Lana's profile

Lana's reviews

  4.9  
Lana has 40 reviewsacross 16 different locations, showing 12.
Seller review
100% recommend Lana
over 4 years ago
100% recommend Lana

She has been amazing, and very professional. We were struggling for some time to be able to upsize because we needed to sell our house before buying a new one. All other agents we talked to, propose that we sell our house and put a longer settlement date to give us time to find something. We didn't feel comfortable with this idea, as we didn't know if we could find a house to move into and didn't want to end up buying any house because of the time pressure. Lana took the time to understand our needs and came up with an amazing proposal. She put together a plan to bring potential buyers that were willing to wait for us to get home. She went above and beyond and also helped us find our new place. We've got an amazing offer on our place on the first day! After that offer fell (because we couldn't secure a new place) Lana continued working very hard to find the right buyer and made sure that everything aligned with our needs and timing. We ended up selling our house for a great price and thanks to this we secured our dream home! The communication was superb and without a doubt, I would choose her again!

Buyer review
Top notch agent
over 4 years ago
Top notch agent

Lana made me feel like the whole process was so simple and easy physically and mentally. Thank you!

Buyer review
Good but a few issues
over 4 years ago
Good but a few issues

Mostly good experience overall but definitely some communication issues at certain points of the sale. We were given incorrect information regarding both insurance and Internet. We also requested that she did not call us for a couple of hours while we were attending a ceremony. We recieved a call during this time that was not urgent and didn't require any immediate action from us. Excluding these few issues she was very positive and mostly helpful.

Seller review
Lana has sold our two bedroom unit in Upper Hutt with so much ease and confidence it was a breeze.
almost 5 years ago
Lana has sold our two bedroom unit in Upper Hutt with so much ease and confidence it was a breeze.

From the first time Lana entered our property she made us feel relaxed and know that she had everything in hand. Lana has been doing real estate for a long time and what she does not know about areas, lawyers council etc is not worth knowing. We were so chilled about her knowledge of all things real estate, we just left everything to her and she came threw and sold our listing without us having to do a thing. You can not beat experience and Lana has bucket loads which shows in her results!

Seller review
Excellent. Couldnt have asked for more
almost 5 years ago
Excellent. Couldnt have asked for more

100 percent professional. Exceptional standards. Right connections to make it easy. Would highly recommend and use again next time.

Seller review
Exceptional
almost 5 years ago
Exceptional

Lanas knowledge of selling was huge, she explained everything and was most helpful.

Seller review
Great service
almost 5 years ago
Great service

Great service from both Lana and Grant. No crap talk cery straight up and easy to deal with

Seller review
very professional agent
almost 5 years ago
very professional agent

Lana is a very professional agent that take care of your queries and provide excellent information and feedback. Thank you for your help and assistance.

Seller review
Expert Professional Master
almost 5 years ago
Expert Professional Master

We bought our first home in NZ from Lana! She's helpful, insightful and amazingly capable. Years later as our circumstances changed, we needed to move to another city. The first thing that came to our mind was seeking advice from her. She guided us through all the detailed little steps and her insights ensured we received the most amazing offer (and there were 3 of them) after only a week on the market! She's the expert of experts. A real pleasure to work with and we really appreciate everything from her!

Seller review
Always professional
almost 5 years ago
Always professional

Lana is a very positive, capable agent. Her advice was invaluable in helping us prepare the property for sale. With the different sales options available Lana explained them all in layman's terms for us.

Buyer review
Superb and friendly
almost 5 years ago
Superb and friendly

Thanks Lana - as first home buyers we were very uncertain and didn’t know a lot of things but Lana was very helpful and guided as through the process. We had so many questions and everything was dealt with professionally. We love the house and look forward to looking after it. Many thanks again!

Buyer review
Very Professional Agent
about 5 years ago
Very Professional Agent

Lana was very professional in her dealings with us. She explained in detail the paperwork for our offer before we signed it. She was good at phoning us to let us know how our offer was progressing and shared in our frustrations when there were delays. She has a lovely outgoing, friendly personality. The only frustration in dealing with her was that she wasn't good at answering texts and we often had to ring her to get hold of her.

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