anyone facing similar challenges to get in touch with Mike and Wade and be ahead of the market!
Mike was great! Very proactive with good timely communication. The team behind him was very efficient too.
Mike was marvelous to work with. He has a good knowledge of the market and guided us through the process of sale. Nothing was too hard and he went above and beyond with organising and helping with sales preparation and presentation .
Mike and Steve provide excellent service and they exude professionalism and positivity. They were both excellent at the viewing and definitely contributed to how welcoming the home was. They have also been very easy to reach and really know what they are doing. Many thanks
Mike made the selling experience remarkedly stress free compared to previous times. It was a fun experience dealing with Mike and his team. They kept us up to date all the time. Would recommend Mike and his team to anyone wanting to sell their house. Cheers Kathy and Ritchie
