starstarstarstarstar almost 3 years ago
There's no such thing as 'Too much trouble'!
We weren't necessarily looking for a property near Havelock but this one caught our eye and the time (for us) was right... but we only had four days before the deadline sale to get all our ducks in a row.
As one who has worked in real estate, I knew that if we were to do this it would put a great deal of pressure on the selling agent to provide us with the confidence and information we needed to be in a position to place an offer.
Lorraine went out of her way to facilitate this, driving for over 3 hours return to meet with us and talk us through the property, the method of sale, and then to provide contact details for those people we would need to speak to in order to complete due diligence (local council etc.)
We planned to put in a bid remotely and, over the next three days, countless phone calls and emails to the various agencies ensued, almost every time necessitating further calls to Lorraine for information and/or clarification.
Lorraine was always available to talk/text/email; her communications were excellent.
She was evidently enthusiastic and excited about selling the property and had made sure that she could answer all the questions asked. Added to this, her local knowledge was brilliant!
Did we pay more than we wanted to? Of course, who doesn't.. Was it worth it? Yes - 100%!!
Professional and friendly, Lorraine's excellent communications continued post sale, and we are confident that if we need anything else then a call to her would go a long way making this happen.
Thanks a million Lorraine - the work you put in to sell this property was as evident as it was dedicated. If it had not been for your clear goal to sell this for the best possible price and conditions, I doubt that we have been in a position, or confident enough, to have entered our bid.
In my opinion, this is what a real estate agent should be all about - friendly, professional, knowledgably and dedicated to making the sale.