Mel's profile

Mel's reviews

  5  
Mel has 41 reviewsacross 10 different locations, showing 12.
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Seller review
Just a great person to work with
4 months ago
Just a great person to work with

We were happy with the way Mel worked with us. She went above and beyond with beautiful staging. Mel was positive throughout the process and she worked hard to follow up with buyers. Mel is professional and personable, so she is just easy to work with.

Buyer review
Helpful, approachable and great communication
5 months ago
Helpful, approachable and great communication

As a first home buyer I found Mel great to work with. She responded promptly to any questions and helped me feel comfortable and supported in what can be a very stressful process.

Buyer review
Very accessible and commited partner. Got things done when we needed it most.
5 months ago
Very accessible and commited partner. Got things done when we needed it most.

We were at a low ebb and needed a compassionate and resourceful advocate. Made things happen for us and had really good advise and guidance. Things were pretty dicey for a while there and her communication and accessibility was fantastic. Helped use through a longest day of our lives!

Seller review
Walks on water !
6 months ago
Walks on water !

We assumed that selling our home would be a daunting stressful experience however, Mel removed that feeling from the moment we met her. Mel is utterly committed and focused but with an ease stress free aura about her Along with a great sense of humour, committed professionalism, strong communication and a fantastic friendly manner it was such an easy process to sell our home Because Mel ensured we had all or boxes ticked before going to Market, we sold well before we expected and all of our expectations were met. We are more than happy to recommend Mel as we feel she walks on water!

Buyer review
Mel Made Our Home Buying Experience Effortless and Enjoyable!
6 months ago
Mel Made Our Home Buying Experience Effortless and Enjoyable!

Mel was absolutely wonderful to deal with throughout the whole process of purchasing our home. Although she was representing the vendors, she made us feel comfortable, supported, and well informed every step of the way. She was always friendly, honest, and incredibly accommodating when we needed private viewings. Her communication was excellent — always quick to respond to emails, texts, and phone calls. There was never any pressure, and her genuine care and trustworthy nature really stood out. Mel did an amazing job for her clients and helped make the process of buying our beautiful family home such a positive experience for our family. We are truly grateful and highly recommend her to anyone buying or selling a home.

Seller review
Mel went the extra mile to get us the sale.
6 months ago
Mel went the extra mile to get us the sale.

Mel was very Professional, her communication was amazing, always kept us well informed throughout the whole Sale process. Mel has such a friendly caring personality. We would definitely recommend Mel to anyone looking at selling their home.

Buyer review
Amazing experience
6 months ago
Amazing experience

Mel was absolutely amazing. I really appreciated how available she was, even in the evenings. I never had to check the time before calling or texting her. Since I’m usually very busy during the day, her flexibility and willingness to accommodate my schedule meant a lot. I would highly recommend both her and the company.

Seller review
Supportive, encouraging and very helpful.
6 months ago
Supportive, encouraging and very helpful.

Mel has kept me up to date with everything going on in the sale of my house. Nothing was a problem for her. Very realistic and reliable. Does what she says she's going to do. So glad I went with her as my agent.

Seller review
Kept us updated on progress along the way, we’re quick to touch base when contacted.
6 months ago
Kept us updated on progress along the way, we’re quick to touch base when contacted.

Asked for an appraisal with a view to listing, agent came round that day. Contacted us a few days later to go over appraisal. We reviewed and contacted agent, who turned up later to sign us up. Photos were booked and listing organised. Went on the market Saturday and open home the next day, with heaps of viewers. We were kept updated on progress via the link to Rex. On deadline day we met the agent in the office to go over offers. The offer we accepted was within the range of the appraisal. Thank you Mel and Leah

Seller review
Super efficient and easy to work with.
6 months ago
Super efficient and easy to work with.

We chose Mel to help us sell our house because we knew how efficient and reliable she is. Mel has excellent knowledge of the market and was professional every step of the way. Throughout the negotiation process, she guided us carefully and helped us reach an outcome that we were truly satisfied with as sellers — which is such an important factor. Even while she was on holiday, Mel stayed in contact with us and ensured everything continued to run smoothly, with no details overlooked. We highly recommend Mel Troy to anyone looking to sell their home. She is dedicated, knowledgeable, and truly committed to achieving the best possible result for her clients.

Seller review
Outstanding commitment to clients
7 months ago
Outstanding commitment to clients

We were so pleased with Mel’s attention to our house sale. She was so thorough in her marketing and follow up. We appreciated her lovely personality and professionalism. Highly recommend.

Buyer review
Buy Sell and Buy again with Mel
7 months ago
Buy Sell and Buy again with Mel

We have bought and sold all our properties in Wellington with Mel, for no other reason than she is the best in the region. Her communication, attention to detail, knowledge and expertise has made every step much easier. Living out of town both selling and buying Mel went above and beyond to support us through the selling and buying process every time. She’s also got a bloody great sence of humor which helps in keeping the stress out of moving! Thanks again Mel… we won’t be needing you again for a few years ☺️

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