Luke's market knowledge and communication was second to none. He worked very hard to achieve a sale in a challenging sales environment and came up with creative solutions when issues arose with the sales chain.
Luke delivered a fantastic result for us at 21A Shaw Street, even with the challenges of the current market. He is incredibly personable, making the whole process stress-free and straightforward. His communication skills kept us in the loop at all times, and his strong negotiation tactics ensured we walked away with a great outcome. I very highly recommend Luke to anyone looking for a reliable, results driven and skilled real estate agent!
Selling in a challenging market wasn't easy, but from day one, Luke had a clear strategy and the confidence to back it up. The level of interest he generated was incredible. Our open homes were buzzing, with crowds through every weekend. Looking back I can see just how tough the market was at the time, and how well Luke performed in those conditions. What I appreciated most was that he never sugar-coated the reality of the market or told me what I wanted to hear. He was professional, proactive and kept me informed throughout the entire process. Most importantly, he worked incredibly hard to attract buyers and create every opportunity for a strong result. With the benefit of hindsight, I genuinely believe we achieved the best outcome available in the market at the time. Selling a home is an emotional process and I have a real appreciation for the effort, expertise and commitment Luke brought to the campaign. I wouldn't hesitate to recommend him to anyone looking to sell their home.
I came across Luke when he sold a house similar to mine a couple of door down earlier in the year. I should perhaps have been concerned when during the appraisal and listing process he claimed that the buyer paid his commission, about $50k. He also tried to get an extra $6k for marketing, without mentioning that it was not compulsory for the sale to proceed. One of my main stipulations for the listing is that there had to be two people from the agency at any open home as there were a significant number of firearms stored at the address, he confirmed this would be done. My security cameras show that there was only one person on site for more than 50% of the open homes. The property was in good condition except for an appliance that did not work and although not specifically mentioned in the chattels Luke was aware that it was not functioning. Once the sale was complete the seller with held about $4k for the replacement of the appliance. It turns out that Luke had not told anyone that it was not working so they all assumed it was. Additionally this confusion could have been prevented had Luke been far more aware of the conditions in a standard sale and purchase contract and had taken steps to ensure it was completed correctly in the first instance. It would be fair to say that Luke is not detail oriented. During the price negotiation I had to endure the normal trying to talk me down to a price, he was obviously just looking for a pay day. Once the sale was complete both mu solicitor and myself approached him for payment of the $4k as it was his inaction that was directly attributable to the with hold. He just did not reply to any communication. The good part of the experience is that Ray White Wynyard Quarter became involved and they ended up paying the $4k. I look at the amount of money these agents make and expect a professional service, on this transaction that simply did not happen. Don't know if he left RW or was pushed.
I couldn't speak highly enough of Luke approach to our sale, market knowledge and above all energy.
Luke quickly performed his agency skills into finding the right buyer for Treetops. Negotiations went through in a matter of days and nerves were calmed. Excellent home with all the potential buyers enjoying the character and location of a prized property.
Luke is a very active energetic sales person who is extremely professional. We experienced some very challenging times as the market had rather extreme fluctuations. Luke has a very strong team behind him - their professionalism as a group was very reassuring to me I highly recommend Luke and his team to work with you throughout a dynamic time Finally - thank you Luke regards Kathryn Wills
After a challenging past real estate experience, I approached this journey with caution and a fair bit of anxiety. From our first interaction, Luke stood out for his calm confidence, genuine care, and unwavering professionalism. He brought exactly the right mix of positivity and realism, which is no easy feat in a tough market. Luke’s persistence and tenacity never wavered. Where others may have backed off, he kept showing up—strategic, focused, and always with a plan. He worked hard behind the scenes, yet never overwhelmed me with unnecessary detail. He struck the perfect balance between keeping me informed and protecting my peace of mind—something I truly valued as a highly strung client with a few battle scars from past experiences. What really sets Luke apart is his emotional intelligence. He read the room, adjusted his communication to suit my style, and never lost sight of the human side of the transaction. I always felt heard, supported, and genuinely cared for—not just as a client, but as a person. Luke managed my expectations thoughtfully and respectfully, never overpromising but consistently delivering. His integrity, patience, and quiet determination made this process smoother than I ever expected. I trusted his advice completely and felt confident that he always had my best interests at heart. If you’re looking for an agent who will go the distance, communicate with clarity and empathy, and keep you grounded throughout the ups and downs, I couldn’t recommend Luke more highly. He’s not just a great real estate agent—he’s a true professional and a steady hand when you need it most.
Luke Crockford was easy to deal with, always positive, and helped get our property sold in a subdued market. Luke was always happy to meet and talk through his strategy for selling our place and we always felt informed about what was happening. After our property didn’t meet reserve at the auction, Luke secured an offer which we were really happy with. Luke worked really hard through the marketing and sale of our property. It was a tricky time for the market, with many places not selling, but Luke made every effort to get our place sold - and succeeded ⭐️ Luke knows the local market well, and we’d recommend him without hesitation if you’re wanting to buy or sell a property.
We recently purchased one of Lukes listings after a 6 month period of looking. We'd seen a couple of Lukes listings and always found him to be open, chatty and engaging with the buyers but maintaining a high level of professionalism. During the buying process of Farrar Street Luke was easy to reach out to, quick with information and was more than accommodating when arranging visits and inspections. We have experienced many agents in a number of suburbs, east and west, and Luke would stand out against many that put in no effort, don't engage with buyers and expect properties to sell themselves. We pulled out of the buying process 3 days before the auction but Luke showed determination, creativity and commitment to the vendors by doing something a little creative that got us back into the process. If it wasn't for that little bit of creative genius, we would not have showed up to the auction and purchased a house we love. The video message he sent was not only brilliant in the timing, but it was based off some of the things we loved during the open homes showing he knew how to get us "back in the game". I wouldn't hesitate to recommend Luke as an honest agent to buy from, and I am sure the vendors would have been pleased they had Luke selling. I would certainly be calling Luke if we were to sell our new home, his understanding of the local market and his creativity in the sales process would give me confidence of achieving a great outcome.
Luke is incredibly hard working, leaves no stone unturned and throws a huge amount of energy and enthusiasm to the sales campaign to ensure great results. He has a unique and edgy approach to selling and marketing property for sale which does work.
We had a fantastic experience working with Luke during the sale of our house. From start to finish, he demonstrated a can-do attitude and a strong work ethic. His communication was clear and consistent, keeping us well-informed throughout the campaign. He really hustled to ensure we achieved the best possible result at auction. We’re grateful for his dedication and professionalism, and we highly recommend him to anyone looking to sell their home.
