easy to deal with and more than happy to help out

Karly was very friendly and very prompt with communication. She made the process so smooth! We couldn't ask for a better experience for a first-time purchase. We look foward to many memories in our new home. Thanks Karly for looking after us so well 😊

Great communication was Karly’s top priority even when she was on a holiday with her family. If I had any questions pondering about the house she would not hesitate to answer let alone ring me back and answer my questions. As the days got closer to the unconditional side of the house she would regularly check in making sure “our ducks were in order” . Despite where we were in the world me in Australia working, my partner back in NZ, my sister in-law in Europe and herself in Rarotonga great communication led by Karly is what made our dream house seem possible to get. One tip she advised us on was “put your best foot forward” that stuck with us as we navigated through this scary yet exciting experience of buying our first home. Obviously been in the game for a while therefore she comes with great experience and great knowledge in both marketing and negotiating like I said before if I had concerns around these areas she would happily answer them for me. Even to the point what to actually do and how to do it whether it’s an LIM, Builders report, insurance companies she helped connect the dots for us. With all these outstanding characteristics of hers we have a gain a greater appreciation of what a true and valuable Real Estate Agent she is. If anybody cross paths with her count your blessings because shes a miracle worker. Overall she does not make it sound hard she explains details plain and simple so you totally understand what your doing.. I could not ask for a better agent. My family and I will be forever grateful Karly became our agent.

We had a fantastic experience selling our home with Karly. She took the stress completely out of the selling process. Their marketing strategy was top-notch, from the stunning professional photography to the perfectly timed open houses.Communication was outstanding throughout; we received regular, detailed updates after every single viewing. Thanks to her excellent negotiation skills, our property sold incredibly fast and well over our expectations. If you want an agent who goes above and beyond, look no further!

Karly is a true professional who works hard to achieve the results she deserves alongside keeping the outcomes achievable and manageable for the client in todays market. I have been dealing with health issues during the time of our recent house sale and I knew i could trust Karly with all aspects of our sale. Thank you so much. Highly recommend.

Once again, we couldn’t be happier with Karly. We trusted her with the sale of our home and were happy with the result. Karly is approachable, easy to talk to, and always only a phone call away, nothing ever felt like too much trouble. Most importantly for us, she has a genuine way with people, vendor or seller, that makes the whole process feel smooth and stress-free. We would highly recommend Karly to anyone looking for a professional, supportive, and dedicated agent to help guide them through their real estate journey.

We fell in love with this property from the moment we walked through the doors, and Karly made the entire experience even more special. From the beginning, we expressed how much we loved the home, and Karly worked with us every step of the way through to the finish. She was compassionate, kind, caring, and always made us feel supported throughout the process. We truly appreciated her communication, professionalism, and genuine approach, and we couldn’t be happier with our experience. Thank you Karly and Harcourts for making what could have a stressful experience, an easy and exciting one.

We met Karly at the first Open home and she was prepared and patient with our questions. Throughout our buying journey she was always available and promptly answer any further queries. Karly was honest about the property and met our expectations along the way. Karly was there to support both us and the vendor during the handover process.

Karly was the right choice for us to sell our family home of 50 years. At every point I found my questions answered comprehensively and responsively. And we achieved a settlement date even sooner than we expected and, given the context, this was our main motivator. Would 100% recommend Karly and the Rotorua Harcourts team - I felt brought along the selling journey and we achieved a great result.

We hadn’t planned on buying a house, but once we fell in love with the property after a chance viewing, we knew we had to make an offer. After going under contract, things became a bit stressful when a cash out clause was activated. Throughout the whole process, Karly was fantastic, calm, professional, and always clear in her communication. She kept us fully informed at every stage, was easy to reach, and genuinely supportive during what could have been a far more stressful experience. Her proactive approach and friendly manner made the whole process feel manageable. We’re extremely grateful for her help and would happily recommend her.

Had a stress free selling experience . Karley was always avaliable to answer any questions . I sold after the first open home .

We truly appreciated the effort that Tracey and Karly put into marketing the property and generating strong interest leading up to and on the auction day. Their ability to attract multiple bidders and create a competitive environment made a meaningful difference to the final outcome. Your professionalism, clear communication, and commitment were evident from start to finish, which made the process smooth and well managed. Thank you for your dedication and for delivering such a positive result. It has been a pleasure working with you.