If you are selling or buying in the Queenstown area you owe it to yourself to contact Mel. We switched to Mel after another agent/agency was getting us nowhere. We couldn't be happier with the result. Mel was fantastic to work with. She was an absolute pleasure do deal with throughout. Mel was so easy to communicate with. She was always quick to respond and always kept us up-to-date and in the loop. Mel made everything feel straightforward and stress-free, and handled all the details smoothly. I can't recommend Mel highly enough as an amazing real estate agent who’s both professional and great to deal with.

She has great market knowledge and how to get me the best deal. she’s an amazing person who communicated perfectly

I can’t express enough how grateful I am for the incredible experience of working with Mel Carter on the sale of five properties in Queenstown. From day one, it felt like working with another version of myself—someone who is driven, committed, and relentless in achieving results. Mel made the entire process so easy and stress-free. Whenever challenges came up, she didn’t just find solutions—she used her network, worked tirelessly, and always came back to me with good news. Her knowledge of the market is outstanding, and her ability to predict strategic moves to maximize sales is truly impressive. What stood out most was her dedication and determination. She does everything it takes to get the job done, and she does it with professionalism and positivity. I’m super grateful for her hard work and the results she delivered. Mel is more than an agent—she’s a trusted partner who goes above and beyond every single time. Highly recommended!

We had such a great experience buying our house with Mel. She was very helpful, easy to talk to, and always kept us updated. We really appreciate everything she did for us.

Mel was amazing at helping my partner and I buy our first home together, she really helped us understand the process and guiding us along the way

They were always approachable, quick to respond, and made the whole process much easier for us. Everything was explained clearly, and they went out of their way to keep us updated at every step. Really appreciated the friendly and professional service — highly recommend!

We had an absolutely fantastic experience working with Mel Carter. We were Australian buyers who were not familiar with how things worked in NZ and really needed someone who could guide us. From the very beginning, she was professional, knowledgeable, and incredibly responsive. As buyers, you accept that the agent will be working for the owners, but Mel went above and beyond to help get us across the line, ensuring that the both us and the owners were comfortable with the price and terms. Mel was always available to answer our seemingly endless questions and was always friendly in doing so. We couldn’t be happier with our experience and would recommend Mel to anyone looking to buy a home. You’ll be in excellent hands.

We recently purchased our home through Mel and had a fantastic experience. She was professional, approachable, and kept us well informed throughout the entire process, which made everything run smoothly. Mel’s knowledge and genuine care made us feel really supported, and we’re so grateful for her guidance. We would gladly recommend her to anyone looking to buy or sell.

Working with Mel was a blessing experience for me. Since the first day to the end, Mel was absolutely professional and really nice. She was answering my questions quickly and always try to find the best solutions for me. Working with someone who knows the market is a must and I could definitely feel this with Mel. I have been working with Harcourts Agency for more than 30 years and Mel is a true member of this successful agency.