starstarstarstarstar over 4 years ago
I have had excellent and reliable support from Mark Hardcastle
53 Pomona Rd 15th January 2022
Ruby Bay, RD1 Upper Moutere 7173
Mark Hardcastle
Tall Poppy Real Estate
Tasman NZ
Hi Mark,
You have been a brilliant real estate agent for me. And, with confidence, I have recommended you to others planning to sell.
During the whole sale process I found you to be diligent, utterly reliable, always pleasant and constantly available. You clearly and patiently explained the new rules now req uired of agents, including the Anti-Money Laundering clause, imposed by government, which I found extreme given that we ordinary householders clearly aren’t in this secretive tax evasion game.
I became aware of the time you took to keep all parties who showed interest in purchasing this property well informed and kept me up to date with progress.
I thank you for your professional care and attention to detail. All my requests were responded to quickly and always pleasantly, even when I was a bit demanding.
And on several occasions you did more than you were required to do - for example you met the potential buyers in Auckland lawyer’s sudden demand, on the 16th December, to have yet another building inspector’s report, close to the Christmas break - and just half a day before their unconditional agreement for sale was expected to be confirmed. You spent hours at this very late stage to find an inspector willing and able to come - and, of course, immensely helped us all.
That you are well grounded in the business and have many years of experience, along with high moral integrity, was very important to me, as I relied on you so much during this sale process.
I think you know already just how grateful I am to have had you as my real estate agent.
Yours sincerely,
(Liz Griffiths)