We decided to go with Karyn because it felt like a good fit, she was energetic and had good local market knowledge. It was important for us to choose an agent whom we connected to and felt would make a good impression on potential buyers, which we feel she did. The part that was not completely satisfying was communication - we would have liked prompt feedback on open homes and a little more transparency in regards to what is going on with on-going marketing, buyers, and the final stages of the sale. This may have been a unique situation as sometimes candid conversations happened in town which led to some confusion between us. Though after this review, she realises this and has been professional in every other respect.