I have bought and sold several properties through Lin Ma team. The service has consistently been excellent, and all my properties were sold at prices that exceeded my expectations. This is a highly‑experienced team with an excellent grasp of the market. I would highly recommend them to everyone.
Josh was very responsive in reply to my messages, always answering every question I asked. The sale was completed fairly quickly from when we went market but unfortunately not quite the price we were after but it was close. Overall we were happy with the outcome and it ment we were able to move on to our next home.
Overall, our experience with Lin Ma was positive. She was professional, patient, and communicated clearly throughout the sales process. She provided many practical and useful suggestions regarding the refurbishment of the house and also assisted with inspections as we stay out of town. In addition, she helped look after the property both before and after the sale, and we are happy with the final outcome. There were, however, a few areas where the experience could have been improved: Lin was away on holiday for a couple of weeks shortly after the auction, but we were not aware of this in advance. After the property passed in at auction, we needed to negotiate with a group of potential buyers. As Lin was overseas and the time difference made communication more difficult, it was challenging for us at times, particularly as she had been handling the earlier discussions with the buyers. Fortunately, Logan was very supportive during this period and helped us through the negotiation process. The EQC Deed of Assignment was not transferred into our names prior to the sale, and we were unfamiliar with the requirement when it was raised by the buyers' solicitor. This resulted in a short delay before the contract could become unconditional. Logan kindly assisted by contacting the Natural Hazards Commission to help resolve the matter promptly. During the buyers' request for a price reduction, Lin advised that the offer was already a strong one given the current market conditions. We appreciated her perspective. Logan also proactively communicated further with the buyers' agent, and through those discussions the sale was ultimately completed without any reduction to the agreed price.
Lin Ma is a dedicated property sales agent committed to helping clients buy and sell homes with confidence. With strong local market knowledge, clear advice, and skilled negotiation, she delivers efficient, personalised service focused on achieving the best results for every client.
This is the second time we have used This Company and Lin Ma we have always found them very professional and well versed in all aspects of the market . They worked tirelessly to achieve a satisfactory result and kept us well informed during the process
When you find the perfect house, you need to move quickly, confidently and with clear communication. Jane was all of these with a good sense of humour too! The time between us seeing and purchasing a beautiful home was 4 days. Jane was available in the evenings, during the day and always quick to respond to every question or communication. Lin was immediately supportive at the auction offering her help quietly and confidently. Thank you both for a great home buying experience!
We had a great experience selling our home. From start to finish, Ada was professional, knowledgeable, and easy to work with. They kept us informed throughout the process, answered our questions promptly, and made everything as stress-free as possible. We were very happy with the outcome and would happily recommend them to anyone looking to buy or sell a home.
This was our first time selling a property, and we couldn’t have asked for better agents than Lin and Ada. Their professionalism, efficiency, and clear communication made the whole journey smooth and easy. They updated us on every step and worked extremely hard to bring in buyers. Thanks to their dedication, our home sold within a month at a price higher than we expected. We sincerely appreciate their hard work and are grateful to have worked with them.
We loved Ada’s attention to details and her strong market knowledge. We highly recommend Ada to everyone who is looking to sell their house!
Got the job done and handled the basics, the core process was smooth and painless. While they possessed reasonable market knowledge, communication was somewhat passive and follow ups were routine rather than proactive.
It was the 3rd time cooperation with Lin. Excellent service as always be.
