Lucy's profile

Lucy's reviews

  4.9  
Lucy has 24 reviewsacross 5 different locations, showing 12.
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Lucy's qualities as told by our client reviews: well-prepared, local expert, clear communication.
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Buyer review
Great and easy to deal with
22 days ago
Great and easy to deal with

Heidi is so friendly and very helpful. Was available to answer questions and get the correct information for us when needed. She made the whole buying experience easy to follow and easy to understand. A massive knoledge base she has and gave us information that we didnt even think off. Love her work and very valuable to the community.

Seller review
Excellent service
about 1 month ago
Excellent service

I had an excellent experience selling my home with Heidi and Lucy. From the very beginning, they were both professional, honest, and incredibly easy to get along with. They kept me informed throughout the entire process, was always available to answer my questions, and made what could have been a stressful experience feel straightforward and manageable. There communication was outstanding, and I always felt that they had my best interests at heart. I really appreciated the effort they put into selling my home to achieve the best possible outcome for me. I wouldn't hesitate to recommend Heidi and Lucy to anyone looking to sell a home. Thank you again for all your hard work and dedication—I truly appreciate everything you did.

Buyer review
Fast Sale Great Value
about 1 month ago
Fast Sale Great Value

Fast sale and great value I would recommend them to anyone Only downside was the sold sign was taken down before we moved in so we didn’t get the opportunity to keep it or take a photo with it- this is the only reason o didn’t give 5 stars

Seller review
An awesome duo to deal with.
about 1 month ago
An awesome duo to deal with.

Heidi and Lucy excell in there marketplace knowledge and work well together as a team. Their level of professionalism is outstanding and makes for pleasant easy communications and dealings.

Seller review
Authentic, professional agents delivering outstanding results with genuine care
about 1 month ago
Authentic, professional agents delivering outstanding results with genuine care

Contacting Heidi and Lucy was one of the best decisions I made when it came to selling my property. From the outset, I appreciated their caring, authentic approach and their ability to cut through the noise and focus on what really mattered. They provided sound, honest advice and guided me through every decision without ever telling me what to do. Instead, they presented clear options, explained potential outcomes, and empowered me to make informed choices that ultimately led to the best result. Heidi and Lucy are exceptional communicators who consistently went above and beyond my expectations. Their professionalism, market knowledge, and interpersonal skills are second to none. They are approachable, trustworthy, and genuinely invested in achieving the best outcome for their clients. What could have been a highly stressful and daunting process was made seamless and straightforward through their expertise, support, and dedication. I cannot recommend them highly enough to anyone looking for authentic, results-driven real estate professionals.

Seller review
Much Aroha for Team H & L
4 months ago
Much Aroha for Team H & L

We really appreciated Heidi and Lucy's collaboration throughout the entire process and admire their ability in building connections with buyers on our behalf. Our home was on the market when we moved regions and it was quite the relief to have Heidi and Lucy keeping an eye on it for us. On a personal note Heidi, we thank you for your part in the community. Your investment financially and time-wise in the Bulls Rugby Club and Community Center provided us with many extracurricular activities for our foster son to learn vital skills, find friendship and community in ways he had not experienced before. You shaped that little boys life without knowing it and made his time in care that little bit more fun. Lucy, we thank you for being so hands on throughout the entire process and being Heidi's right hand woman for we know she couldn't do all the above without you! We see such a bright future for you and have loved witnessing some of your first year as the official Heidi Lucy Team. Your sweet joy lights up any room! Keep being you! And to both, thank you for your joy in a really tough few months. You amaze me with your ability to be both more than full time agents while being hands on loving mums. We selected Heidi and Lucy based on not only sales stats but their ability to sell homes at asking price and they delivered. If I was to add any constructive criticism I could only say don't be afraid to seek clarification on what vendors need or are attempting to communicate as it may reduce any minor confusions but other than this minor detail of being human/growing/always learning... wonderful work gals. You'll be seeing us around again soon and we look forward to seeing your smiling friendly faces. Advice to vendors/what we learnt from the gals, the perfect buyer made for your home is always going to find your listing in perfect timing/when you are truly ready, seek to learn the process, no question is too silly and dress your home in it's best. Arohanui, The L's

Buyer review
Great communication
4 months ago
Great communication

Heidi and Lucy had great communication skills, and any questions I had they had all the answers I needed or quickly sourced them for me. They made the whole process run so smoothly and efficiently.

Buyer review
High recommend
4 months ago
High recommend

We’re proud to say we made it happen and secured our home and having the right agents alongside us made all the difference. Their communication, guidance, and professionalism throughout the process were spot on. Everything was handled smoothly and efficiently, and we always felt well supported. Would definitely recommend.

Buyer review
Lucy was great and made everything easy
4 months ago
Lucy was great and made everything easy

Lucy accommodated our requests for viewing and information promptly and in a friendly manner. The negations with the existing home owner were handled respectfully and the end result is one we are happy with. Thanks Lucy.

Buyer review
Very professional and accommodating both of them.
4 months ago
Very professional and accommodating both of them.

They are helping us throughout the whole process with detail and accurate, the explanation is full of knowledge step by steps I really satisfied what the outcome from the beginning to the end I highly recommended for the job well done, appreciate that we met them. Cheers

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