We dealt with Lana throughout the purchase process and she was always accommodating, transparent and very helpful. She arranged additional viewings outside of open homes for us, gave us advice on the local area and was generally fantastic to deal with!
Lana was very responsive to our needs for information, both in providing feedback from viewings and open homes, and in replying to our questions and suggestions. Lana had great location awareness about the valley, which was very helpful in connecting potential buyers to our home, and understanding the market relativities in this location. In a subdued market Lana and the Arizto team were able to generate strong interest, a good number of second viewings, and meaningful conversations. Overall, we appreciated the attentive and friendly approach shown by Lana along with her determination and insightful understandings into buyer motivation and intent.
Buying a house in the same city is stressful enough let alone an entirely different island but Lana made it work! From getting us in for a viewing before it was even on the market, sending us anything we asked for and being available to chat at any time, her assistance in negotiating the agreement was refreshing. She’s even organising the carpet and house cleaning for us before we arrive! Lana’s care, attention, professionalism and drive is second to none.
Lana was very warm and friendly from the get go. We didn’t feel any pressure from her as first home buyers and she was very accomodating with us throughout the process. Great quick and clear communication who made the whole process feel smooth. Thank you Lana!
We cannot recommend Lana highly enough! From our very first meeting, she was a phenomenal communicator, keeping us fully informed every step of the way. We were operating within a incredibly tight time frame, but Lana took it all in stride. She worked tirelessly, managing viewings and open homes seamlessly around our busy family life, which made what could have been a stressful process feel completely manageable. Lana is a stellar negotiator. Thanks to her expertise and dedication, she secured the price point and settlement timeline we needed for a successful result. It’s also clear she surrounds herself with excellence; the team of professionals she engaged, from the photographers to the support staff, were all top-tier and contributed to a flawless campaign. If you are looking to sell your property and want an agent who listens, delivers on promises, and genuinely cares about your family's needs, Lana is the perfect choice.
We honestly couldn't have asked for a better real estate agent. From the very beginning, they were so professional, warm, and genuinely friendly, which made what could have been a stressful process, feel so much easier. Their communication was amazing - they always kept us updated, answered any of our questions, and made us feel supported the whole way through. Most of allm we felt we could really trust them and that meant a lot to us, They truly went the extra mile in every way, and thanks to their dedication and care, we got a great result. We were so grateful for everything they did and wouldn't hesitate to recommend them
Lana made selling our home a lovely experience. She was excellent at communicating with us every step of the way and her explanations of the process involved made it very easy to understand what was happening the entire way through. I would highly recommend working with Lana.
Our experience of selling our property was a bit out of the norm, as we were on the fence about going to market and the stress it would bring however Lana was such a pleasure to work with and did not pressure us to do so and still managed to bring us great potential buyers that were a perfect fit for our property with as little stress as possible. She is friendly, understanding, informative and passionate about what she does which made the process simple. We appreciate all she did for us and would definitely recommend Lana.
It was nice to have a REA that was super understanding of our situation and sharing their excitement for us as well as looking after their client. We didn’t feel pressure or stress from Lana and there was always good communication and the willingness to help us with anything we may have needed. We wouldn’t be in the position we are in now if Lana didn’t recommend this property to us. We are super grateful and excited for our next chapter and we can’t thank Lana enough. It has been a smooth process from the start and I couldn’t have asked for a better first home buying experience.
We had a great experience working with Lana to buy our home. She had the perfect balance of being casual yet professional, which made the whole process feel easy and stress-free. Communication was always clear and effortless, and nothing ever felt like too much trouble. Highly recommend Lana if you’re looking for someone approachable, reliable, and great to deal with!
Lana was a friendly and helpful agent to work with during the purchase of my new home, doing all she could to ensure the process went as smoothly as possible.
Excellent communication and a good sale result
