We received weekly detailed reports and Kristen’s communication was excellent. We were also impressed from the beginning with her knowledge and honesty with market values and buyer expectations. Kristen was also a strong negotiator and we knew she would have the skills to put a deal together. We were happy with our experience and Kristen’s dedication to getting our property sold!
Kristen was able to help us navigate the sales process easily and kept us abreast of what was going on at all times. She was responsive to our questions and handled the negotiations well.
Professional from start to finish yet so personable as well. I knew Kristen had my best interests at heart.
The KGC team recently sold our property in Tamahere. We thought the marketing of the house was very professional and slick. The team was always responsive and kept us up to date with how the sales process was going. We achieved the sale price that we were after. A successful sale in a challenging market, without unnecessary stress. Wouldn't hesitate recommending Kristen and her team to others.
We purchased our home through Kristen Gould and her team, and while buyers typically have less contact with an agent than sellers do, we still felt genuinely well looked after from start to finish. From the beginning, Kristen and her team showed a real interest in us and what we were looking for. They understood that buying a home isn't something most people do every day, and they were patient and happy to answer all of our questions, no matter how small, making sure we always felt informed and confident in what we were doing. They warmly encouraged us to attend the auction, never pushy, just genuinely enthusiastic on our behalf, and we're so glad they did. When the property passed in without a bid, a price was set straight away, and it came in within our range. The journey wasn't without its challenges. Another offer was accepted ahead of ours, and we thought we'd missed out entirely, but when that sale fell through, the team handled everything with calm professionalism and kept us informed every step of the way. What really stood out was their patience and flexibility throughout the whole process. We were able to negotiate a longer settlement, and they let us revisit the property multiple times after our offer was in, always greeting us in a warm, friendly manner that made the whole experience feel so much less stressful. We wouldn't hesitate to recommend Kristen and her team to anyone. They made what can be a daunting process feel like we were in very good hands.
Kristen & her entire Sotheby's Team stood out when selecting an Agent. Personable, experienced & knowledgeable - in all aspects of the sales process. We were happy with her representing us & felt Kristen delivered on the commitments she made right from the start. We were well informed throughout, and would have in depth written reports plus a quick response anytime we communicated. We would engage Team Kristen Gould again without hesitation, and thank them for making our sale happen.
Kristen clearly knows the local market very well. Added to that, her demeanour throughout the marketing and auction process was professional while at the same time engaging, supportive, friendly and informative. Kristen appreciates the emotions involved in selling one's home and was at all times compassionate, responsive, punctual and answers to questions and feedback was always in a timely manner. Selling with Kristen felt like engaging with a helpful friend. The support team working alongside Kristen were also friendly, helpful and timely in their feedback and actions.
Kristen was honest with feedback about the property. Helped us through selling the family home with care that made the process easier. There was good communication from Kristen and her team.
Throughout the auction process we were kept well informed with weekly written updates, and phone conversations as required. The initial market appraisal gave us a good indication of our property's value so we had a reasonable expectation from the start and achieved a fantastic sale result. We enjoyed every step along the way with Kristen and her team. Her vast industry knowledge combined with absolute professionalism and integrity leaves no stone unturned throughout the sale process. Highly recommend without hesitation!!
Kristen was very professional and was excellent at communicating with us all the way through the selling process. Kristen's knowledge of the market was exceptional and encouraged us to keep our price up, so we were in the same price range as other similar properties. Everything Kristen said she would do was done promptly, with confirmation that it had been done.
We had a very quick sale thanks to Kristen's knowledge and contacts. Trouble and hassle free. Highly recommend for any prospective seller in Waikato area. Would use again in a heartbeat
