Lydia was incredibly good at communicating throughout the home buying process and took all the work out of it for me. She promptly answered calls and emails, keeping me informed about every development. On the auction day also, she provided genuine care and support through the process whilst making it fun also.
Lydia was nothing short of fantastic to deal with through the whole process. Being that I was in Australia and not able to regularly attend the property, Lydia went above and beyond to ensure the property was presented in the best possible way for the sale with regular meetings with trades and maintenance people in her time. Her communication was outstanding in constantly keeping me informed on how the campaign was progressing. I can't thank Lydia enough for her efforts through the whole campaign and believe she went above and beyond what I would expect of any agent. It was no surprise that due to Lydia's commitment that on auction day the property well exceeded our reserve price and I couldn't have been happier with the result. Again, thanks to Lydia for all her hard work.
Lydia took time to understand our requirements and alerted us promptly to a property that suited. She kept in touch with us throughout the offer process to its acceptance. Very professional and friendly. Highly recommend.
Lydia Bertram Review: From the beginning, Lydia has been exceptional in her service and her ability to connect with us (the customer). At every step of the purchase, she has been clear & concise & professional, both with us & also with our legal advisers. Most people may be weary of RE agents, however, in Lydia, we have now found someone we cam trust & indeed if we should purchase any further properties in QT, we will not hesitate to contact her. Thanks again Lydia, take care
Lydia has been great to deal with. Lydia has been trying hard to find me a property and always kept me updated of what was happening in Queenstown. We finally managed to secure a property. Thank you so much for al your Lydia!
From the very beginning, she was very personable, professional and clearly knowledgeable about the market. Being as green as we were, it was great having someone lead us through the process step by step. She always went above and beyond, and kept us up to date every step of the way. I couldn't think of a better person to have on your side.
Lydia was excellent to deal with; she is very genuine and wants the best outcome for her clients. Over numerous years I have purchased multiple properties with a wide range of experiences, and this was one of the best. Lydia made my first overseas property purchase smooth and drama-free. I have been impressed by her professionalism and courtesy throughout our dealings. Lydia has a refreshing, open approach; her communications were excellent, and she was always contactable with each step of buying. I am delighted with the outcome and encourage you to let Lydia help you buy your dream Queenstown property.
I was very happy with the sale of my unit in Qstwn by Lydia/Jason. I am an absentee owner not living in the Central Otago town. Lydia/Jason with professional backing by Harcourts gave a detailed list of what the options to sell my unit were and benefits/suggestions of what might suit my particular unit with a timeframe. I went with their suggestion of an auction which ultimately led to me selling the property. Not having been through an auction before they kept me appraised of next steps and outcomes. All this was backed up by a detailed listing of people viewing my unit on Open home days/enquiry phone calls and web interest. I was very happy with the level of contact/ professionalism and help they provided.
