Michelle's profile

Michelle's reviews

  4.9  
Michelle has 59 reviewsacross 22 different locations, showing 12.
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Michelle's qualities as told by our client reviews: clear communication.
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Seller review
Calm and positive communication and presentation
11 months ago
Calm and positive communication and presentation

Michelle offered us clear communication, which really helped us to know what the process was up to and ensure we could make any changes recommended to improve our presentation for the home to sell. The open homes were professionally managed, and feedback on both sides was used to improve each open home, this made the process a low stress activity, which after 25+ years in the home was important to me

Seller review
Above and Beyond
11 months ago
Above and Beyond

When I first heard of Michelle, I decided to meet her on a personal basis, not business, as I wanted to assess her as a person before engaging her as an agent. We immediately had a connection, and I instantly felt this was going to be the right fit. Michelle went above and beyond my expectations of an agent. She had our best interests at heart and guided us along the journey. Her staging of the home was superb. Although the final sales price was way below our initial preferred price, this had nothing to do with Michelle as an agent and more as a combined result of market and condition of the house. Over the months, she has become a friend, not just an agent. I would highly recommend Michelle Goncalves as an agent to anyone wanting to sell their home.

Seller review
Better than best
11 months ago
Better than best

I am very happy to review Michelle. Right from the start she went over and above my expectations

Seller review
Professional and reliable
12 months ago
Professional and reliable

Michelle professionalism was consistent. She was always on time for appointments and provided reliable advice. Her reliability was crucial during the house sale and especially during the final stages, ensuring a smooth final transaction.” ”We trusted Michelle because of her excellent reputation in the real estate business, and she did not disappoint. Her reliability and expertise ensured a smooth home-selling process, and we’re beyond grateful for their help.” ”Michelle is a true professional! Her knowledge of market trends and ability to provide clear guidance made her an easy choice. We will refer her to potential customers looking for a trustworthy agent.”

Buyer review
Average Experience
about 1 year ago
Average Experience

The process started well and Michelle was good during the negotiation process. However she lost interest when the offer was accepted. From there on she was least concerned. During the final inspection process she refused to talk about some of the highlighted defects and we didn't like her reply by saying these should have been highlighted in the building report not now. I believe the agent should look after both the vendor and purchaser

Seller review
Excellent Service
about 1 year ago
Excellent Service

I have known Michelle by my neighbour who sold their house through Arizto. We have been researching for an affordable Real Estate agent in Hamilton that doesn’t break the bank. Luckily we found Michelle she delivered beyond expectations we have almost changed our plans totally not to sell but we have received an offer on the 11th hour. The photography and video was very impressive. Whether you are Buying and Selling property when you don’t have much experience, plus getting deal at very affordable or limited budget, talk to Michelle from Arizto.

Seller review
Michelle was friendly, approachable and highly professional during the sale of our property.
about 1 year ago
Michelle was friendly, approachable and highly professional during the sale of our property.

We were very pleased to have chosen Michelle as the Real Estate Agent for the sale of our property. Her two-way communication was clear and displayed good knowledge of current property market. Michelle kept us involved and provided regular updates. She worked hard, provided her expertise and met our expectations. Michelle was open to suggestions and also listened to our needs and recommendations. We would highly recommend Michelle for anyone buying or selling a property.

Seller review
Michelle was very professional, knowledgeable and an excellent communicator.
about 1 year ago
Michelle was very professional, knowledgeable and an excellent communicator.

Having dealt with two previous agents Michelle was far superior in all aspects of selling our house. She was upfront and honest, kept us informed and easy to talk to. She gave good advice. She has a lovely personality and very friendly. We would recommend her to anyone wishing to sell a property. She is not pushy and goes the extra mile to be helpful.

Buyer review
Very communicative and helpful
about 1 year ago
Very communicative and helpful

We were buying this property whilst living in Wellington so it was a rather tricky process and Michelle went above and beyond to ensure we were satisfied with the house and all the chattels etc. before settlement. Even when an issue sprung up after settlement, Michelle was able to help out.

Seller review
Agent that I would highly recommend
about 1 year ago
Agent that I would highly recommend

Michelle was incredibly helpful and professional throughout the entire process of selling my house. Even while I was on holiday for a month, she kept me consistently updated and handled everything seamlessly, so I never had to worry. She’s friendly, responsive, I truly appreciate her dedication and hard work—she’s an excellent agent, and I would highly recommend her to anyone looking to sell their home!

Buyer review
Exceptional services and excellent communication
about 1 year ago
Exceptional services and excellent communication

She is so awesome, from the first day we met she was so helpful with lots of useful information. Such great heart, in assisting us and her wonderful communication through out the process.

Seller review
An excellent journey and result
about 1 year ago
An excellent journey and result

Michelle went the extra mile and she is a great negotiator. She is very experienced and in our situation this was very obvious.

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