Excellent professional customer service and a pleasure to do business with.

We appreciated having Karyn as the sales agent for our home. Karyn is experienced, efficient and knowledgeable.

We mostly dealt with Shannon and she was amazing. As first-home buyers, we really appreciated how supportive and easy to deal with she was. As soon as we heard about the property, she organised a private viewing for us straight away, which we were so grateful for. She genuinely made us feel like she was rooting for us and wanted us to be the ones to get the house, which meant so much and made the whole experience really special. We viewed the house again at the open home, and both Shannon and Karyn were great throughout the process. Communication was clear, nothing ever felt rushed, and they made buying our first home feel a lot less stressful. We were also very kindly gifted a house warming present on settlement day when we picked up the keys, which was such a lovely and generous touch. We couldn’t recommend Shannon and Karyn at the Agency enough — especially for first-home buyers.

Karyn went above & beyond to sell my house. She listened to my needs & requirements and then succeeded in meeting all of them. Both Karyn & Shannon are experts in their field, they have the local knowledge, the people knowledge & they do what they say they are going to do. I would highly recommend both of them for any real estate needs. They are both trustworthy & honest. Thanks for making it a great experience, forever grateful 🙏🥰

My experience with both Karyn and Shannon was absolutely amazing! From my very first enquiry right through to settlement, their communication was consistent, prompt, and incredibly helpful. I felt supported the whole way, and they were always happy to answer any questions I had. I’m beyond grateful for their service and would 110% recommend them to anyone!✨🤩

We sold our house in just one week and had an absolutely fantastic experience working with Shannon and Karyn. We can't say enough good things. Thank you very much!

Karyn was very reassuring and knowledgeable, answering all our questions and keeping our minds at ease as we were first time buyers. Going through the process thoroughly and making sure everything was understood. Would recommend Karyn if your wanting a smooth and easy experience where you feel like your concerns and questions are valued and listen too.

Recently we supported our Mum in selling her home, and while the process took longer than expected with plenty of hurdles along the way, Karyn, Shannon and their team were amazing from start to finish. They worked so hard, always staying positive, keeping us updated and making sure Mum felt supported the whole way through. Their dedication and care really showed and in the end, it all paid off! We're so grateful for everything they did and would absolutely recommend the team at The Agency to anyone looking for a team that goes above and beyond. Mauri Ora!

Thanks for your help with marketing our place Karyn. We achieved the price ballpark we were after, and appreciate the help from you and Shannon.

Great communication from Shannon and Karyn for the sale of our property. Super friendly and approachable with any questions I had to fire at them

I recently purchased a property from Karyn and was extremely impressed by the level of professionalism, efficiency, and care provided throughout the process. From our first meeting. Every step — from viewing to settlement — was handled seamlessly, and Karyn ensured I was well informed and supported at all times. I would highly recommend Karyn to anyone looking to buy or sell property. She is a true professional who goes above and beyond for clients.

Thanks to Shannon and Karyn for making selling our place way less stressful that it could have been. They staged the place beautifully and kept up in the loop throughout.