We were kept well-informed throughout the process of selling our home and purchasing our new one. The customer service was exceptional, and Melody was very easy to work with.
Melody is down to two factors: taking care of and valuing the customer. She kept us fully informed on the details that go into every touchpoint. She is an amazing agent, as a FHB I didn’t feel the pressure. Melody was very supportive throughout the process.
When I first met Mel I was drawn to her bubbly personality. After assessing our options, we knew we wanted her as our agent. She came out on top so our journey of first home selling began. Mel was great with taking the time to get to know us & guide us through selling our beloved home. She was very patient with our decision making & gave great guidance along the way. Even tho the market was slow, she persevered and found many who made offers. She knew what we wanted and acted on our behalf before presenting the close offers our way. Of course we wanted top $ so there were times when she reminded us of the reality of the market. I suppose selling houses isn't all roses but she kept showing up with her positive vibes & we sold. I'm so greatful to Mel & the pleasant journey we shared. Thanks Mel, we will reach out if we ever sell again.
Melody made the process of buying our first home easy! From the start working with Melody was great, she is friendly, great at communicating and her support has been amazing. She helped explain anything we didn’t understand and made everything stress free!
That was a really fantastic camping she ran. The flyer was excellent and her communication was tops. Great experience Thank you for your help Verena and Hans
I have sold, brought and now sold again with Melody. Being able to just sign on a few dotted lines and then leave it all in her hands makes it so easy. Her honesty, confident and fun personality reflects right throughout the whole process making it so hassle free. 3 in a row now with Melody. Very Highly recommended!
Thank you so much for your help with buying our first home! Your knowledge and expertise made the process smooth and easy to understand for us! Melody your energy and positivity was just amazing and made us feel to comfortable to deal with you. Thank you for always checking in and making sure we were alright
Melody's communication was excellent, and her advice was bang on. The property sold quickly and achieved a great price. Would 100% use Melody and Lugtons again.
From the first time we met Melody at an open home her energy and positivity came bursting through. She offered us an appraisal for our home. We were pleasantly surprised at how quickly this process was undertaken, followed by prompt follow up and then marketing of our property. Throughout the process Melody maintained wonderful contact with us, and if we ever had any questions or queries she was always available to discuss through. Melody helped us achieve our real estate goal of selling our property on a tight turn around in a tough market so we could purchase our dream home. We would not hesitate to work with Melody again.
