Lauren, Lucy and Gary were all amazing in the purchasing of our first home. They are knowledgeable, professional and really warm people. Definitely go to them - they’re stars!

Communication was excellent, and we consistently felt well looked after. Their approach was very personable and genuine, and it always felt like they had our best interests at heart. Their professionalism, responsiveness, and sound advice made what can often be a stressful process feel much easier and even enjoyable. We can’t recommend Team Douglas highly enough. Whether you’re buying or selling, they are a fantastic team — professional, knowledgeable, and most importantly, genuinely great people to work with.

Lauren, Gary and Lucy were great to deal with. Good, clear communication and easy to deal with. As we were first-time home buyers, they guided us through the process and had regular check-ins.

We had a great experience selling our home with Lucy and Gary and would have no hesitation recommending then to anyone else. They both went the extra mile kept us informed of market trends and sold out house within a quick time. We are very appreciative of all there help and professionalism

All three members of the team showed professionalism whilst also being kind and caring -to both us, the buyers, and the home owner. True locals to the area.

Overall selling was a new experience for me and both Lucy, and Gary were extremely helpful in all facets of selling a house. It was greatly appreciated. They went out of their way to help me. They made life easily manageable. Especially Gary going the extra mile with doing odd jobs for me. They were easily approachable and showed a lot of concern. It was a pleasure to work with them.

Gary, Lucy and Lauren went above and beyond to sell our house and help us find our new home. Their combined expertise meant that any questions we had were met with knowledgeable and thoughtful answers. Throughout the process, we truly felt they had our best interests at heart, always guiding us in the right direction. Their dedication and professionalism made a difficult journey much easier. Highly recommend!

I was very pleased with the excellent service I received from Gary and Lucy. They kept in touch regularly with easy to read reports and also phone calls regarding my property, and their advice was sound. I would highly recommend them .

It was a real pleasure working with Gary, Lucy and Lauren when we sold and purchased a home through them. They carried sound knowledge of the estate market/field and were very professional in their interpersonal approach. They were always willing to answer/respond to our requests or queries. As a bonus, everything came with a smile.

Lucy and Gary were fabulous. They worked tirelessly to sell our house. They knew the market and our area so very well. They where both a delight to deal with and were so professional which made everything so easy. We highly recommend them and thank them so very much for all their hard work. Many thanks Susan and Gary

So kind and caring to my Mum. They know their patch so well ! Thanks guys !

We would highly and unreservedly recommend Lucy and Gary as Albany Real Estate agents. We found them very friendly, caring, down-to-earth, straight-up honest, professional, effective, and efficient. They are extremely knowledgeable of our local area, where they have operated for over 20 years. From our experience as well as other reviews, it appears that “going above and beyond” is the norm for them. Most importantly, we trust them 100% to do the right thing - and to do it right! Thank you, Lucy and Gary, it’s been an absolute pleasure!