Lily was amazing to work with from start to finish. She was always quick to respond, very professional, and had great knowledge of the market. The entire process was smooth and stress-free thanks to her help. Highly recommended!
She has an excellent understanding of the current market and provided us with timely and practical guidance on how we should approach the purchase. Above all, we are deeply grateful for the support she provided in helping us secure a property quickly and smoothly, while staying within our budget and meeting our requirements. She is definitely an agent I would be more than happy to recommend to friends and family. Throughout the process, I could truly understand why she is regarded as a top agent. She was very well prepared and had clearly done her homework on the property, which gave us great confidence in her advice. I would also give her high praise for her ability to understand her clients' needs and genuinely empathise with their situation. Overall, we had a very positive experience working with her, and we sincerely appreciate all her hard work and dedication.
Lily has been extremely professional, responsive and helpful throughout the whole process. She has excellent knowledge of the local property market, communicates clearly, and always responds quickly whenever we have questions. She is proactive, reliable and genuinely works hard for her clients. We really appreciated her professionalism, patience and strong communication skills. It has been a very positive experience working with Lily, and we would highly recommend her to anyone looking to buy or sell a property.
Lily Zhang is absolutely outstanding! We sold our property off-market and had the whole deal locked down in just 2 days. Her market insight, negotiation skills and efficiency blew us away. She kept everything smooth and stress-free throughout. Couldn’t ask for a better real estate agent, highly recommend!
We have worked with Lily many times, and every collaboration has made us even more convinced that she is an excellent and highly trustworthy agent. She is not only smart and wise, but also very persistent and responsible. What impressed us most is that she always carries a very positive and sunny energy. No matter what difficulties she encounters, she is always able to stay optimistic and composed, bringing the people around her a sense of reassurance and strength. In fact, the real estate agent industry is under a lot of pressure. Sometimes when we called her very late at night, she might still be out busy—so busy that she could only take away from a restaurant because she had no time to cook. But even under such circumstances, she was still in a very good state on the phone, always patient and positive. That is something we truly admire. Especially during the house price negotiation process, it is inevitable to encounter some unpleasant or anxiety-inducing situations. Whenever that happened, she not only handled the problems seriously, but also comforted us and cared about our feelings, making us feel that we were not facing these pressures alone. This thoughtfulness and warmth are something we deeply cherish. After working with her for so long, we no longer see her merely as an agent, but more like a good friend and a helpful partner by our side. We trust her very much and greatly appreciate both her professional ability and her character. Being able to entrust our house to such a trustworthy person to sell is our good fortune. If we have property to sell in the future, we will still choose her without hesitation, and we are very willing to recommend her to our friends.
Lily Zhang did an incredible job helping us purchase our land at 51 Knights Road. From start to finish, her deep market knowledge and professional guidance made the entire process smooth and stress-free. She was always quick to respond to our questions, transparent in her communication, and remarkably skilled during negotiations. Lily genuinely cares about her clients and consistently went above and beyond to ensure we felt confident every step of the way. We highly recommend Lily to anyone looking to buy or sell property!
I would like to sincerely thank Lily for the exceptional service she provided throughout the sale of my property. The Auckland property market has been particularly challenging and uncertain, but Lily remained professional, focused and fully committed from beginning to end. She worked tirelessly to identify suitable buyers, followed up every opportunity carefully, developed an effective sales strategy, and handled the negotiations with patience, persistence and professionalism. The transaction was not always straightforward and required a great deal of communication and follow-up, but Lily never lost momentum. She continued pushing the process forward and ultimately secured a very good result for me within a relatively short period of time, despite the difficult market conditions. I believe that the more difficult and unpredictable the market becomes, the more important it is to have the right person representing you. Choosing the right agent can make a significant difference to both the efficiency of the process and the likelihood of achieving a successful outcome. Lily proved that I had placed my trust in the right person, and she certainly did not let me down. If I buy or sell property again in the future, Lily will absolutely be one of the first people I contact. I sincerely wish her continued success in this challenging market. I am confident that with her determination, ability and professionalism, she will continue to overcome challenges, achieve excellent results and bring positive energy and real value to her clients and to the property market.
Lily is well known for her extensive market knowledge and professionalism, her experience in the industry is true to her reputation, which brings exceptional resources to help us selling this beautiful property.
Extremely professional and patient. I have collaborated with Lily for twenty years.
We are very grateful to Lily for her professionalism and commitment during the sale of our property. She kept us well informed at every stage, and her market knowledge and attention to detail gave us great confidence throughout. Lily is a responsible, trustworthy agent with extensive experience, and we have no hesitation in recommending her to other owners.
Lily has been responsive in her communication with us during the process of purchasing the property. There was a lot of back and forth with the vendor during the conditional and unconditional phases, in which Lily was copied in the email correspondence throughout. It appears she may have missed reading some of these communications, but can be understandable if she’s juggling multiple property deals at once. Nonetheless, Lily has helped us to close and negotiate a deal with the vendor at a reasonable price and has been proactive in her communication. Thanks Lily :)
