Examples of efficiency: 1. I texted her in the evening, asking if she would be interested in selling my property. At 10 am, she turned up with her colleague Mark, and they explained everything to me from the beginning to the end of the sale. 2. Any question I had later on, she responded immediately or with minimal waiting time. 3. Regular weekly updates or immediate updates in case something was important. 4. In case the buyer wanted something to be done on the property, she and Mark would do it if they could; they would organise someone to do it and would monitor that it has been done up to the required standards.

Working with Loretta was a breath of fresh air. In an industry where it’s common for agents to over-promise on price just to get a listing, Loretta chose total honesty. She was realistic about the market and where things stood from day one. That level of transparency is exactly what you need when making big decisions. If you want an agent who tells it like it is and manages expectations with integrity, I couldn’t recommend Loretta and Mark enough.

From the outset, Mark and Loretta assisted every step of the way. Prepping the home for sale, communicating all the way through, getting our sale over the line. We were so impressed with their work ethic, enthusiasm and knowledge. Mark and Loretta are genuine, lovely people and we can say that we have made two new friends and we thank them immensely for all their hard work.

Loretta and Mark have just sold my house and I highly recommend them. Being 84 I was nervous about the whole process but Loretta and Mark put me at ease from the beginning and kept me informed right through. They also were happy to communicate with my daughters and a third party as required. A big thank you to Mark for the work he did around the property to enhance the look. They went the extra mile all the way and were very kind.

We are extremely grateful to Loretta and Mark for their hard work in the sale of our property. Market knowledge, communication and professionalism is all excellent. Loretta always goes above and beyond. She has supported us so well through the process of not only selling our home but also offering her advice knowledge and time in our search for our next home. She remains calm under pressure and has a delightful nature. Marks experience in the building industry was invaluable when fielding questions and providing information to buyers around the build and the various materials used in the construction of our home.

Loretta and her team advised me and helped me with the house presentation. My house is sold 2 weeks in the market!

Loretta Li, Lorna Muller and Mark Muller provided us with the service they said they would give as a team. Their support of, and active participation with us while preparing our home for the market, was of huge value and much appreciated. Their communication with us before, during and after the selling process was exceptional. They were always clear, detailed when needed, honest, personable and happy to explain. All three agents were knowledgeable about good real estate practice and about the current market and advised us accordingly to achieve a phenomenal outcome. Open Homes and private viewings were always attended by at least one team member and, from what we were able to observe, they always behaved in a professional manner with potential buyers. From the communication summary provided to us each week of the campaign, it was clear that all three agents had spent a good deal of time engaging with potential buyers. They worked hard and were fully committed to achieving the best result possible. We have absolutely no reservation in recommending Loretta, Mark and Lorna, with the backing of the Barfoot and Thompson company, as a professional team of highly skilled and knowledgeable real estate agents who will work tirelessly to achieve the best result possible. A sale 15% above CV in this current market, is indeed a testament to their knowledge, skills, commitment and hard work.

If you want an agent who gives everything Never gives up Remains calm and keeps going back Loretta is your best choice

My experience with the sale of my property was excellent due to the efforts Loretta put in and she excelled in guiding me through the process. I would absolutely recommend Loretta to anyone selling their property.

Loretta's experience in real estate helped us navigate a challenging market by suggesting enhancements to the property that were within our budget and would add value in terms of what buyers would be looking for. She is incredibly hard-working and went above and beyond. She has a network of recommended trades people and even met them at the property to allow access so work could get completed quickly ready for the marketing photos. She provided reports on marketing and open homes, coming to our house to discuss these in person and provide insights about the market feedback. Loretta reduced the level of stress because we trusted her advice and the sales process was smooth from start to end. We would highly recommend Loretta as a knowledgeable, hardworking and honest person who delivered a great result for us in a challenging market.

LORETTA Acrostic: Liked her from the minute we first met. Organised and professional. Really knew what she was talking about. Exceptional actually; texted updates regularly and kept us in the loop, helped with staging, wee gifts, visited mum in her resthome etc. Totally focused on us and the process. Took the time to build a relationship and make it easy for us. Absolutely the best agent we've used, and I've bought and sold over 8 homes.

We met Loretta many years ago through another agent and when we decided to sell, it was not negotiable, she was to be the listing agent. She has not disappointed. Her knowledge of the market and potential target market is superb. As the market changes, she suggests changes to approach. She diplomatically suggests improvements that make it easier to sell the property. Everything is handled extremely efficiently and effectively. When she has made an appointment she is there punctually and well prepared. She has built up a strong network of support services which compliment the services she provides eg. staging and photographers. All the organisations recommended by her provided the same high level of service as herself. Despite her professionalism, she also forges a friendship with her clients and goes above and beyond her professional obligations. She integrates with the family and provides emotional and practical support throughout the process and even after the sale is finalised. We highly recommend Loretta.