Kat's service was great. She communicated well, kept all the parties in the loop and responded quickly in a situation with tight deadlines. She is very knowledgeable and could explain the process, timeframes and documentation needed clearly. Over and above her efficiency as an agent, she is a genuine and warm person, that takes an interest in connecting buyers and sellers. Would highly recommend her as an agent! It was a pleasure working with her

We found Kat to be super positive throughout our dealings with her. We faced a few challenges with our sale but she was super supportive all the way through. Can’t recommend her enough. She made it happen thanks Kat.

Kat was a very helpful agent, she was very welcoming & knowledgeable about the market. We've enjoyed dealing with her as she was so open & answered every question we had. Wonderful lady to deal with.

I may not have the right words to fully describe just how excellent Kat has been throughout the entire process of selling my property. From the moment we signed the agreement right through to well after settlement, Kat has been there for us every step of the way. She consistently went above and beyond what I would have expected from a sales agent. When my house was vandalised by thieves, Kat went out of her way to contact the police and make sure the situation was dealt with. Although I live in Auckland, at no point did I ever feel that I was not present in Rotorua to oversee the maintenance and other work required at the property. Kat took care of everything as though it were her own property. There were even occasions when Kat was at my property as late as 10pm to make sure the police arrived and that the locks were replaced by the locksmith. Her dedication, reliability and willingness to go the extra mile gave me enormous peace of mind throughout what could otherwise have been a very stressful experience. Kat has all the personality, professionalism and characteristics that any vendor could wish for in a sales agent. She is trustworthy, caring, hardworking, responsive and genuinely committed to achieving the best outcome for her clients. I would have absolutely no hesitation in recommending Kat to anyone looking for a sales agent. She is exceptional at what she does, and I am extremely grateful for everything she has done for us.

Great experience with Kat Flavell from start to finish. Very professional, friendly and easy to deal with. Communication was excellent, and Kat made the whole buying process smooth and stress-free. Highly recommended!

Very professional and had a wide range of knowledge whether it be marketing or just anything to do with homes in general. She took the time to explain various aspects of the home we bought. Much appreciated her promptness to get answers for us and made it easier and comfortable to deal with. Very easy to get on with and was such a joy to have. Thank you so much Kat.

Instantly we connected with Kat and built a trusting relationship. She understood our ‘why’ and delivered on our expectations. Her marketing skills and experience certainly made us feel at ease with this whole process which was new to us. Kat always kept us updated via text, email or phone and was happy to take calls all hours of the day. Kat went over and above for us when dealing with council and neighbours because we didn’t live locally, she made this selling process such a breeze. She is very trustworthy, honest and professional in her role and we highly recommend you give her the chance, you won’t be disappointed. Nga mihi nui e te tuahine.

Kat was amazing, super helpful, always had answers to all of our questions. Made the process of buying our house a breeze. Would highly recommend her 😁

I found Kat to be a very professional agent that knows the local market extremely well. Kats appraisal was bang on the sale price which I am happy with as it is easy to be tempted by agents that over appraise a property to secure the listing. This is the second time I have used Kat to list a property and I will certainly use her again in the future. Thank you Kat 🙌

Kat Flavell was an absolute dream to work with. From the very beginning, she was so easy to deal with—approachable, professional, and incredibly kind. During what was an extremely busy and stressful time for me, Kat was a calming presence who made everything feel manageable. I was juggling study, family life, full time work and the daunting task of finding a home that met our needs—and it all seemed to be happening at the worst possible time. But Kat made it feel possible. She answered every question quickly and efficiently, never making me feel like I was asking too much. Her responsiveness and clarity gave me so much peace of mind. Kat’s support went far beyond just doing her job—she genuinely cared, and that kindness made a huge difference to me personally. Thanks to her, we found a home that was perfect for us. I’ve already recommended Kat to friends and family, and I’ll continue to do so without hesitation. If you’re selling your home or looking to buy, you couldn’t ask for a better guide through the process. Thank you, Kat—your warmth, professionalism, and unwavering support meant more than you know.

Kat provided excellent communication and was very professional in all dealings. If you are wanting to sell your property, I recommend Kat to help you out.

7 years ago we were hunting for our 1st home, found it through Katrina and we’ve loved it! It was time to move on and the only person I even considered listing it with was Katrina. She goes above & beyond for both seller & purchaser, she is honest, kind and incredibly calming through what could be a stressful process. Whether buying or selling I can’t recommend Katrina highly enough!