It was great working with Lillian and she did sterling work researching the details of the property and even found out some things about it that either I didn't know or had slipped my mind. Lillian persevered with any cautious buyers and ended up with the best result we could have had in a slow market. Thanks for all your extra effort Lillian, it seemed that nothing was too hard and days off don't seem to exist for you.

Selling my home for the first time could have been overwhelming, but Lillian made the process smooth and stress-free. She was incredibly patient, always happy to answer questions, and was so approachable that she never made me feel like any question was too small or silly. Her energy and enthusiasm really stood out and made a world of difference. She kept me well-informed every step of the way, and even with other properties on her plate, I always felt like a priority. Lillian is a hardworking, dedicated professional, and I’m truly grateful for her support. I wouldn’t hesitate to recommend her to anyone looking to sell their property.

Lillian was outstanding in every aspect. She recently brokered the sale of my unit with exceptional professionalism, strategic marketing expertise, and clear, effective communication. Her dedication and industry knowledge made the entire process seamless and stress-free. A true five-star experience!"

I am very happy and satisfied with my home-buying experience with Lillian Bai. I am truly impressed by her work ethic—she is efficient, supportive, and incredibly helpful. The first email I sent to Lillian was nearly midnight, inquiring about a property without expecting much of a response at that hour. To my surprise, she replied within two minutes and even arranged a private viewing for me, so I didn’t have to wait for the weekend’s open home. The very next day, after finishing work, I met her and viewed the property, which immediately caught my interest. After just 20 minutes of discussion and looking around the lovely home, I decided to make an offer. By the end of the third day, thanks to Lillian’s hard work in negotiating the price, we secured the final deal. The entire process was incredibly smooth, and Lillian’s professionalism made it all the more seamless. I am extremely happy with the result!

We recently had the privilege of using one of your salespeople from the Mt Eden branch to list and ultimately sell our home of 23 years in West Harbour. Lillian Bai was said salesperson, and what a revelation she was! Charming, professional, knowledgeable and totally sincere - she worked tirelessly for us and achieved a great result. We would definitely recommend Lillian to anyone selling on today’s market. As an aside to the great result she achieved, we have also gained a new friend whose friendship will be cherished for years to come. Please pass on our heartfelt thanks to this dynamic lady. PS - she also makes the best dumplings!