As a buyer, working with Kathryn was an absolute dream. She went well out of her way to explain the process, answered all of our questions promptly, and kept communication transparent throughout negotiations. She is highly professional, supportive, and never pushy, which made our entire buying experience smooth and stress-free. We couldn't be happier with her service and highly recommend her.
Kathryn, was lovely to deal with, very easy to talk too, great with explaining things about the house, the negotiation skills were awesome, she went beyond with her communication with us. She was a dream to deal with, would use Kathryn again as our agent. Thanks Kathryn
We sold our home at 61 Hodgkins Street, Rotorua with Kathryn McAlonan from Arizto, and we couldn't be happier. Kathryn was professional, honest, and easy to deal with from start to finish. She gave us straightforward pricing advice, the marketing was excellent, and she kept us informed every step of the way. Even through to the final inspection and key handover, everything went smoothly. We always felt we were in good hands. Kathryn worked hard to get us a great result and genuinely had our best interests at heart. We'd happily recommend her to anyone looking to sell in Rotorua.
Kathryn comes over as professional and up with the play. I found her helpful in her suggestions of getting the house to market. She was also very helpful when a problem arose regarding the cladding of the house. She had many viewers and the feedback was always sensitively given.
Kathryn was the second agent we'd had to sell our house. Listed with the first agent for 6 months with not even an offer or people through open homes in months. Then changed to Kathryn and the first people she had through the house bought it. The final part was drawn out due to buyer's conditions, but Kathryn kept up the communication, updating us, answering all the questions and possible scenarios/outcomes we had with confidence. The little details mattered too, the wording on the listing was practical and gave a clear picture of the property as well as photos in order to show the layout of the house best. She was a genuine person and agent which I think is so hard to come by these days. She had an honest, straight up approach with no mucking around or unnecessary extras. She was always quick to respond, happy to work around our needs, enthusiastic and positive. She actually cared about us, our needs and the results. Honestly, she was just what we wanted in an agent, and it was an easy decision to list with her. We would absolutely list with her again.
As first home buyers Kathryn made us feel so valued and heard. She stepped us through all the unfamiliar and confusing steps, super responsive to us and such a positive nature! We dealt with maybe five other REAs and Kathryn was miles above with the way she treated us, taught us things and supported us. If we ever need to sell our whare, we would use Kathryn in a heartbeat. Ngā mihi NUI e hoa. Meikura and Pat :)
Kathryn was great, kept in touch and followed up with viewers. Lovely to deal with.
Kathryn has been remarkable to deal with during every step of selling our home. Excellent communication, advice, and professionalism - one of the hardest working individuals in the industry. Kathryn goes over and above for her clients and genuinely cares. Highly recommend, this is an agent you can truly trust.
Good communication, handled situations well. A job well done.
Kathryn made this purchase so easy and liaised with the vendors well, making the process easy. Thank you!
We found Kathryn was very efficient with excellent communication; a lovely sunny personality and she went out of her way to assist us whenever we needed assitance or advice
Our experience with Kathryn was deeply disappointing. The contract contained significant errors, and her communication and conduct following the issue were entirely unprofessional
