Kellie made us feel very comfortable and well-informed throughout our experience. We appreciated her ability to communicate well and effectively, being very informative and realistic, not just giving us false hope. She maintained being professional yet friendly with us, and looked after our tenants well throughout the whole process. It was a pleasure working with her to sell our house!
Keep an eye on Kellie - she will hook you in with her cheeky videos, follow it up with incredible customer service, full transparency, including answering any questions (in our case we were rookies purchasing at Auction). Before you know it, you’ll be ticking all the boxes and buying your dream property. An absolute pleasure purchasing with Kellie!
Kellie was always positive and helpful and thoughtful in all communications. No request was a problem for Kellie she went over and above and exceeded our expectations especially considering she was the agent for the vendor.
Kellie has a lovely communication style and gets alongside her vendors offering knowledge from her vast experience working in the real estate industry. It is evident that Kellie is hardworking, professional and very approachable. Kellie is committed to bringing the best results for the vendors. I believe from my experience that Kellie will go the extra mile.
Kellie's go get 'em we got this attitude puts the energizer bunny to shame. We always felt we were special, fully informed, and of note never left hanging wondering what was going on. Communication skills right up there - gift of the gab well and truly apparent, and always accompanied by her beautiful smile. Having had a previous unsuccessful attempt to sell our home with another agency, engaging with Eve's and Kellie gave us the insight of how it is essential to choose the representative of selling a home that knows their stuff! Immediately on engagement with Kellie, such an intensely difference experience. Momentum in full swing from the start, the required focus and dedication never diminished, all options explained so we could make informed decisions. When plan 'a' wasn't producing results, plan 'b' + was always promoted. Unlike our previous experience there was always a next move in the journey suggested to us rather than blame and excuses. Eves, and Kellie are truly forward momentum driven. Knowledge and professionalism definitely apparent with this bouncy lady. Every curve ball thrown at her she could respond to off the cuff. We never experienced a gap in her knowledge . There is no question as to capability. Through our experience we learnt so much as to the annoyances of the legalities in the process, the hurdles that need to be jumped, the compliances that continually make the eyes roll out loud. Kellie guided us through and made these problems not our problems. The journey was lengthy, and the experience at times stressful. Kellie has some kind of majic that takes the stress away and refocused us back to positive thinking. Her buzz words constantly said that has stuck with us is 'I'm here for you guys' Words are sometimes easy to roll off the tongue - with Kellie - we know these words are genuine and believe the resulting actions of these words are what made our working relationship and now a friendship our success story.
I was extremely impressed with Kellie throughout the time my house was on the market. Her knowledge of the market in Rotorua was exemplary. Kellie was always available to give advice and at times I wondered if she ever took a day off. Her presentation of the house was way beyond what I imagined was possible and was reflected in the outcome. I have no regrets of my choice of real estate agent. would I ask for Kellie again, definitely.
Kellie was absolutely amazing to work with. Her passion for real estate and determination to achieve the best outcome for us really stood out. She kept us updated every step of the way, explained everything clearly, and was always available when we needed her. Her marketing strategy was creative, effective, and perfectly executed. We appreciated her energy, humour, and professionalism throughout the entire process. She’s so genuine in her approach — warm, down-to-earth, and truly made us feel comfortable and at home through every stage. We also really appreciated Karamea’s help behind the scenes — she was always approachable, organised, and a pleasure to deal with. As Kellie always reminded us — “trust the process” — and we’re so glad we did
Kellie has been amazing to deal with, we shared our fears and reservations around auctions but she gave us the confidence that first home buyers can absolutely go to auction and win, and that's what we did! Kellie answered all our questions and helped us every step of the way and went above and beyond. We were ready to give up on buying a house and then we met Kellie and even with a few slight stresses along the way Kellie was always so positive and quick to problem solve, we are forever greatful and can't wait to start our new chapter in our new house.
We were recommended two Agents to contact and review and decided on Eves Agent Kellie Kanara-Batt. On our second visit I did tell her I found her full on, but being of the conservative nature and not having sold a Property for a number of years an enthusiastic approach was to my advantage. My son was also involved in the process with me and being of he younger generation understood where she was coming from. Over time we be came more as one with the process. It took a long time but in the end got there. She gets top marks for enthusiasm, kindness, understanding of my needs and very good at taking us through the process with both buyers and seller.
Working with Kellie was an amazing experience. As first-home buyers, we were nervous at the start, but she made everything feel simple and achievable. Kellie guided us through every step with honesty, patience, and a positive attitude. She always kept us informed and made sure we understood the process clearly. Her support and encouragement gave us real confidence to make the right decision. We’re truly grateful to have had her by our side and would highly recommend her to anyone looking to buy their first home.
“She didn’t just do her job — she went the extra mile. She handled unexpected hiccups, gave wise advice, and made me feel confident every step of the way. I’m grateful I had her as my agent.”
Immediately, we knew we were in the right hands with Kellie Kanara-Batt. She was clear, had sound knowledge of the market and she focused on a range of potential buyer groups. We found her to be well-researched, confident and best of all she did not over promise to gain our account this made us feel safe and listened to. Kellie understood our needs and prioritised our desired outcome with integrity and a touch of classy sass. Her marketing strategy purported the incredibly quick sale of our beloved home; a testament to Kellie's performance and heart as a Real Estate Agent.
