The key to the success of this proprety purchase was the level of communication between the agents and the buyer(s) - in this case the buyer was a charitable trust. That doesn'r mean we were inundated with emails, texts and phone calls. It means we received a level of communication that was appropriate, timely and helpful. This was particularly important when I had to reach out for agreement from the other trustees, some overseas at the time, at various points in the process. Sarah knew we had our own process, and didn't push when it took whatever time it did. However, she always contacted me whenever something important was happening, such as when a prior offer fell over, and we had the opportunity to investigate the property in more depth, review our options and make one ourselves. Again there was no unnecessary pressure here. Another very helpful aspect of communication was the quality of information provided. This was a house of 100 years plus, which understandably had been altered and updated. Unhelpfully, when we checked the property bag at Auckland Council for consents and such-like, we found the bag completely empty. We were a bit dumbfounded, but some outstanding detective work by Julie (including marketing campaigns from prior sales and aerial shots of the house going back to the 1940's!) reassured us that we weren't putting the trust at any risk. After reassuring myself, I forwarded that remarkable piece of work to our lawyer for his information, and he commented on its quality and said he was going to add the name to his list of agents to use in th future. So thank you Sarah and Julie, for a real quality job, and keeping the stress levels (for me anyway) at an absolute minimum. We are delighted with our purchase.

Sarah reach out for a last minute opportunity to own a well loved unit to make my first home. With her and the team (Julie and Winnie) they gave me all the information, clarity and support I needed to make the home my own.

Sarah and Julie are a great team. Hard working and excellent communication. Recommend - would definitely use again.

My husband and I had the pleasure of working with Sarah and Julie and we cannot recommend them highly enough. From start to finish, they were incredibly patient, understanding, and supportive, even as the process took longer than anticipated. Sarah and Julie stayed calm and positive, always taking the time to explain each step clearly and ensuring we never felt rushed or overwhelmed, and that the decisions were always in our hands. We're grateful for their support.

Sarah, Sarah Julie were invaluable in giving advice, suggesting approach and getting the sale across the line. They work hard and are very communicative. Would recommend them to anyone looking to sell, and in fact did recommend them to sell my parents house.

What a great experience we had with Sarah and Julie. From our first conversation we knew they were going to be an awesome team on a mission. We received advice and guidance throughout the whole process. The way they handled everything showed they really cared in getting us a great outcome, and a great outcome is what we got! In an interesting market we received a multi offer which was amazing. We are delighted with the result we got and highly recommend this very experienced team to anyone looking for someone they can trust. Thank you Sarah and Julie.

I first engaged with Sarah and Julie a few years back and decided they were the real estate agent of choice. They were dealing with a deceased estate on my behalf and dealt with this situation with care and compassion. They were proactive with feedback and ultimately achieved a good outcome.

We recently purchased a property where Sarah Tiplady was the lead agent. We found Sarah very transparent at the open homes. The price range was accurate which is critical when preparing for auction. At the auction there was no added pressure from the team either. After success at the auction we were given some Champagne and have been supported with any little questions since. We have been able to organise access easily. Highly recommend this down to earth professional team. Thank you Sarah and Winnie.

Selling a deceased estate can come with many challenges when dealing with executors and multiple personalities. Sarah and her team handle the sale with ease. Approachable, professional, diligent and caring we certainly were in good hands. Can’t thank them enough taking away the stress that comes with selling property during such an emotional and final chapter in our lives. Thank you - we will alway be grateful. Can’t express enough how much we highly recommend this team. Thank you

From the very beginning, Sarah and Julie were nothing short of amazing. Their support throughout our entire selling journey was genuine, thoughtful, and deeply appreciated. They guided us through the appraisal process with clarity and care, offering smart, practical advice on how to add value to our home before going to market. Selling a home can be stressful, but with Sarah and Julie by our side, it felt manageable and even exciting. Their communication was always prompt and reassuring, and they made sure we understood every step of the process. Sarah and Julie are not just outstanding real estate agents—they’re kind, empathetic professionals who genuinely care about their clients. We couldn’t have asked for a better team, and we wholeheartedly recommend them to anyone looking to sell their home with confidence and care. Thank you both for everything!

Julie and Sarah were incredible throughout the whole journey of selling our rental, helping stage it, sorting out marketing, amazing photography and then navigating the complexity of a trickier title. What stood out the most for us is the personable approach they took. They genuinely care about people and there were no games or pushy sales tactics. They care more about us as sellers than their commission and it was clear how much they care every step of the way. It was a transparent, honest, supportive process and they achieved an excellent price for us in a remarkable timeframe. We are blown away and so grateful for both the genuine love and care and the professionalism and expertise they bought to this process. Thank you so much you legends!

We purchased our current home through Julie and Sarah in 2019. The property had been in the same family for over 40 years and was somewhat dated but had great potential. Thanks to their experience and insight, Julie and Sarah helped us envision how, with a few upgrades, this could become our forever home. They worked with the 95 year old vendor to negotiate a suitable settlement date so that we could sell our home. We canvassed the agent market to sell our villa and ultimately chose Sarah and Julie, confident they would work tirelessly on our behalf. And they did. They shared with us what we would need to do to best present the house within the time constraints. They also understood that sometimes buyers need extra time to fully appreciate how a home could fit into their lifestyle, and they went the extra mile with a wine and cheese night to make that happen. We were extremely pleased with their professionalism and dedication, and in the end, the sale exceeded all our expectations. I highly recommend this dynamic duo to anyone looking to buy or sell.