Lucy's profile

Lucy's reviews

  4.9  
Lucy has 30 reviewsacross 5 different locations, showing 12.
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Lucy's qualities as told by our client reviews: friendly, well-prepared, local expert, clear communication.
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Seller review
Heidi and Lucy make a fantastic team and made the whole process smooth and stress free. Thank you!!!
8 days ago
Heidi and Lucy make a fantastic team and made the whole process smooth and stress free. Thank you!!!

I have found Heidi and Lucy very professional with the whole process of sale. Their communication was excellent, photographer was great and captured essence of my home. They kept me well informed of open homes and what was happening. They had also sold 2 neighbouring properties recently, which was a big plus for me, knowing the area. I would highly recommend them to future sellers. Thank you!!!

Seller review
Brilliant superstars 💗
13 days ago
Brilliant superstars 💗

Great open honest fast communication, they helped us through every step even purchasing our new home they answered all my questions even if they were silly ! When they came around they were like a part of the family . Just brilliant, fast and easy and brilliant communication. Cannot recommend them enough ! Thanks so much team heidi and lucy !

Seller review
Excellent communicators & easy to engage with
15 days ago
Excellent communicators & easy to engage with

Working with Lucy and Heidi was an absolute pleasure. They make a fantastic team—exceptionally communicative, easy to get along with, and always quick to respond. They were consistently punctual, kept their messaging clear and direct throughout the process, and made the entire experience seamless. I’d highly recommend them to anyone looking for a reliable, professional team

Buyer review
A True Credit to the Industry – Heidi & Lucy
28 days ago
A True Credit to the Industry – Heidi & Lucy

Heidi and Lucy were absolutely incredible in helping us purchase our home. From our very first interaction, we felt completely at ease with them. They were honest, upfront and transparent throughout the entire process. There was never any beating around the bush or pressure to make a decision. Instead, we always felt informed, supported and, most importantly, like they were genuinely in our corner. What made Heidi and Lucy so special was how much they genuinely cared. We never felt like just another transaction. They were truly rooting for us and always had our best interests at heart. They celebrated the wins with us, reassured us through the stressful moments and were genuinely invested in helping us achieve our goal. It felt like they were just as excited as we were when everything started coming together. Their communication was exceptional. They kept us informed every step of the way, were always happy to answer our questions and made us feel like we could pick up the phone and call whenever we needed to. Nothing was ever too much trouble. They have such a rare balance of being friendly, casual and incredibly easy to talk to, while also being extremely professional, knowledgeable and genuine. Their positive energy made what could have been a stressful experience feel exciting and enjoyable. Looking back, we genuinely couldn’t have asked for better people to guide us through such a huge milestone. They didn’t just help us buy a house — they helped us find our home, and we will always be grateful for that. If you’re looking for agents who are honest, genuine, supportive and truly care about their clients, we couldn’t recommend Heidi and Lucy highly enough. They are an absolute credit to the industry!

Seller review
Professional and Fun!
28 days ago
Professional and Fun!

Lucy and Heidi were great to work with on our recent house sale. They were pragmatic, helpful and fun! They helped make a stressful process easy and I recommend them to anyone thinking of selling their home.

Buyer review
Incredibly helpful and supportive
about 1 month ago
Incredibly helpful and supportive

Throughout the whole process of buying our first house Heidi helped us along every step of the way. She was professional, kind and patient, answering any questions we had. It led to a much smoother and enjoyable process in comparison to other times.

Buyer review
Great and easy to deal with
2 months ago
Great and easy to deal with

Heidi is so friendly and very helpful. Was available to answer questions and get the correct information for us when needed. She made the whole buying experience easy to follow and easy to understand. A massive knoledge base she has and gave us information that we didnt even think off. Love her work and very valuable to the community.

Seller review
Excellent service
3 months ago
Excellent service

I had an excellent experience selling my home with Heidi and Lucy. From the very beginning, they were both professional, honest, and incredibly easy to get along with. They kept me informed throughout the entire process, was always available to answer my questions, and made what could have been a stressful experience feel straightforward and manageable. There communication was outstanding, and I always felt that they had my best interests at heart. I really appreciated the effort they put into selling my home to achieve the best possible outcome for me. I wouldn't hesitate to recommend Heidi and Lucy to anyone looking to sell a home. Thank you again for all your hard work and dedication—I truly appreciate everything you did.

Buyer review
Fast Sale Great Value
3 months ago
Fast Sale Great Value

Fast sale and great value I would recommend them to anyone Only downside was the sold sign was taken down before we moved in so we didn’t get the opportunity to keep it or take a photo with it- this is the only reason o didn’t give 5 stars

Seller review
An awesome duo to deal with.
3 months ago
An awesome duo to deal with.

Heidi and Lucy excell in there marketplace knowledge and work well together as a team. Their level of professionalism is outstanding and makes for pleasant easy communications and dealings.

Seller review
Authentic, professional agents delivering outstanding results with genuine care
3 months ago
Authentic, professional agents delivering outstanding results with genuine care

Contacting Heidi and Lucy was one of the best decisions I made when it came to selling my property. From the outset, I appreciated their caring, authentic approach and their ability to cut through the noise and focus on what really mattered. They provided sound, honest advice and guided me through every decision without ever telling me what to do. Instead, they presented clear options, explained potential outcomes, and empowered me to make informed choices that ultimately led to the best result. Heidi and Lucy are exceptional communicators who consistently went above and beyond my expectations. Their professionalism, market knowledge, and interpersonal skills are second to none. They are approachable, trustworthy, and genuinely invested in achieving the best outcome for their clients. What could have been a highly stressful and daunting process was made seamless and straightforward through their expertise, support, and dedication. I cannot recommend them highly enough to anyone looking for authentic, results-driven real estate professionals.

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