Lorraine's profile

Lorraine's reviews

  5  
Lorraine has 47 reviewsacross 16 different locations, showing 12.
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Lorraine's qualities as told by our client reviews: dedicated, responsive, friendly, supportive, reliable, clear communication, local expert.
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Seller review
Personable,Helpful, Strong and Successful.
about 3 years ago
Personable,Helpful, Strong and Successful.

In a difficult market for venders, Lorraine calmly persevered with attention to detail, tenacity, a clear understanding of realestate knowledge, allowing us confidence and reassurance that a successful result would materialise. Tricky and unusual situations that arose in the process requiring careful and subtle handling of two apposing forces was handled very well. With time diminishing in an impatient world Lorraine's extensive experience of past situations, understanding in psychology, and general stresses inflicting both purchaser and vendor showed through and a mutual trust evolved. We were very grateful to have Lorraine supporting us. In hind sight the result is what counts and we are sincerely thankful to Lorraine.

Seller review
Lorraine is an experienced agent, has a great sense of humour and always positive we would sell!
about 3 years ago
Lorraine is an experienced agent, has a great sense of humour and always positive we would sell!

Graeme and I really enjoyed Lorraine's perseverance to sell our uniquely different home in what is currently a very difficult market to sell in. We have lived in our home ever since we got married 30 years ago and spent many years renovating our home to create a place for our family and friends to enjoy and we thought we would never leave. It is only because now that the children have all left home and we are looking to do different things as we head into our retirement we have decided to move out of the Area. It took a lot of courage for us to sell our loved family home but knew it was time to make a change. Lorraine knew how much we loved our home and that it was going to be heart wrenching for us to sell. She always made us feel that our home would be loved by someone else as much as we loved it including our spiral staircase which I will miss!! Lorraine and I had many laughs over our staircase but it is just one of the many unique features of our home. Our children loved our home so much that when we went to sell we had to check in with them that they were okay about that! Lorraine was there every weekend to show people through our home and always took the time to chat about what we had been doing during the week and would ask us about our family. As the months dragged on and we thought we would miss out on our next dream home she was always positive with us that everything would work out and it did. She always went the extra mile and when we went overseas for a month she called our neighbour to help her look for our family cat who is over 17 years and had gone missing. We knew that when we were a long way away our house and family pets including our sheep were in safe hands!! We are thrilled that after 6 months our home finally sold and will miss our weekly chats with Lorraine before and after our open home. Lorraine really knows the market, is very professional, easy to get along with and highly recommend her if you want to sell your home.

Buyer review
Great experience
about 3 years ago
Great experience

Lorraine is very professional and friendly, and very patient in her communication with me. She was able to communicate very smoothly with everyone involved in the transaction. When I meet some problems, she can give me some advice and help. Lorraine is a very trusted agent. We have a very pleasant cooperation.

Seller review
Experienced and knowledgeable
about 3 years ago
Experienced and knowledgeable

Lorraine was recommended to us by a family member, and the recommendation was fully justified. She was very knowledgeable about the local market, and gave us excellent advice on what our home needed to get it ready for sale. Communication with Lorraine was very good, and feedback on the open home attendees was a useful guide to what the market was thinking.

Buyer review
Exceptionally responsive and supportive
over 3 years ago
Exceptionally responsive and supportive

Lorraine provided excellent information about the property, she was readily available and responsive to all our queries. We appreciated her knowledge and experience and were very grateful for her support. We quickly and happily found a wonderful new family home which we love. Thanks Lorraine 😊

Seller review
A great sale in a down market
over 3 years ago
A great sale in a down market

Lorraine was extremely helpful to us, not only when we bought 10 years ago but also recently with our sale. She has long standing knowledge of the area and was very helpful getting the house on the market. Her communication throughout the process was professional, giving us lots of feedback along the way. We ended up having multiple offers and was successful in selling in a very difficult market. Thanks Lorraine!

Seller review
Prompt, professional service, and a great result!
over 3 years ago
Prompt, professional service, and a great result!

Lorraine had sold us our house many years ago. Now she's helped us sell it. She gave us good advice about what to focus on to get it ready for sale. She even had recommendations about tradespeople to get the work done. Once on the market we felt confident that our sale was in good hands. She followed all the leads promptly and kept us in the loop. Despite us all getting Covid during the Open Home process we got to the finish with the price we wanted.

Buyer review
Excellent comma
over 3 years ago
Excellent comma

Loraine was always quick to respond to any questions we had. And she also quickly sorted out any problems that came up.

Seller review
Highly recommended
almost 4 years ago
Highly recommended

Lorraine Girvan showed true dedication in marketing and selling my house. Selling my home wasn’t always smooth sailing but Lorraine went above and beyond to achieve a successful result. With her extensive knowledge of the local market and years of experience she was able to give me invaluable advice, and offered practical support and encouragement throughout the whole process of selling one house and purchasing another. I’ve found Lorraine to be an understanding, patient person, and a wonderful communicator who genuinely listens to both vendor and purchasers. I wouldn’t have felt as confident dealing with anyone else.

Buyer review
A pleasure to work with
almost 4 years ago
A pleasure to work with

Loraine was very helpful and accommodating, she was always available to chat and arranged private viewings with no fuss. She also offered a lot of local expertise regarding the suburb we were looking at homes in.

Seller review
A fantastic experience with Lorraine
almost 4 years ago
A fantastic experience with Lorraine

I can't speak highly enough about Lorraine. My husband and I knew that at 79 and 81 we would have to leave our big house and garden in Belmont one day, but when unexpected major health issues hit us both earlier this year we were completely unprepared to move. Lorraine has been a total life saver for us! When we realised the house needed to be done up for sale it immediately went into my already over - full "too hard basket"! Lorraine just said quietly and confidently, "Don't worry - I'll organise it for you" and she did, along with husband Barry and daughter Sally! Lots of unexpected things happened along the way and Lorraine dealt with them all. When it came to selling the house Lorraine's extensive experience in selling in Belmont came into play and, in a rapidly dropping housing market, she managed to get us a very satisfactory cash offer. At the end of the process Lorraine had become a trusted friend - I don't think you can ask any more in a business arrangement!

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