Our experience was simply the BEST. With his knowledge and professionalism Malo considered and presented what would be 'best' in our situation. He was respectful of our opinion of 'best' and after hosting our first open homes was able to get us the 'best' result in the sale of our home. Our property had only just gone live on Thursday and one week later we were sold. Malo was committed, demonstrating both time and energy to ensure our home was sold and to support us with the opportunity for a new beginning. Malo was relatable, has a great sense of humour and very deliberate with his communications which made the entire process less daunting and we learnt so much. As this was our first home there was so much sentimental value placed on the memories of people, Malo showed us respect and patience, our conversations were not just directed about the sale, but he allowed us to share our memories with him, to show him what the house meant to us, what the neighbourhood meant to us and to acknowledge the Pacific concept of 'it takes a village' because our home had been our village. If we were to go through the selling process again we would definitely be ringing Malo back. If you want the BEST, Malo certainly delivers. Meitaki ma'ata, Meitaki korereka

We could not have been happier with the high standard of work Malo put in from start to finsh to sell our property. The whole process was such a positive experience from start to finish. Malo is extremely personable and genuinely cares for his clients and worked above beyond to reach the best outcome for us, he is experienced in the market, his professionalism and attention to detail is outstanding! We couldn't be more happy with the outcome and the process Malo provided.

Having attended multiple property auctions in the past, I’ve often found the environment quite daunting and not particularly buyer-friendly. It’s clear that most sales agents are there to represent the seller—understandably so, since that’s who pays their commission—but it can leave buyers feeling like an afterthought in the process. My experience with Malo was completely different. From our very first interaction, Malo stood out. He was genuinely considerate of my budget and expectations, and it was clear he wasn’t just another agent chasing the highest sale price. He listened, communicated clearly, and came across as sincere—something I rarely say about real estate professionals. Malo struck a great balance between professionalism and fairness. While he naturally had to meet the seller’s expectations, I never once felt like he was pushing me or trying to extract the maximum dollar. Instead, he helped guide me through the process in a calm, respectful way. I chose to bid over the phone during the auction, and Malo made the entire experience smooth and stress-free. He was composed, clear, and never once gave me the impression of bias—either towards me or the seller. That kind of integrity is rare in this industry. Whether you're buying or selling, I would highly recommend Malo. He brings a level of professionalism and authenticity that’s hard to come by.

Good communication skills Support hundreds percent Explain everything well in both languages Great service from the start until we move in our new home. Loving and caring for the need of people.

Malo had been very helpful from the very beginning when we were trying to look for a house. He has been very good in assisting, helping and most importantly showing up to house viewing and explaining everything that we might be in doubt with. I highly recommend Malo as an agent to help u look for your first home of purchase, I can certainly vouch as the best agent. fluent in English and also in Samoa. You are the BEST MR. MALO TUILOMA.

Malo and Bob were friendly, respectful and professionally efficient in selling our property. They took the stress & anxiety away from us.From the first meeting to the auction. Both gentlemen made us at ease and truly trusted in them. The bonus for us is how culturally aware and sensitive Bob & Malo were. I would personally and definitely recommend Malo and Bob to future sellers.

Our experience with Malo Tuiloma as our real estate agent was nothing short of outstanding. From the very beginning, Malo was incredibly patient and professional as he guided us through what turned out to be a lengthy process. His transparency and clear communication made all the difference, especially since he was fluent in both English and Samoan, making us feel truly understood. What stood out most was Malo's genuine care for his clients. It’s evident that family means a lot to him, and that deep sense of care translated into the way he treated us throughout the journey. He always made time for us, no matter how busy, and took the extra effort to ensure we were comfortable and confident with each step. Malo’s professionalism, combined with his warmth and reliability, made this entire process smoother than we could have ever imagined. We are beyond grateful for his dedication and would highly recommend him to anyone looking for a trustworthy and knowledgeable real estate agent. Thank you, Malo, for helping us find our home!

We had the privilege of working with Malo when we sold our property. Malo was very friendly and professional. He genuinely cared about our needs and always willing to answer all the questions we had. He was approachable with a huge smile on his face. We would really recommend him to anyone who is looking for an agent. This guy knows what he doing and would do the extra miles.

In our Samoan culture, tautua—serving others—is at the heart of everything we do. It’s about giving wholeheartedly, putting others first, and serving with integrity. Malo truly embodied this in everything he did for us. He didn’t just help us buy a house, he served us with respect, care, and genuine concern for our needs. The way he went above and beyond to ensure we found the right home and guided us every step of the way showed the true spirit of tautua. And we are incredibly thankful for that. This journey has been a long and challenging 6 months. There were times when we felt like giving up, but through it all, Malo gave us hope. He constantly reassured us that the right home was out there for us, and that belief made all the difference. Malo, we honestly can’t thank you enough. Throughout the entire process, you never rushed us, never made us feel pressured, and always treated us like family. You’ve helped us reach such a big milestone, and your dedication means so much to us. We’re so grateful to have had you by our side, and we can’t recommend you enough.

As a first home buyer, it was all overwhelming, however through our Christian faith I was blessed to be introduced to Malo Tuiloma, from house viewings to finding my first home and going unconditional, Malo’s communication and professionalism is one that is hard to come by nowadays. Thank you again Malo.

Malō is an exceptional real estate agent. His dedication to understanding our families unique needs sets him apart. He genuinely cared about helping us find our forever home, providing honest insights and guidance every step of the way. His transparency in the process ensured we we’re always informed, making what can be a such stressful experience much smoother. With Malō, you’ll feel confident and supported throughout your journey to homeownership. Fa’afetai Lava Malō, mo lou tautua mataina

Malo was truly exceptional in his role. His impeccable skills, especially in soft communication, allowed him to build strong relationships with everyone involved. He organized and assisted on our behalf with remarkable attention to detail, always prioritizing our best interests. Malo took the time to understand our needs, ensuring we felt heard and valued throughout the process. He maintained a high standard of organization, guiding us every step of the way and ensuring we comprehended everything clearly. His ability to relate to us made a significant difference, and we couldn't have asked for a better agent. Fa'afetai tele lava Malo!