I was in a bind having decided to sell my house to reduce my mortgage. I was working with Karen selling my home and she reviewed the local market and identified a number of properties for me to view. I had the complication of needing space for my dog Lochie, a Golden Retriever. Karen identified about 6 properties that met my needs and arranged viewings in all on the same day. The house I purchased was on the list I viewed - I did not have to muck about timing open homes and dealing with multiple agents. Karen took care of this all for me. I cannot recommend Karen and her exception service, she is truly a gem who made the house buying process a breeze. If you need to find a new house I recommend Karen who only showed me properties in my price range and that met my needs. No real estate agent BS with her that you find with other agents. If you are looking to buy - Call Karen and have a chat - I assure you it will be worth the call

Having dealt with Karen to sell my existing property I knew her capabilities. However, the sales process had completed and so I was no longer dealing with her on a day-to-day basis and was independently working with other agents to find a new home. I was therefore delighted when out of the blue I got a call from Karen to say that she thought she had found a place that met my requirements and had identified some other benefits of this home. I went for a viewing and once again, Karen had nailed it. Karen's professional work ethic kicked in, resolving any issues and concerns along the way before finally getting agreement with the vendor. A pleasure to deal with and reassuring knowing that there are some agents out there that keep you in the back of their mind. I would happily engage with Karen again for my real estate needs.

I’ve had the pleasure of working with Karen both on selling and buying a property. My most recent dealing with her has been to purchase a property. She fully understood my vision for the perfect place and worked tirelessly for several months to find it. I cannot fault her commitment, professionalism and determination. She has an innate ability to truly understand her client. Thank you from the bottom of my heart, Karen.

Karen was great to work with. She was knowledgeable, available to answer my questions, and helped me feel at ease throughout the process. Thanks to her guidance, I found the right home. I recommend Karen to anyone looking for a helpful and reliable real estate agent

Karen was so easy to deal with, knew the area and the market incredibly well, and was upfront, honest, and lovely! She answered all my questions, and if she needed clarification was fast to get back to me. It was easy to organise extra viewings and a building inspection. She worked with the vendor to repair essential maintenance under huge time pressure. I cannot recommend her highly enough!

Karen was professional, always approachable and responsive in a timely manner. She was proactive and guided us through the process of selling our home step by step in a logical way. Throughout, she was clear, precise and concise with a sense of humour which lightened the situation given the various twists, turns and pivots we needed to make. Thank you Karen, you are fab. and got us over the line in order for us to begin our next adventure.

There are a lot of agents in the profession that can be classed as great agents, but what sets Karen apart is her empathy and her ability to understand her client's needs in key areas. Having had 3 appraisals carried out, I relied on gut instinct to select who to go with, and I was not disappointed. The detail of Karen's appraisal was similar to her competitors and was equally thorough, but straight away her realistic approach shone through with an accurate opinion of value. Once selected, she very quickly read the situation, understanding the people involved and helping us navigate this major change. She willingly provided appropriate support when required. Appointments with her and her own suppliers were worked around a challenging schedule and flexibility provided when required - no matter how impactful they were. On the day of staging, Karen rolled up her sleeves and did whatever it took to get the house ready for the campaign - even displaying hidden horticultural skills! Karen's communication skills were great, providing relevant information on both the campaign and the market dynamics. It was clear to us as vendors that the same strong communication was being displayed to potential buyers. Nothing was too much trouble for Karen prior to, during and after the campaign. A true professional. Selling a house is a stressful business, but if you're looking for an agent that will help remove some of that stress, look no further than Karen. There is no silver bullet, but Karen works hard to find one so you can sit back a little knowing your sale is in good hands.

I had the pleasure of working with Karen Prendergast and I cannot recommend her enough. From the start, it was clear that Karen has an impressive understanding of the market and marketing strategies, which made me feel confident in her approach. She was always prepared with data-backed advice, and I truly appreciated how transparent and communicative she was throughout the entire process. She was also incredibly responsive, which made everything feel smooth and manageable - even when the process got stressful. What truly sets Karen apart, though, is her work ethic. She was incredibly proactive and detail-oriented, ensuring that I was informed at every step of the process. No question was too small, and no request was too much. I could tell she was genuinely invested in selling my home for me, and that kind of dedication made all the difference. Beyond her professional expertise, Karen has a great sense of humour and an empathetic approach that made the entire experience enjoyable. Selling a home can be stressful, but she always knew how to put my mind at ease with her calm demeanour and positive attitude. She understood my needs and concerns, and worked tirelessly to address them while making the process feel seamless. If you’re looking for someone who is not only knowledgeable and driven but also compassionate and relatable, Karen Prendergast is the agent you want by your side. Thank you Karen.

We met Karen Prendergast at an open home and were so impressed with her that when it came time to list our house , we chose her Karen was professional through the entire process , she kept us updated and well informed at all times . We had a long period for the house to go unconditional and she managed all parties extremely well . We are very happy that we chose Karen and UP and can highly recommend her .

She may answer to "Karen", but she is definitely not "A Karen"! Karen demonstrated ultimate patience and in-depth knowledge of the Real Estate business in guiding us to the successful completion of our bid to acquire our own bit of Auckland. Our offer was made with conditions on obtaining finance and selling our house in Christchurch, with a very late settlement date by Auckland standards. Karen very professionally put our case to the vendors, convincing them to "buy" us as earnestly as we were trying to buy their house. Postponements of dates for satisfying conditions and changes to the deposit and settlement date were cheerily received and managed, and we felt at all times that she was as much protecting our interests as that of her vendors. Thanks again, Karen for helping a trio of displaced Cantabrians become proper Aucklanders.

I entered my house selling journey with total ignorance and fear of not selling, but Karen every time I had a premature meltdown Karen just calmed me and kept me on focus with her unrelenting drive to deliver to me as the client what I felt I needed, this made my house selling experience amazing joyful and knowledgeable, just perfect. Thank you Karen, you changed my life I will always be so grateful.

Karen's mix of professionalism, warmth and energy has been deeply appreciated by us both. She has an expert understanding of the property market. Working alongside UP's marketing team we were delighted with how our property was presented. Karen's keen eye for detail was integral to the success of the campaign from beginning to end. She also gave us invaluable advice in the purchase of our new home. We are so grateful for the all work she has done on our behalf and would recommend her without hesitation.