Lana's profile

Lana's reviews

  5  
Lana has 19 reviewsacross 6 different locations, showing 12.
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Lana's qualities as told by our client reviews: well-prepared, friendly, clear communication.
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Buyer review
Amazing agent who goes above and beyond
5 days ago
Amazing agent who goes above and beyond

We had an exceptional experience working with Lana as first-time homebuyers, and we could not recommend her highly enough. From the very beginning, Lana was incredibly diligent, kind, communicative, and patient. She took the time to walk us through every step of the home-buying process, making what could have been an overwhelming experience feel clear, manageable, and even enjoyable. She was always available to answer our questions, and there was never a question too big or too small for her to take the time to investigate and provide us with a thoughtful, informed answer. What stood out most was how genuinely invested Lana was in helping us. She consistently went above and beyond, making sure we understood our options and felt confident and supported throughout the entire process. Her professionalism, attention to detail, and willingness to go the extra mile made such a positive difference for us. We have truly enjoyed working with Lana and are incredibly grateful to have had her by our side during such an important milestone. If you are looking for a real estate agent who is knowledgeable, responsive, patient, and genuinely cares about her clients, we wholeheartedly recommend Lana. She was fantastic to work with, and we would recommend her to anyone without hesitation. Thank you, Lana!

Buyer review
Lana was fantastic
2 months ago
Lana was fantastic

We dealt with Lana throughout the purchase process and she was always accommodating, transparent and very helpful. She arranged additional viewings outside of open homes for us, gave us advice on the local area and was generally fantastic to deal with!

Seller review
Excellent communication and relationship management.
3 months ago
Excellent communication and relationship management.

Lana was very responsive to our needs for information, both in providing feedback from viewings and open homes, and in replying to our questions and suggestions. Lana had great location awareness about the valley, which was very helpful in connecting potential buyers to our home, and understanding the market relativities in this location. In a subdued market Lana and the Arizto team were able to generate strong interest, a good number of second viewings, and meaningful conversations. Overall, we appreciated the attentive and friendly approach shown by Lana along with her determination and insightful understandings into buyer motivation and intent.

Buyer review
Excellent
3 months ago
Excellent

Buying a house in the same city is stressful enough let alone an entirely different island but Lana made it work! From getting us in for a viewing before it was even on the market, sending us anything we asked for and being available to chat at any time, her assistance in negotiating the agreement was refreshing. She’s even organising the carpet and house cleaning for us before we arrive! Lana’s care, attention, professionalism and drive is second to none.

Buyer review
Great agent all around!
3 months ago
Great agent all around!

Lana was very warm and friendly from the get go. We didn’t feel any pressure from her as first home buyers and she was very accomodating with us throughout the process. Great quick and clear communication who made the whole process feel smooth. Thank you Lana!

Seller review
Excellent communicator who gets results!
3 months ago
Excellent communicator who gets results!

We cannot recommend Lana highly enough! From our very first meeting, she was a phenomenal communicator, keeping us fully informed every step of the way. We were operating within a incredibly tight time frame, but Lana took it all in stride. She worked tirelessly, managing viewings and open homes seamlessly around our busy family life, which made what could have been a stressful process feel completely manageable. Lana is a stellar negotiator. Thanks to her expertise and dedication, she secured the price point and settlement timeline we needed for a successful result. It’s also clear she surrounds herself with excellence; the team of professionals she engaged, from the photographers to the support staff, were all top-tier and contributed to a flawless campaign. If you are looking to sell your property and want an agent who listens, delivers on promises, and genuinely cares about your family's needs, Lana is the perfect choice.

Seller review
A great experience
4 months ago
A great experience

We honestly couldn't have asked for a better real estate agent. From the very beginning, they were so professional, warm, and genuinely friendly, which made what could have been a stressful process, feel so much easier. Their communication was amazing - they always kept us updated, answered any of our questions, and made us feel supported the whole way through. Most of allm we felt we could really trust them and that meant a lot to us, They truly went the extra mile in every way, and thanks to their dedication and care, we got a great result. We were so grateful for everything they did and wouldn't hesitate to recommend them

Seller review
Wonderful communicator and lovely to deal with.
4 months ago
Wonderful communicator and lovely to deal with.

Lana made selling our home a lovely experience. She was excellent at communicating with us every step of the way and her explanations of the process involved made it very easy to understand what was happening the entire way through. I would highly recommend working with Lana.

Seller review
A unique experience with a dream outcome
5 months ago
A unique experience with a dream outcome

Our experience of selling our property was a bit out of the norm, as we were on the fence about going to market and the stress it would bring however Lana was such a pleasure to work with and did not pressure us to do so and still managed to bring us great potential buyers that were a perfect fit for our property with as little stress as possible. She is friendly, understanding, informative and passionate about what she does which made the process simple. We appreciate all she did for us and would definitely recommend Lana.

Buyer review
Understanding, good communication and friendly nature
5 months ago
Understanding, good communication and friendly nature

It was nice to have a REA that was super understanding of our situation and sharing their excitement for us as well as looking after their client. We didn’t feel pressure or stress from Lana and there was always good communication and the willingness to help us with anything we may have needed. We wouldn’t be in the position we are in now if Lana didn’t recommend this property to us. We are super grateful and excited for our next chapter and we can’t thank Lana enough. It has been a smooth process from the start and I couldn’t have asked for a better first home buying experience.

Buyer review
Prompt communication, very patient. Awesome to work with!
5 months ago
Prompt communication, very patient. Awesome to work with!

We had a great experience working with Lana to buy our home. She had the perfect balance of being casual yet professional, which made the whole process feel easy and stress-free. Communication was always clear and effortless, and nothing ever felt like too much trouble. Highly recommend Lana if you’re looking for someone approachable, reliable, and great to deal with!

Buyer review
Friendly and helpful
5 months ago
Friendly and helpful

Lana was a friendly and helpful agent to work with during the purchase of my new home, doing all she could to ensure the process went as smoothly as possible.

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